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BSOD while booting up mw3 RRS feed

  • Question

  • every time i try to load mw3 i get a BSod i only get the problem with this game i can play BF3 diablo 3 sims 3 dirt3 all fine but as soon as i go near mw3 my pc bsod and shuts down and this is very anoying 

    ive run memtest every thing is fine with my ram 

    the code i am getting is 0x0000101 

    any help welcome thx 

    Tuesday, June 5, 2012 11:11 AM

Answers

  • Hi ,

    =================================

    FAULTING_MODULE: fffff80005053000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    BUGCHECK_STR:  0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    CURRENT_IRQL:  0

    STACK_TEXT: 

    fffff880`0319b5b0 fffffa80`0d7f48f8 : 00000000`00000001 00000000`00000000 fffffa80`0d7dfc80 fffffa80`0d7f48f8 : nt+0x4b09bc

    fffff880`0319b5b8 00000000`00000001 : 00000000`00000000 fffffa80`0d7dfc80 fffffa80`0d7f48f8 00000000`00000000 : 0xfffffa80`0d7f48f8

    fffff880`0319b5c0 00000000`00000000 : fffffa80`0d7dfc80 fffffa80`0d7f48f8 00000000`00000000 00000000`00000000 : 0x1

    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME:  AuthenticAMD

    BUCKET_ID:  WRONG_SYMBOLS

    Followup: MachineOwner

    =================================

    0x124 error is fundamentally different to many other types of BSOD because it stems from a hardware complaint.  We notice that the module name is AuthernticAMD, so you’d better update your motherboard driver and have a hardware troubleshooting. 

    Meanwhile, you may refer to this thread: http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/9763f006-7688-4758-941d-e8583302d4db/


    • Edited by tracycai Friday, June 8, 2012 4:26 AM
    • Marked as answer by Sabrina Shen Monday, July 2, 2012 6:24 AM
    Friday, June 8, 2012 4:25 AM

All replies

  • Run a disk check on the drive with MW 3 and system drive and check the pagefile settings.
    To run disk check on a drive, right click on the drive. Select properties>Tools>Check Now. Check both the options and click start. If it asks for restart, schedule the disk check and restart the system. 
    For page file, right click computer>properties. On the left pane, click advanced system settings. Click on the first settings button. Click advanced. You will find an option change. Click it. Disable the pagefile and restart your machine. After reboot, go to the same place and enable paging file(system managed).
    CODMW3 should now run without problems.
    Tuesday, June 5, 2012 3:25 PM
  • For page file, right click computer>properties. On the left pane, click advanced system settings. Click on the first settings button. Click advanced. You will find an option change. Click it. Disable the pagefile and restart your machine. After reboot, go to the same place and enable paging file(system managed).

    hey there i could not find how to do this last part of what you described could you explain it a little better plz thx  

    Tuesday, June 5, 2012 6:50 PM
  • Hi ,

    First, update all drivers to the latest.

    Also, you may try to move the paging file to another drive. Click on No paging file radio button, and click on Set button. Then select a different drive to set a new pagefile.sys with custom size or system managed size.

    More information, please see: Change the size of virtual memory

    Please upload the latest the BSOD dump file on SkyDrive. The log file will be%systemroot%\Minidump.

    How to use SkyDrive to upload collected files and post screen shot/picture:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65/


    Tracy Cai

    TechNet Community Support

    Wednesday, June 6, 2012 8:27 AM
  • hey there thx for the help but still nothing works here a link to mini dump file http://sdrv.ms/MioVoh
    Wednesday, June 6, 2012 10:33 AM
  • The memory dump only lists about 50 drivers whereas it should list around 150 drivers.

    You need a pagefile on C of a substantial size. How much is located there?

    Check if it is configured to provide a minidump. For advice on how to configure your system to create dump files please read:
    http://support.microsoft.com/kb/254649

    The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?


    Hope this helps, Gerry


    Wednesday, June 6, 2012 3:10 PM
  • Right Click on computer. Go to properties. See the left pane. Theke is an option "Advanced System Settings". Click it. On the new Window, there will be three "settings" buttons. Click on the first one. Go to advanced and click change. Uncheck the "automatically manage pagefile on all drives and on the bottom, select "No paging file". Now click ok in all the Windows and restart your machine. Then go to the same place again i.e. where you selected No Paging file option. Again tick mark the "Automatically manage paging file for all drives". Start MW3. 
    Wednesday, June 6, 2012 8:45 PM
  • Hi ,

    =================================

    FAULTING_MODULE: fffff80005053000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    BUGCHECK_STR:  0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    CURRENT_IRQL:  0

    STACK_TEXT: 

    fffff880`0319b5b0 fffffa80`0d7f48f8 : 00000000`00000001 00000000`00000000 fffffa80`0d7dfc80 fffffa80`0d7f48f8 : nt+0x4b09bc

    fffff880`0319b5b8 00000000`00000001 : 00000000`00000000 fffffa80`0d7dfc80 fffffa80`0d7f48f8 00000000`00000000 : 0xfffffa80`0d7f48f8

    fffff880`0319b5c0 00000000`00000000 : fffffa80`0d7dfc80 fffffa80`0d7f48f8 00000000`00000000 00000000`00000000 : 0x1

    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME:  AuthenticAMD

    BUCKET_ID:  WRONG_SYMBOLS

    Followup: MachineOwner

    =================================

    0x124 error is fundamentally different to many other types of BSOD because it stems from a hardware complaint.  We notice that the module name is AuthernticAMD, so you’d better update your motherboard driver and have a hardware troubleshooting. 

    Meanwhile, you may refer to this thread: http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/9763f006-7688-4758-941d-e8583302d4db/


    • Edited by tracycai Friday, June 8, 2012 4:26 AM
    • Marked as answer by Sabrina Shen Monday, July 2, 2012 6:24 AM
    Friday, June 8, 2012 4:25 AM