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Windows Server 2008 R2 - Server Manager will not refresh, Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE) RRS feed

  • Question

  • Below is the output from the System Update Readiness Tool:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-06 09:12

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 175
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

    When i check the associated directories the "repair files" appear to be there...

    Any help would be greatly appreciated!!

     

     

    Thursday, January 6, 2011 5:06 PM

Answers

  • Thank you, but this has been solved...
    • Marked as answer by Tim Quan Monday, January 10, 2011 6:59 AM
    Friday, January 7, 2011 3:36 PM

All replies

  • Could somebody maybe supply me with the package KB2416400 from their server? 

    **Nevermind... when I try to install KB2416400, the server reports already installed** Doh!!

    Thursday, January 6, 2011 7:02 PM
  • Hi,

     

    Are you running Internet Explorer 7 or 8?

     

    Tim Quan

     

    Friday, January 7, 2011 6:47 AM
  • Thank you, but this has been solved...
    • Marked as answer by Tim Quan Monday, January 10, 2011 6:59 AM
    Friday, January 7, 2011 3:36 PM
  • I am having the same issue. My System Update Readiness Tool output shows the same unavailable repair files.

    What steps did you take to resolve it?

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-07 19:03

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 349
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

    =================================

     


    /* Don Reynolds */
    • Edited by Don Reynolds Saturday, January 8, 2011 12:50 AM typo
    Saturday, January 8, 2011 12:35 AM
  • I'm not sure why the replies above are marked as an Answer, when they don't list any helpful information.
    /* Don Reynolds */
    Monday, January 10, 2011 7:36 PM
  • Here are the steps for extracting KB2416400 (Windows Server 2008 R2):

    Cumulative Security Update for Internet Explorer 8 in Windows Server 2008 R2 x64 Edition (KB2416400)
    http://www.microsoft.com/downloads/en/results.aspx?freetext=kb2416400&displaylang=en&stype=s_basic

    I downloaded the above update to a temporary working directory, c:\servicing, and ran the following commands from an elevated command prompt:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    
    C:\Users\Administrator>cd c:\servicing
    
