Help with Script searching on multiple variations RRS feed

  • Question

  • Hi,

    I am seeking assistance with a script that I started which does almost everything I need. Quick background: This is a script for BMC Remedy Center Help Desk tool.

    The script is:

    'Product Name+' ="Aurora (Aurora)"AND 'Assignee+' = $NULL$ AND 'Assigned Group*+' = "Purchasing Business Helpdesk" AND 'Country'= "India" AND 'Status*' != "Resolved" AND 'Status*' != "Closed"

    I am looking to also search on different countries.  So not only India (which my script currently successfully searches on) but also United States or Germany. 

    Any advice?

    Apologies in advance if this is not the correct forum, please advise.

    Wednesday, February 7, 2018 7:26 PM