Answered by:
Error 0x80070490 when accessing Roles and Features in Server Manager / System Update Readiness Tool can't fix due to missing repair files

Question
-
I have a Windows 2008 R2 server, and as the title says I'm not able to access Roles and Features in Server Manager (which makes me unable to install new features..).Error message is 0x80070490 and Technet describes what to do in KB896989. Following the directions in this KB, I installed System Update Readiness Tool (from this URL http://www.microsoft.com/downloads/details.aspx?FamilyId=c4b0f52c-d0e4-4c18-aa4b-93a477456336&displaylang=en). Following is the output (c:\windows\logs\cbs\checksur.log) from a run with this tool.
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-08-31 20:43
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.mum
Checking Component Store
Summary:
Seconds executed: 1893
Found 2 errors
CBS MUM Missing Total count: 2
Unavailable repair files:
servicing\packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226.mum
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.mum
servicing\packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226.cat
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.cat
Following the tutorial in http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx I have tried to locate the reported *.mum and *.cat files (on other but similar systems, and by crawling the web), but with no luck.
I have noticed that *.mum and *.cat files have been posted on this board before (as a fixme.zip file). Could you guys please help me out (I would consider a such fix as a silver bullet for my 0x80070490 problem).
Regards Grathmack
Tuesday, August 31, 2010 7:39 PM
Answers
-
Hi,
Please download the fix.zip file from the following site. Extract it and copy the files to C:\Windows\servicing\Packages to replace the old files.
https://sftasia.one.microsoft.com/choosetransfer.aspx?key=cb344b41-9311-4bfd-ae70-5735099a464b
Select "Receive Files from Microsoft"
Password: sm@ao-f9Zzf
Hope it helps.
Regards,
Bruce
- Marked as answer by grathmack Wednesday, September 8, 2010 4:53 PM
Monday, September 6, 2010 12:53 PM
All replies
-
Did you have a look at the following article below?
MCITP: Enterprise Messaging Administrator 2007/2010 | MCITP: Server Administrator | MCTS: Windows Server 2008 Applications Infrastructure, Configuring | MCP | MCDSTWednesday, September 1, 2010 1:12 PM -
The problem is that the missing repair files are not related to a KB package (hotfix, update, security issue, etc.), so I can't just download the correlating KB and copy out the *.mum and *.cat files.
I don't know where to download updates for WUClient-SelfUpdate-* and I have not been able to find the repair files that I need.
Wednesday, September 1, 2010 1:49 PM -
This is odd, I went through the procedure below to recover them from the install media, but they were not there. Does the April 2010 SUR tool report the same files missing?
http://www.microsoft.com/downloads/details.aspx?FamilyID=BA837D17-580F-410C-B6A9-1069D772A835&displaylang=zh-cn&displaylang=en
The normal procedure for getting files without a specific KB reference is below, but I didn't find the files you need on the install media (for 2008 R2 Enterprise x64):
servicing\packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226.mum
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.mum
servicing\packages\WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.4.7600.226.cat
servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.4.7600.226.cat
Do you have SP1 installed or anything?
------------------------------------------------------------------------------------------------------------------------------------------------------------------
I don't like to use files or registry patches from anyone besides Microsoft, so I will attempt to show you how to retrieve these files yourself. This procedure is going to follow the following high level steps:
Obtain and mount media for Windows Server 2008 R2 and WAIK
Install the WAIK (for mounting the install.wim file)
Mount the install.wim file
Explore the mounted image to get the files that you need
Restore the files
If they are not on a similar machine, then the next thing to try is to mount the install.wim file from the Server 2008 R2 media. I simply retrieved the 64 bit ISO from
http://technet.microsoft.com/en-us/evalcenter/dd459137.aspx
and the Automated Installation Kit from
http://www.microsoft.com/downloads/details.aspx?FamilyID=696dd665-9f76-4177-a811-39c26d3b3b34&displayLang=en
I mounted the ISOs with Virtual Clonedrive, but if you have DVDs available or another method, that is just as good. I installed the WAIK from above and created a directory, c:\images. H: is my drive for the mounted Windows Server 2008 R2 Media. From an administrative command prompt,
cd C:\Program Files\Windows AIK\Tools\amd64
Next you will need to determine the image index to mount, for me, I will mount the enterprise edition image:
imagex /info h:\sources\install.wim
...