    c:\servicing>wusa Windows6.1-KB2416400-x64.msu /extract:c:\servicing\kb2416400
    
    c:\servicing>cd kb2416400
    
    c:\servicing\kb2416400>mkdir files
    
    c:\servicing\kb2416400>expand Windows6.1-KB2416400-x64.cab -F:* files 
    
    Microsoft (R) File Expansion Utility Version 6.1.7600.16385
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_62effa8b7dd26186.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_6285cd3a649d5492.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.20831_none_ab7b34913bdecda8.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_ab11074022a9c0b4.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.20831_none_8665001678a93763.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.16700_none_85fad2c55f742a6f.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.20831_none_32bbbd79011793b1.manifest to Extraction Queue
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    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_179a3f3bcc103508.manifest to Extraction Queue
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    Adding files\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20831_none_56f15d0231248f6a.manifest to Extraction Queue
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    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_1d3543af93214329.manifest to Extraction Queue
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    Adding files\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.20831_none_d02f680dc8181c96.manifest to Extraction Queue
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    Adding files\wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20831_none_e66202a78c2b6dbd.manifest to Extraction Queue
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    Adding files\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20831_none_9502a8a40035df90.manifest to Extraction Queue
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    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20831_none_8aadfe51cbd51d95\microsoft-windows-ie-htmlrendering.ptxml to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16700_none_8a43d100b2a010a1\microsoft-windows-ie-htmlrendering.ptxml to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20831_none_9502a8a40035df90\wow64_microsoft-windows-ie-htmlrendering.ptxml to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16700_none_8a43d100b2a010a1\mshtml.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16700_none_dba32b043e959ece\ieframe.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20831_none_dc0d585557caabc2\ieframe.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16700_none_e5f7d55672f660c9\ieframe.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.16700_none_b2a5cb34d04cf3ac\iedvtool.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20831_none_b30ff885e98200a0\iedvtool.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20831_none_56f15d0231248f6a\iedvtool.dll to Extraction Queue
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    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_62effa8b7dd26186\iertutil.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_6285cd3a649d5492\iertutil.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_bf0e960f362fd2bc\iertutil.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_bea468be1cfac5c8\iertutil.dll to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_1d3543af93214329\wininetplugin.dll to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_1ccb165e79ec3635\wininetplugin.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-behaviors_31bf3856ad364e35_8.0.7600.16700_none_b3c4431382846fcd\iepeers.dll to Extraction Queue
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    Adding files\x86_microsoft-windows-ie-controls_31bf3856ad364e35_8.0.7600.16700_none_e4c37acb280bdd1c\licmgr10.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-controls_31bf3856ad364e35_8.0.7600.20831_none_e52da81c4140ea10\licmgr10.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7600.20831_none_c9e87f6f21712968.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16700_none_2be3d640674080d8\urlmon.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.16700_none_0fb71abe3e3c5d59\iexplore.exe to Extraction Queue
    Adding files\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.20831_none_1021480f57716a4d\iexplore.exe to Extraction Queue
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    Adding files\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.16700_none_1a0bc510729d1f54\iexplore.exe to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_7953df334b7eb45f\wininetplugin.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.16700_none_57c665090ce94047\mstime.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.20831_none_e2839b9a3106a899\html.iec to Extraction Queue
