none
FIM Password Reset Portal Error 3005 RRS feed

  • Question

  • Hello 

    DUring password reset process we have to enter the Personal Email & even though the users information is correct, during password reset it gives the errror:

    If we remove the password registration & reassign it works fine otherwise the error remains

    Answers Don't Match

    One or more answers that you provided do not match the answers which you provided during Password Registration. In order to reset your password, the answers that you provide now must match the answers that you provided when you registered. You can start again from the home page, or contact your help desk or system administrator. (Error 3005)
    Does anyone have any suggestions.
    Wednesday, February 7, 2018 11:17 AM

All replies

  • Error cosd is:

    Highly appreciate any support on the same as its unidentified issue so far for mw.


    Details: Microsoft.IdentityManagement.CredentialManagement.Portal.Exceptions.AnswersValidationException: Your answers are not correct. ---> System.ServiceModel.FaultException: ValidationError:
       at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(Message request)
       at Microsoft.ResourceManagement.WebServices.SecurityTokenServiceClient.RequestSecurityTokenResponse(RequestSecurityTokenResponseType request, ClientOptionsHelper clientOptionsHelper, MessageBuffer& messageBuffer)
       at Microsoft.ResourceManagement.WebServices.Client.AuthenticationRequiredException.Authenticate(AuthenticationChallengeResponseType[] authenticationChallengeResponses, MessageBuffer& messageBuffer, ClientOptionsHelper clientOptionsHelper)
       at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetChallenge(String domain, String userName, ChallengeContext gateChallengeResponse)
       at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
       --- End of inner exception stack trace ---
       at Microsoft.IdentityManagement.CredentialManagement.Portal.Common.ResetProxy.GetNextChallenge(String domain, String userName, ChallengeContext gateChallengeResponse, FaultExceptionHandlerDelegate faultExceptionHandler)
       at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.DriverBase.GetNextGate(IGateControl currentGate)
       at Microsoft.IdentityManagement.CredentialManagement.Portal.Reset.Next()
       at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
       at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
       at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    CorrelationId:

    • Edited by I2017B Sunday, February 11, 2018 6:20 PM
    Thursday, February 8, 2018 7:05 AM