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Windows 7 Non-operational personalization control panel RRS feed

  • Question

  • We have a windows 7 basic 32bit OS on a laptop which the personalization control panel will not launch anymore via of the desktop menu or control panel.  The icon is the generic white page.  The PC is equipped with 2 levels of corporate AV and spyware, and even scanned it again with a recent spybot program, no problems detected. It acts like the associated files are missing or corrupt.  Any solution without having to re-install the OS?

    Thanks, Dale



    • Edited by HvTest Monday, April 11, 2011 3:16 PM
    Friday, April 8, 2011 5:55 PM

Answers

  • I have attached the contents of the sfcdetails.txt file.

    Thanks

    2011-04-11 08:51:09, Info                  CSI    00000075 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:09, Info                  CSI    00000076 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    00000079 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    0000007b [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e2 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e3 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e5 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e8 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:58:30, Info                  CSI    00000162 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:58:33, Info                  CSI    00000164 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:59:19, Info                  CSI    0000017e [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:59:29, Info                  CSI    00000181 [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c7 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c8 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c9 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ca [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ce [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:34, Info                  CSI    000001cf [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001d1 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:35, Info                  CSI    000001d6 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001d9 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001de [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e0 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    I see that Themecpl.dll, among other important system files, is damaged and couldn't be repaired by Sfc. That may be the cause of your problem. You can extract individual files from the Windows 7 DVD, but given the high number of missing (and important) files, I'd recommend a repair install of Windows 7.

    If you still want to proceed with the file recovery, read the "More information" section of this KB article: http://support.microsoft.com/kb/929833/en-us


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    • Marked as answer by HvTest Wednesday, April 13, 2011 3:17 PM
    Wednesday, April 13, 2011 2:17 PM
    Answerer

All replies

  • Do you mean Windows 7 Home Basic? As far as I know, on that version of Windows the "Personalize" option is not supported:

    The "Personalize" option is missing from the desktop drop-down menu on Windows 7 Home Basic

    http://support.microsoft.com/kb/2005592/en-us


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    Friday, April 8, 2011 9:52 PM
    Answerer
  • No this is the normal business version, the feature did work.  We have many laptops that were purchased as a group and this is the only one that has developed this problem.
    Friday, April 8, 2011 10:59 PM
  • OK. The Personalize option comes from the registry, and it's implemented in a system DLL (Themecpl.dll). Open Registry Editor (Regedit.exe) and browse to this key: HKEY_CLASSES_ROOT\DesktopBackground\Shell\Personalize. Compare that key with the same key on a fresh install of Windows 7. If they're exactly the same, maybe there is a problem with Themecpl.dll. Open an elevated command prompt window (Click Start, type "Cmd.exe", right click the program, Run as administrator), type this command and press ENTER:

    sfc /scannow

    This will scan the system for component inconsistencies. What's the output after the analysis?


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    Friday, April 8, 2011 11:57 PM
    Answerer
  • Thanks for the response.  I tried your recommendations, the registry is valid with respect to a like machine, the dll file is listed in its directory.  I did perofrm the scan and it reported back errors it could not fix.  I have attemped to paste the CBS.log file contents twice but it will not allow and hangs my response.  Is there any other way to provide this information.

    Thanks

    Monday, April 11, 2011 8:04 PM
  • Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
     
    Type this command and press ENTER:
     
    findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt 
     
    Paste here the contents of the Sfcdetails.txt file.

    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    Monday, April 11, 2011 8:25 PM
    Answerer
  • I have attached the contents of the sfcdetails.txt file.

    Thanks

    2011-04-11 08:51:09, Info                  CSI    00000075 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:09, Info                  CSI    00000076 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    00000079 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    0000007b [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e2 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e3 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e5 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e8 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:58:30, Info                  CSI    00000162 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:58:33, Info                  CSI    00000164 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:59:19, Info                  CSI    0000017e [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:59:29, Info                  CSI    00000181 [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c7 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c8 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c9 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ca [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ce [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:34, Info                  CSI    000001cf [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001d1 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:35, Info                  CSI    000001d6 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001d9 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001de [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e0 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    Tuesday, April 12, 2011 3:26 PM
  • I have attached the contents of the sfcdetails.txt file.

    Thanks

    2011-04-11 08:51:09, Info                  CSI    00000075 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:09, Info                  CSI    00000076 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    00000079 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    0000007b [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e2 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e3 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e5 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e8 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:58:30, Info                  CSI    00000162 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:58:33, Info                  CSI    00000164 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:59:19, Info                  CSI    0000017e [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:59:29, Info                  CSI    00000181 [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c7 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c8 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c9 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ca [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ce [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:34, Info                  CSI    000001cf [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001d1 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:35, Info                  CSI    000001d6 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001d9 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001de [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e0 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    I see that Themecpl.dll, among other important system files, is damaged and couldn't be repaired by Sfc. That may be the cause of your problem. You can extract individual files from the Windows 7 DVD, but given the high number of missing (and important) files, I'd recommend a repair install of Windows 7.

    If you still want to proceed with the file recovery, read the "More information" section of this KB article: http://support.microsoft.com/kb/929833/en-us


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    • Marked as answer by HvTest Wednesday, April 13, 2011 3:17 PM
    Wednesday, April 13, 2011 2:17 PM
    Answerer
  • I have attached the contents of the sfcdetails.txt file.

    Thanks

    2011-04-11 08:51:09, Info                  CSI    00000075 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:09, Info                  CSI    00000076 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    00000079 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:51:22, Info                  CSI    0000007b [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e2 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:53:57, Info                  CSI    000000e3 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e5 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:54:08, Info                  CSI    000000e8 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:58:30, Info                  CSI    00000162 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:58:33, Info                  CSI    00000164 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 08:59:19, Info                  CSI    0000017e [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 08:59:29, Info                  CSI    00000181 [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c7 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c8 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001c9 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ca [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001ce [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:34, Info                  CSI    000001cf [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:34, Info                  CSI    000001d1 [SR] Cannot repair member file [l:24{12}]"themecpl.dll" of Microsoft-Windows-themecpl, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2011-04-11 09:02:35, Info                  CSI    000001d6 [SR] Cannot repair member file [l:24{12}]"inetcomm.dll" of Microsoft-Windows-Mail-Comm-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001d9 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7600.16543, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001de [SR] Cannot repair member file [l:24{12}]"winlogon.exe" of Microsoft-Windows-Winlogon, Version = 6.1.7600.16447, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e0 [SR] Cannot repair member file [l:44{22}]"explorer-ppdlic.xrm-ms" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2011-04-11 09:02:35, Info                  CSI    000001e2 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7600.16450, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    I see that Themecpl.dll, among other important system files, is damaged and couldn't be repaired by Sfc. That may be the cause of your problem. You can extract individual files from the Windows 7 DVD, but given the high number of missing (and important) files, I'd recommend a repair install of Windows 7.

    If you still want to proceed with the file recovery, read the "More information" section of this KB article: http://support.microsoft.com/kb/929833/en-us


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com


    Thanks for all your time and effort.
    Wednesday, April 13, 2011 3:18 PM