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    Adding files\x86_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.20831_none_8665001678a93763\html.iec to Extraction Queue
    Adding files\x86_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.16700_none_85fad2c55f742a6f\html.iec to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_179a3f3bcc103508\msfeedssync.exe to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_173011eab2db2814\msfeedssync.exe to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.20831_none_0799d014f43c3ede\ieproxy.dll to Extraction Queue
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    Adding files\update.mum to Extraction Queue
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    Adding files\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7600.20831_none_c9e87f6f21712968\mshtmled.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20831_none_dc0d585557caabc2\ieui.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_7953df334b7eb45f\wininet.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_78e9b1e23249a76b\wininet.dll to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_1d3543af93214329\wininet.dll to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_1ccb165e79ec3635\wininet.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7600.16700_none_c97e521e083c1c74.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_8.0.7600.20831_none_414c439ff99e5b46\licmgr10.dll to Extraction Queue
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    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_73b8dabf846da63e\msfeedsbs.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_734ead6e6b38994a\msfeedsbs.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20831_none_dc0d585557caabc2.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_73b8dabf846da63e\msfeedssync.exe to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_734ead6e6b38994a\msfeedssync.exe to Extraction Queue
    Adding files\update.cat to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16700_none_94987b52e700d29c\mshtml.tlb to Extraction Queue
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    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20831_none_8aadfe51cbd51d95\mshtml.tlb to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_e1a620541882c912.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_173011eab2db2814\msfeedsbs.mof to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_179a3f3bcc103508\msfeedsbs.mof to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_73b8dabf846da63e\msfeedsbs.mof to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_734ead6e6b38994a\msfeedsbs.mof to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_e13bf302ff4dbc1e\msfeeds.mof to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_d7517601e4220717\msfeeds.mof to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_d6e748b0caecfa23\msfeeds.mof to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_e1a620541882c912\msfeeds.mof to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_1d3543af93214329\jsproxy.dll to Extraction Queue
    Adding files\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_1ccb165e79ec3635\jsproxy.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16700_none_dba32b043e959ece.manifest to Extraction Queue
    Adding files\update-bf.mum to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_e13bf302ff4dbc1e.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_78e9b1e23249a76b\jsproxy.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_7953df334b7eb45f\jsproxy.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_173011eab2db2814\msfeedsbs.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_179a3f3bcc103508\msfeedsbs.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_e1a620541882c912\msfeeds.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_e13bf302ff4dbc1e\msfeeds.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_d7517601e4220717\msfeeds.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_d6e748b0caecfa23\msfeeds.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_bf0e960f362fd2bc.manifest to Extraction Queue
    Adding files\update-bf.cat to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-behaviors_31bf3856ad364e35_8.0.7600.20831_none_be831ab6d01a3ebc.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_bea468be1cfac5c8.manifest to Extraction Queue
    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_6285cd3a649d5492\sqmapi.dll to Extraction Queue