<IMAGE INDEX="3">
<DIRCOUNT>13393</DIRCOUNT>
<FILECOUNT>59572</FILECOUNT>
<TOTALBYTES>10124270277</TOTALBYTES>
<CREATIONTIME>
<HIGHPART>0x01CA0446</HIGHPART>
<LOWPART>0x8E44DCAF</LOWPART>
</CREATIONTIME>
<LASTMODIFICATIONTIME>
<HIGHPART>0x01CA0458</HIGHPART>
<LOWPART>0x5CEB62E6</LOWPART>
</LASTMODIFICATIONTIME>
<WINDOWS>
<ARCH>9</ARCH>
<PRODUCTNAME>Microsoftr Windowsr Operating System</PRODUCTNAME>
<EDITIONID>ServerEnterprise</EDITIONID>
<INSTALLATIONTYPE>Server</INSTALLATIONTYPE>
<HAL>acpiapic</HAL>
<PRODUCTTYPE>ServerNT</PRODUCTTYPE>
<PRODUCTSUITE>Terminal Server</PRODUCTSUITE>
<LANGUAGES>
<LANGUAGE>en-US</LANGUAGE>
<DEFAULT>en-US</DEFAULT>
</LANGUAGES>
<VERSION>
<MAJOR>6</MAJOR>
<MINOR>1</MINOR>
<BUILD>7600</BUILD>
<SPBUILD>16385</SPBUILD>
<SPLEVEL>0</SPLEVEL>
</VERSION>
<SYSTEMROOT>WINDOWS</SYSTEMROOT>
</WINDOWS>
<NAME>Windows Server 2008 R2 SERVERENTERPRISE</NAME>
<DESCRIPTION>Windows Server 2008 R2 SERVERENTERPRISE</DESCRIPTION>
<FLAGS>ServerEnterprise</FLAGS>
<HARDLINKBYTES>3549432382</HARDLINKBYTES>
<DISPLAYNAME>Windows Server 2008 R2 Enterprise (Full Installation)</DISPLAYNAME>
<DISPLAYDESCRIPTION>This option installs the complete installation of Window
s Server. This installation includes the entire user interface, and it supports
all of the server roles.</DISPLAYDESCRIPTION>
</IMAGE>
...
The following step might take a while to mount the image
imagex mount H:\sources\install.wim 3 c:\images
ImageX Tool for Windows
Copyright (C) Microsoft Corp. All rights reserved.
Version: 6.1.7600.16385
Mounting: [H:\sources\install.wim, 3] -> [c:\images]...
[ 100% ] Mounting progress
Successfully mounted image.
Total elapsed time: 22 min 26 sec
for me, C:\images\Windows\servicing\Packages should contain the files for the image, there I should be able to find the applicable repair files. From there they simply need to be restored to the affected machine.
References:
Mount and Modify an Image (imagex)
http://technet.microsoft.com/en-us/library/cc766067(WS.10).aspx
-- Mike Burr- Edited by Mike Burr Wednesday, September 1, 2010 8:13 PM missed /info on imagex command
Wednesday, September 1, 2010 5:46 PM -
I was just reading through this thread,
http://social.technet.microsoft.com/Forums/en-US/winservergen/thread/a062b959-c72d-4cf2-9687-43654d45b471
Do you have a checked build installed? You can determine with WMI:
wmic path Win32_OperatingSystem GET Debug
If so, you may be able to use the original ISO from the checked build and the procedure in my last post to recover the files.
-- Mike BurrWednesday, September 1, 2010 7:31 PM -
Thanks for help, but still no solution..