    Adding files\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_62effa8b7dd26186\sqmapi.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-ie-behaviors_31bf3856ad364e35_8.0.7600.16700_none_be18ed65b6e531c8.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.20831_none_0799d014f43c3ede.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16700_none_bea468be1cfac5c8\sqmapi.dll to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.20831_none_bf0e960f362fd2bc\sqmapi.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.20831_none_62853cac5a7f0f36.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_072fa2c3db0731ea.manifest to Extraction Queue
    Adding files\package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\wow64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.16700_none_621b0f5b414a0242.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20831_none_8aadfe51cbd51d95.manifest to Extraction Queue
    Adding files\package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.20831_none_1a75f2618bd22c48.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16700_none_8a43d100b2a010a1.manifest to Extraction Queue
    Adding files\package_for_kb2416400_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.16700_none_1a0bc510729d1f54.manifest to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7600.20831_none_bf93d51ced10676d.manifest to Extraction Queue
    Adding files\package_for_kb2416400_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7600.16700_none_bf29a7cbd3db5a79.manifest to Extraction Queue
    Adding files\package_9_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.20831_none_e2839b9a3106a899.manifest to Extraction Queue
    Adding files\package_9_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlconverter_31bf3856ad364e35_8.0.7600.16700_none_e2196e4917d19ba5.manifest to Extraction Queue
    Adding files\package_9_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.20831_none_8eda58fcb97504e7.manifest to Extraction Queue
    Adding files\package_9_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.16700_none_8e702baba03ff7f3.manifest to Extraction Queue
    Adding files\package_8_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20831_none_73b8dabf846da63e.manifest to Extraction Queue
    Adding files\package_8_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16700_none_734ead6e6b38994a.manifest to Extraction Queue
    Adding files\package_8_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.20831_none_d7517601e4220717.manifest to Extraction Queue
    Adding files\package_8_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7600.16700_none_d6e748b0caecfa23.manifest to Extraction Queue
    Adding files\package_7_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_8.0.7600.20831_none_b41a97b88045a893.manifest to Extraction Queue
    Adding files\package_7_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_8.0.7600.16700_none_b3b06a6767109b9f.manifest to Extraction Queue
    Adding files\package_7_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.20831_none_b30ff885e98200a0.manifest to Extraction Queue
    Adding files\package_7_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7600.16700_none_b2a5cb34d04cf3ac.manifest to Extraction Queue
    Adding files\package_6_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_8.0.7600.20831_none_414c439ff99e5b46.manifest to Extraction Queue
    Adding files\package_6_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-controls_31bf3856ad364e35_8.0.7600.16700_none_40e2164ee0694e52.manifest to Extraction Queue
    Adding files\package_6_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-behaviors_31bf3856ad364e35_8.0.7600.20831_none_b42e70649bb97cc1.manifest to Extraction Queue
    Adding files\package_6_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-behaviors_31bf3856ad364e35_8.0.7600.16700_none_b3c4431382846fcd.manifest to Extraction Queue
    Adding files\package_5_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.20831_none_ebbb582f0128d526.manifest to Extraction Queue
    Adding files\package_5_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16700_none_eb512adde7f3c832.manifest to Extraction Queue
    Adding files\package_5_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.20831_none_7953df334b7eb45f.manifest to Extraction Queue
    Adding files\package_5_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16700_none_78e9b1e23249a76b.manifest to Extraction Queue
    Adding files\package_4_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.20831_none_5830925a261e4d3b.manifest to Extraction Queue
    Adding files\package_4_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.16700_none_57c665090ce94047.manifest to Extraction Queue
    Adding files\package_4_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.20831_none_1021480f57716a4d.manifest to Extraction Queue
    Adding files\package_4_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_8.0.7600.16700_none_0fb71abe3e3c5d59.manifest to Extraction Queue
    Adding files\package_3_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.20831_none_2c4e039180758dcc.manifest to Extraction Queue
    Adding files\package_3_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16700_none_2be3d640674080d8.manifest to Extraction Queue
    Adding files\package_3_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_f9bded6dc18b1f1ed0340063e8028978_31bf3856ad364e35_8.0.7600.20831_none_74550de4a63043d2.manifest to Extraction Queue
    Adding files\package_3_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_f2584e3133a51bc4a5d2647234d6d097_31bf3856ad364e35_8.0.7600.16700_none_203de5af461d8f3c.manifest to Extraction Queue
    Adding files\package_2_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_ee7371efc3b24b87996e1ea9882d11bc_31bf3856ad364e35_8.0.7600.20831_none_05e90ed8c6102054.manifest to Extraction Queue
    Adding files\package_2_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_ed134b41ffe056efc5c710418642e553_31bf3856ad364e35_8.0.7600.16700_none_db67691b3253d029.manifest to Extraction Queue
    Adding files\package_2_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_e492d82d02594343f20b4886a5a8e907_31bf3856ad364e35_8.0.7600.20831_none_e77f0007fc976e9e.manifest to Extraction Queue
    Adding files\package_2_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_d7159ad5f76d07f5ba2d664d09b59248_31bf3856ad364e35_8.0.7600.20831_none_9dfb45e8f1ba42d5.manifest to Extraction Queue
    Adding files\package_1_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_cc90502417896986e566a04e9b21dea1_31bf3856ad364e35_8.0.7600.16700_none_a2303a4aedf81349.manifest to Extraction Queue
    Adding files\package_1_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_c6bd90682c5462e780ce1048b650baec_31bf3856ad364e35_8.0.7600.16700_none_2fe07f3e5ed2d969.manifest to Extraction Queue
    Adding files\package_1_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_c0e1d634eba5b9da15f8301723886b52_31bf3856ad364e35_8.0.7600.20831_none_25c9e1edb1b89f4e.manifest to Extraction Queue
    Adding files\package_1_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_c09c2b151dfb2747fdb8c6ec0c9ef4b1_31bf3856ad364e35_8.0.7600.20831_none_3707ae771c98904d.manifest to Extraction Queue
    Adding files\package_10_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_c068ed78a7e2ad3635eb7887d9c735c7_31bf3856ad364e35_8.0.7600.16700_none_1a8bf31de7457f7a.manifest to Extraction Queue
    Adding files\package_10_for_kb2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_bd038f85004c235849805e890843c5f6_31bf3856ad364e35_8.0.7600.20831_none_6c0bbaa4d1a2aa26.manifest to Extraction Queue
    Adding files\package_10_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.mum to Extraction Queue
    Adding files\amd64_bbc1ce5d4a8100a0498beef3bb317fd9_31bf3856ad364e35_8.0.7600.16700_none_ba453beb86698f78.manifest to Extraction Queue
    Adding files\package_10_for_kb2416400_bf~31bf3856ad364e35~amd64~~6.1.1.2.cat to Extraction Queue
    Adding files\amd64_b90bf3509c93d499477353a06ecebfac_31bf3856ad364e35_8.0.7600.16700_none_dbbafc945c9a61c6.manifest to Extraction Queue
    Adding files\wow64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.20831_none_62853cac5a7f0f36\mstime.dll to Extraction Queue
    Adding files\wow64_microsoft-windows-i..mlrenderingadvanced_31bf3856ad364e35_8.0.7600.16700_none_621b0f5b414a0242\mstime.dll to Extraction Queue
    Adding files\amd64_b7b1d988fa720b97e52d2552a032ae2d_31bf3856ad364e35_8.0.7600.16700_none_238333a87fbedec9.manifest to Extraction Queue
    Adding files\amd64_b23d03b4c6239f26579e7140ed1052fc_31bf3856ad364e35_8.0.7600.16700_none_b23c9c7aa90aa35d.manifest to Extraction Queue
    Adding files\amd64_afad88f4acc64f24e07555fbcdaea159_31bf3856ad364e35_8.0.7600.20831_none_baec9356687844b3.manifest to Extraction Queue
    Adding files\amd64_ac35a717144aa372d7127ca2693e4d86_31bf3856ad364e35_8.0.7600.16700_none_93d62736f2f1b00f.manifest to Extraction Queue
    Adding files\amd64_a04c492e63787e3947834975b7bcfabe_31bf3856ad364e35_8.0.7600.16700_none_e9ef382ea4e5cb25.manifest to Extraction Queue
    Adding files\amd64_92a3566873ff5ccade9033cc1a98f259_31bf3856ad364e35_8.0.7600.20831_none_33beeb6a8d4d43c5.manifest to Extraction Queue
    Adding files\amd64_911965f0612f805e71e8750c7ca83ef5_31bf3856ad364e35_8.0.7600.20831_none_1d75b453bd236860.manifest to Extraction Queue
    Adding files\amd64_8f7a1fc0e1c26f48c68eb6f87ef5c0d1_31bf3856ad364e35_8.0.7600.16700_none_1894677508e27606.manifest to Extraction Queue
    Adding files\amd64_8d2a1f77ad6611aaae1ae05940000494_31bf3856ad364e35_8.0.7600.16700_none_55537e8588aa0d35.manifest to Extraction Queue