1) Does the April 2010 SUR tool report the same files missing? Won't install on Windows 2008 R2 Server..
2) Do you have SP1 installed or anything? Nope, clean install from a Windows 2008 R2 Server Standard installation media.
3) Do you have a checked build installed?
C:\Users\Administrator>wmic path Win32_OperatingSystem GET Debug
DebugFALSE
---------------------I have also tried to create a "reference machine" by performing a clean install on a separate machine, and apply all available updates. This worked fine, and Roles and Features in Server Manager is still available after the updates. I then tried to look for the repair files that I'm missing (in c:\windows\servicing\packages\) but I can't find the files.
Thursday, September 2, 2010 7:55 AM -
Hi,
Please download the fix.zip file from the following site. Extract it and copy the files to C:\Windows\servicing\Packages to replace the old files.
https://sftasia.one.microsoft.com/choosetransfer.aspx?key=cb344b41-9311-4bfd-ae70-5735099a464b
Select "Receive Files from Microsoft"
Password: sm@ao-f9Zzf
Hope it helps.
Regards,
Bruce
- Marked as answer by grathmack Wednesday, September 8, 2010 4:53 PM
Monday, September 6, 2010 12:53 PM -
Thank you so much!
I have successfully downloaded the fix.zip file. I don't have access to the server right now, but I will try the fix tomorrow. The results will be posted :-)Tuesday, September 7, 2010 3:18 PM -
Hi,
If there is any update, please let us know.
Have a nice day!
Wednesday, September 8, 2010 11:45 AM -
It worked even without a reboot! Thank you so much for the fix Bruce-Liu! You really saved my week :-)Wednesday, September 8, 2010 4:54 PM
-
Thanks for your feedback.
The missing files are Windows Update Agent (WUA) related files. WUA is preinstalled in Windows Server 2008 R2 and Windows 7. That’s why we cannot find a KBXXXXX update from which we can get the missing files. If others who encounter this similar problem, you just need to find another good Windows Server 2008 R2 computer, open C:\Windows\servicing\Packages and copy the corresponding missing files to the problematic computer. Then the problem should be resolved.
Regards,
Bruce
Thursday, September 9, 2010 1:39 AM -
Hi Bruce,
Any idea how I can fix this:
Faulting application name: TrustedInstaller.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc4b0
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802
Exception code: 0xc00000fd
Fault offset: 0x00000000000550b7
Faulting process id: 0x11b4
Faulting application start time: 0x01cb6e4fba610fac
Faulting application path: C:\Windows\servicing\TrustedInstaller.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0379ec7c-da43-11df-af2f-000ea6744403
Started after updates, searched forums, tried downloading the readiness tool, doesnt install, says its not applicable for win2008R2, so I cant tell you what files are corrupt.
I found 6 failed updates, uninstalling and reinstalling did not solve it, even though they are installed correctly now:
KB975560
KB2032276
KB2079403
KB978886
KB981852
KB983590
I do recall the NET3.5 update hanged on install...
No clue what to do anymore
If you can help, then please :)
Sunday, October 17, 2010 11:25 PM -
Hi,
I have the same problem with Czech versionW2008R2 Ente.. ,
how to fix?
thank you very much for your adviceJan
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-11-02 09:12
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_41_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_57_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_73_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_78_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2158563_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2362765_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
Checking Component Store
Summary:
Seconds executed: 715
Found 12 errors
CBS MUM Missing Total count: 12
Unavailable repair files:
servicing\packages\Package_1_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_41_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_57_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_73_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_78_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2158563_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2362765_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_1_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_41_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_57_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_73_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_78_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2158563_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2362765_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Tuesday, November 2, 2010 12:20 PM -
Hi Jan,
You need some files from the following packages:
Update for Internet Explorer 8 Compatibility View List for Windows Server 2008 R2 x64 Edition (KB2362765)
http://www.microsoft.com/downloads/en/results.aspx?freetext=KB2362765&displaylang=en&stype=s_basic
Security Update for Windows Server 2008 x64 Edition (KB2378111)
http://www.microsoft.com/downloads/en/results.aspx?freetext=kb2378111&displaylang=en&stype=s_basic
Update for Windows Server 2008 R2 x64 Edition (KB2158563)
http://www.microsoft.com/downloads/en/results.aspx?freetext=kb2158563&displaylang=en&stype=s_basic
Note that I posted generic search links in case someone encounters this post, but needs files for a different OS.
I downloaded the necessary updates to a temporary working directory, c:\servicing and ran the following commands from an elevated command prompt to extract the updates,
Update for Internet Explorer 8 Compatibility View List for Windows Server 2008 R2 x64 Edition (KB2362765)
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>cd c:\servicing c:\servicing>wusa Windows6.1-KB2362765-x64.msu /extract:c:\servicing\kb2362765 c:\servicing>cd kb2362765 c:\servicing\kb2362765>mkdir files c:\servicing\kb2362765>expand Windows6.1-KB2362765-x64.cab -F:* files Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding files\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20789_none_bc0dc9762259ae62.manifest to Extraction Queue Adding files\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16664_none_bb94cb1109305803.manifest to Extraction Queue Adding files\update.mum to Extraction Queue Adding files\update.cat to Extraction Queue Adding files\update-bf.mum to Extraction Queue Adding files\update-bf.cat to Extraction Queue Adding files\package_for_kb2362765_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_for_kb2362765_rtm~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\package_for_kb2362765_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_for_kb2362765_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\package_2_for_kb2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_2_for_kb2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\package_2_for_kb2362765_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_2_for_kb2362765_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\package_1_for_kb2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_1_for_kb2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\package_1_for_kb2362765_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum to Extraction Queue Adding files\package_1_for_kb2362765_bf~31bf3856ad364e35~amd64~~6.1.1.0.cat to Extraction Queue Adding files\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20789_none_182c64f9dab71f98\iecompat.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20789_none_bc0dc9762259ae62\iecompat.dll to Extraction Queue Adding files\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16664_none_bb94cb1109305803\iecompat.dll to Extraction Queue Adding files\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16664_none_17b36694c18dc939\iecompat.dll to Extraction Queue Adding files\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20789_none_182c64f9dab71f98.manifest to Extraction Queue Adding files\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16664_none_17b36694c18dc939.manifest to Extraction Queue Adding files\amd64_be52d253d7f4e6bb0bcbb544ca564b5a_31bf3856ad364e35_8.0.7600.16664_none_6c01488a8c15c0fc.manifest to Extraction Queue Adding files\amd64_b39b570f73bc7c40203f1a01cf651292_31bf3856ad364e35_8.0.7600.20789_none_5ce4d6904d917183.manifest to Extraction Queue Expanding Files .... Expanding Files Complete ... 26 files total. c:\servicing\kb2362765>
Security Update for Windows Server 2008 x64 Edition (KB2378111)
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>cd c:\servicing c:\servicing>wusa Windows6.1-KB2378111-x64.msu /extract:c:\servicing\kb2378111 c:\servicing>cd kb2378111 c:\servicing\kb2378111>mkdir files c:\servicing\kb2378111>expand Windows6.1-KB2378111-x64.cab -F:* files Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding files\x86_microsoft-windows-mediaplayer-wmpps_31bf3856ad364e35_6.1.7600.20792_none_aedc77aeb6794369.manifest to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962.manifest to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478.manifest to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmpconfig.exe to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmpconfig.exe to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmpshare.exe to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmpshare.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmpshare.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmpshare.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmpconfig.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmpconfig.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmploc.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmploc.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmploc.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmploc.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmp.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmp.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmp.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmp.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-wmpps_31bf3856ad364e35_6.1.7600.20792_none_0afb13326ed6b49f\wmpps.dll to Extraction Queue Adding files\x86_microsoft-windows-mediaplayer-wmpps_31bf3856ad364e35_6.1.7600.20792_none_aedc77aeb6794369\wmpps.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmp.mof to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmp.mof to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmp.mof to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmp.mof to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmplayer.exe to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmplayer.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\wmplayer.exe to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\wmplayer.exe to Extraction Queue Adding files\update.mum to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d.manifest to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\wmpplayer-ppdlic.xrm-ms to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\wmpplayer-ppdlic.xrm-ms to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767.manifest to Extraction Queue Adding files\update.cat to Extraction Queue Adding files\amd64_4b24818c19be45af678eefcca8a8644a_31bf3856ad364e35_6.1.7600.16667_none_eb0f18c928759882.manifest to Extraction Queue Adding files\update-bf.mum to Extraction Queue Adding files\amd64_249513d82197a2e89d8cdd09b5fe78b5_31bf3856ad364e35_6.1.7600.20792_none_018105df21b67ac9.manifest to Extraction Queue Adding files\update-bf.cat to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\spwmp.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\spwmp.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\spwmp.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\spwmp.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\renderingcontrol.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\renderingcontrol.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\renderingcontrol.xml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\renderingcontrol.xml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\prod_wow64_wmpplayer.ptxml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\prod_wmpplayer.ptxml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\prod_wmpplayer.ptxml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\prod_wow64_wmpplayer.ptxml to Extraction Queue Adding files\package_for_kb2378111_rtm~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_for_kb2378111_rtm~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\package_for_kb2378111_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_for_kb2378111_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\package_2_for_kb2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_2_for_kb2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\package_2_for_kb2378111_bf~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_2_for_kb2378111_bf~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\package_1_for_kb2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_1_for_kb2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\package_1_for_kb2378111_bf~31bf3856ad364e35~amd64~~6.1.1.1.mum to Extraction Queue Adding files\package_1_for_kb2378111_bf~31bf3856ad364e35~amd64~~6.1.1.1.cat to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\dxmasf.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\msdxm.ocx to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\dxmasf.dll to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\msdxm.ocx to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\msdxm.ocx to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\dxmasf.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\dxmasf.dll to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\msdxm.ocx to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\dmr_48.png to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\dmr_48.png to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\dmr_48.png to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\dmr_48.png to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\dmr_120.jpg to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\dmr_120.jpg to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\dmr_120.jpg to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\dmr_120.jpg to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\dmr_48.jpg to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\dmr_48.jpg to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\dmr_48.jpg to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\dmr_48.jpg to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\connectionmanager_dmr.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\connectionmanager_dmr.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\connectionmanager_dmr.xml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\connectionmanager_dmr.xml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\dmr_120.png to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\dmr_120.png to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\dmr_120.png to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\dmr_120.png to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_71cb05369d197478\avtransport.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_67da867981f32767\avtransport.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.16667_none_67765ae468b8b27d\avtransport.xml to Extraction Queue Adding files\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7600.20792_none_722f30cbb653e962\avtransport.xml to Extraction Queue Adding files\amd64_microsoft-windows-mediaplayer-wmpps_31bf3856ad364e35_6.1.7600.20792_none_0afb13326ed6b49f.manifest to Extraction Queue Expanding Files .... Expanding Files Complete ... 96 files total. c:\servicing\kb2378111>
Update for Windows Server 2008 R2 x64 Edition (KB2158563)
Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Administrator>cd c:\servicing c:\servicing>wusa Windows6.1-KB2158563-x64.msu /extract:c:\servicing\kb2158563 c:\servicing>cd kb2158563 c:\servicing\kb2158563>mkdir files c:\servicing\kb2158563>expand Windows6.1-KB2158563-x64.cab -F:* files Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. <Output omitted, see file list here: http://cid-8f63f3f375a57b50.office.live.com/embedicon.aspx/.Public/kb2158563files.txt > Expanding Files .... Expanding Files Complete ... 1018 files total. c:\servicing\kb2158563>
From here, you should have all of the files extracted that you need. The SUR tool reports missing files from %systemroot% (usually c:\Windows), so if this was my system, I would restore the following files from the following locations (note that this assumes that you followed my procedure exactly)
From c:\servicing\kb2362765\files:
c:\Windows\servicing\packages\Package_1_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_for_KB2362765_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_1_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_for_KB2362765_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat
From c:\servicing\kb2378111\files:
c:\Windows\servicing\packages\Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
c:\Windows\servicing\packages\Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
c:\Windows\servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
c:\Windows\servicing\packages\Package_1_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
c:\Windows\servicing\packages\Package_for_KB2378111_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
c:\Windows\servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
From c:\servicing\kb2158563\files:
c:\Windows\servicing\packages\Package_41_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_57_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_73_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_78_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_for_KB2158563_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
c:\Windows\servicing\packages\Package_41_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_57_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_73_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_78_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_for_KB2158563_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
c:\Windows\servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
Note that you may need to take ownership of the c:\Windows\servicing\packages directory and assign yourself permissions to create files so that you can perform the restore. Note the perms and ownership before you begin as you may want to reset them after you are done
-- Mike BurrTuesday, November 2, 2010 9:07 PM -
Hi Jan,
If you need further assistance, please start a new thread so that the problem and troubleshooting is clear to follow.
Regards,
Bruce
Friday, November 5, 2010 6:06 AM -
Hi Mike,
I've done everything according to instructions,
but three of the extracted files can not find Kb
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20751
Package Version 9.0
2010-11-07 14:49
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update-bf.mum Expected file name Package_for_KB2362765_BF~31bf3856ad364e35~amd64~~6.1.1.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update.mum Expected file name Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum does not match the actual file name
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
Checking Component Store
Summary:
Seconds executed: 481
Found 5 errors
CBS MUM Missing Total count: 3
CBS MUM Corrupt Total count: 2
Unavailable repair files:
servicing\packages\update-bf.mum
servicing\packages\update.mum
servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\update-bf.cat
servicing\packages\update.cat
servicing\packages\Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
maybe I look bad, but these just are not there :-(Sunday, November 7, 2010 2:31 PM -
Those are probably not going to be there (at least directly), becausethey are considered root packagesWe're not going to definitively know which update.mum, update.cat,update-bf.mum, and update-bf.cat files the system needs until we get theother root packages in place and re-run the SUR tool. Following thedirectory guidelines in my previous post, please rename the followingfiles and copy then to the c:\windows\servicing\packages directory,From KB2158563 (c:\servicing\kb2158563\files):update.mum -> Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.mumupdate.cat -> Package_for_KB2158563~31bf3856ad364e35~amd64~~6.1.1.0.catFrom KB2362765 (c:\servicing\kb2362765\files):update.mum -> Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.mumupdate.cat -> Package_for_KB2362765~31bf3856ad364e35~amd64~~6.1.1.0.catFrom KB2378111 (c:\servicing\kb2378111\files):update.mum -> Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.mumupdate.cat -> Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1.cat
-- Mike BurrMonday, November 8, 2010 5:39 AM -
Hello Mike,
much thank you for help, everything already functions how has :- )Jan
Monday, November 8, 2010 7:45 AM -
I'm getting this same error! I really don't want to have to smoke the server and start over; but I'm running out of options and time. Listed below is my CheckSUR.log file:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 13.0
2012-01-13 14:37Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Package_27_for_KB948465~31bf3856ad364e35~amd64~~0.0.0.0 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlistChecking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_3227280d40ea31a7 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_3227280d40ea31a7 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_3227280d40ea31a7 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_0.0.0.0_none_902b436aea80d13a Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_0.0.0.0_none_902b436aea80d13a Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..do-backcompat-tlb27_31bf3856ad364e35_0.0.0.0_none_6ac40daff2d63801 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..do-backcompat-tlb27_31bf3856ad364e35_0.0.0.0_none_6ac40daff2d63801 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..do-backcompat-tlb28_31bf3856ad364e35_0.0.0.0_none_6ab93dc3f2de53f2 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..do-backcompat-tlb28_31bf3856ad364e35_0.0.0.0_none_6ab93dc3f2de53f2 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_0.0.0.0_none_8c2973b7712e5e42 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_0.0.0.0_none_8c2973b7712e5e42 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_0.0.0.0_none_f04efa6af7546ab5 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_0.0.0.0_none_f04efa6af7546ab5 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_9e9f7c10a679c4d7 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_9e9f7c10a679c4d7 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_9e9f7c10a679c4d7 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_d6088c89888cc071 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_d6088c89888cc071 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_0.0.0.0_none_d6088c89888cc071 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_0.0.0.0_none_340ca7e732236004 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..c-drivermanager-dll_31bf3856ad364e35_0.0.0.0_none_340ca7e732236004 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..do-backcompat-tlb27_31bf3856ad364e35_0.0.0.0_none_0ea5722c3a78c6cb Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..do-backcompat-tlb28_31bf3856ad364e35_0.0.0.0_none_0e9aa2403a80e2bc Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..do-backcompat-tlb28_31bf3856ad364e35_0.0.0.0_none_0e9aa2403a80e2bc Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_0.0.0.0_none_300ad833b8d0ed0c Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_0.0.0.0_none_300ad833b8d0ed0c Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_0.0.0.0_none_94305ee73ef6f97f Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_0.0.0.0_none_94305ee73ef6f97f Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_4280e08cee1c53a1 Package_4_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_4280e08cee1c53a1 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_0.0.0.0_none_4280e08cee1c53a1 Package_10_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 Package registry presence failed, possibly an orphaned package on package watchlistChecking Packages
(f) CBS Registry Error 0x80070002 Package_for_KB2419640_server~31bf3856ad364e35~amd64~~6.0.1.2 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2419640_server~31bf3856ad364e35~amd64~~6.0.1.2 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2419640~31bf3856ad364e35~amd64~~6.0.1.2 failed to get VisibilityChecking Component Store
Summary:
Seconds executed: 215
Found 36 errors
CBS Registry Error Total count: 4
CBS Watchlist Package Missing Total count: 1
CBS Watchlist Component Missing Total count: 31
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Can someone out there please help me out with this. I don't have a clue what's going on.
Thanks soooooooo much in advance!
Friday, February 10, 2012 5:45 PM -
I can probably help but I'd start a new thread. This one is too long and has already been answered.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]- Edited by Dave PatrickMVP Friday, February 10, 2012 5:52 PM
Friday, February 10, 2012 5:49 PM -
hi bruce
the password no work please you can update the password i have 0X80070490 when accessing Roles and Features in Server Manager / System Update Readiness Tool please thanks
Tuesday, November 12, 2013 11:57 PM -
I can help you find the files. Please run the update readiness tool.
http://windows.microsoft.com/en-us/windows7/What-is-the-System-Update-Readiness-Tool?SignedIn=1
Then please start a new thread with the contents of
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
Also post details of the operating system, service pack, 32 or 64 bit
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
- Edited by Dave PatrickMVP Wednesday, November 13, 2013 1:39 AM
Wednesday, November 13, 2013 1:28 AM -
I also have similar issue. Here is my CheckSUR.log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2013-12-25 09:36
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.4.7600.226.mum Expected file name WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum does not match the actual file nameChecking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 394
Found 1 errors
CBS MUM Corrupt Total count: 1
Unavailable repair files:
servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.4.7600.226.mum
servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~en-US~7.4.7600.226.catPlease let me know how to fix this one. Thanks.
Wednesday, December 25, 2013 3:23 PM -
I can help you find the files but please start a new thread with the contents of
%SYSTEMROOT%\Logs\CBS\CheckSUR.log
Also post details of the operating system, service pack, 32 or 64 bit
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
- Edited by Dave PatrickMVP Wednesday, December 25, 2013 11:17 PM
Wednesday, December 25, 2013 3:45 PM