    Adding files\amd64_8ccaa8dd90baa4275d40693518b9aad1_31bf3856ad364e35_8.0.7600.16700_none_5a97b1ce82be6aa9.manifest to Extraction Queue
    Adding files\amd64_7e8600f2609b598422f79360036070c4_31bf3856ad364e35_8.0.7600.20831_none_7feae37e4818a141.manifest to Extraction Queue
    Adding files\amd64_78bb5b953b2da2f837b3e568b6aa4278_31bf3856ad364e35_8.0.7600.20831_none_041c2e62ead90cde.manifest to Extraction Queue
    Adding files\amd64_7617ad423b77f813d6f15268be7b2526_31bf3856ad364e35_8.0.7600.20831_none_0842b6d848bb0a40.manifest to Extraction Queue
    Adding files\amd64_75d70d223f53689411bcc8cb5e998913_31bf3856ad364e35_8.0.7600.16700_none_ebf420f8f36d3d85.manifest to Extraction Queue
    Adding files\amd64_753524c463c0d58c2fa3d7ba68e43d6c_31bf3856ad364e35_8.0.7600.20831_none_0895f45907a7f2fa.manifest to Extraction Queue
    Adding files\amd64_71034a6949518cedb192759682defafd_31bf3856ad364e35_8.0.7600.20831_none_8acd5a7307cb3291.manifest to Extraction Queue
    Adding files\amd64_6e8167e78ea16e32e7d42fefafaa1b74_31bf3856ad364e35_8.0.7600.20831_none_b171eeb385d22ee4.manifest to Extraction Queue
    Adding files\amd64_6d921cd999d4ece3de91bc309bbc1d17_31bf3856ad364e35_8.0.7600.20831_none_8b9acd53330d8b54.manifest to Extraction Queue
    Adding files\amd64_669ecf2171fb8420481c62f95048c12e_31bf3856ad364e35_8.0.7600.16700_none_ff692c6422d72ae5.manifest to Extraction Queue
    Adding files\amd64_65c4efb1d740cc5f205fb15639a09047_31bf3856ad364e35_8.0.7600.20831_none_aa25bf16e06d82b4.manifest to Extraction Queue
    Adding files\amd64_636782bdb2a9c20740370368682232e5_31bf3856ad364e35_8.0.7600.20831_none_42035aa1ba85498a.manifest to Extraction Queue
    Adding files\amd64_4ba2ce0643871b458238a7c5e24861a9_31bf3856ad364e35_8.0.7600.16700_none_58909097c16b9578.manifest to Extraction Queue
    Adding files\amd64_4b54d05e04d5aaac1e9620dace727d8f_31bf3856ad364e35_8.0.7600.20831_none_b080fc16d0b95690.manifest to Extraction Queue
    Adding files\amd64_479278694c36aedf44ca2b8c099490bd_31bf3856ad364e35_8.0.7600.20831_none_f54256fca6ba5eda.manifest to Extraction Queue
    Adding files\amd64_417dd8c1a1c6c0e891edceb9fe87aced_31bf3856ad364e35_8.0.7600.20831_none_b74dfc4497806126.manifest to Extraction Queue
    Adding files\amd64_349878bc8ec8cc87b94ee00bc9cadf63_31bf3856ad364e35_8.0.7600.16700_none_ffc710bf88f927af.manifest to Extraction Queue
    Adding files\amd64_248fae7711293e45cd3f7648d6490c47_31bf3856ad364e35_8.0.7600.16700_none_f62c52540f148786.manifest to Extraction Queue
    Adding files\amd64_22c310a905a70423dced72d9d5038ec1_31bf3856ad364e35_8.0.7600.20831_none_5f4934a223795c86.manifest to Extraction Queue
    Adding files\amd64_1f5345d7044d0a2b2b1973751d538156_31bf3856ad364e35_8.0.7600.16700_none_b4fa9e4e691f1a19.manifest to Extraction Queue
    Adding files\amd64_1f3f6e511a9dc74612a895e5a7368571_31bf3856ad364e35_8.0.7600.20831_none_259649fbc6c4e2ac.manifest to Extraction Queue
    Adding files\amd64_1c34fed4eabacecdbbe882f457f8ff69_31bf3856ad364e35_8.0.7600.16700_none_d66d7e2faf2658d0.manifest to Extraction Queue
    Adding files\amd64_1572fd26e99193bf771d114abb4c0e5a_31bf3856ad364e35_8.0.7600.16700_none_a30bd174eac3aec9.manifest to Extraction Queue
    Adding files\amd64_0deb563a0150bce627ccc34d0254735a_31bf3856ad364e35_8.0.7600.20831_none_afaf5d88eed518da.manifest to Extraction Queue
    Adding files\amd64_0c4161b146bdfad0d88730b565760b88_31bf3856ad364e35_8.0.7600.16700_none_07c674944ca93e7e.manifest to Extraction Queue
    Adding files\amd64_047d2f7f3535fc0c61966dae27e2a740_31bf3856ad364e35_8.0.7600.16700_none_4cfc3edcc7196508.manifest to Extraction Queue
    Adding files\amd64_03381d96276cb6bd9c1821690e273001_31bf3856ad364e35_8.0.7600.16700_none_543cceab6e6fbab1.manifest to Extraction Queue
    
    Expanding Files ....
    
    Expanding Files Complete ...
    274 files total.
    
    c:\servicing\kb2416400>
    
    If you followed my steps exactly, the files that need to be restored should be in c:\servicing\kb2416400\files. The SUR tool reports files relative to %systemroot%, usually c:\windows. Based on your SUR log, I would copy the following files from c:\servicing\kb2416400\files to c:\Windows\servicing\Packages:

    Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
    Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

    Note that you may need to take ownership and assign yourself permissions to create modify files in c:\Windows\servicing\Packages to perform the restore. Note the original ownership/permissions as you may need to reset them after you perform the restore.

    -- Mike Burr
    MS Technologies - Development - *nix
    • Proposed as answer by Don Reynolds Tuesday, January 11, 2011 7:51 PM
    Monday, January 10, 2011 7:59 PM
  • Hi Mike: Firstly, thanks for the detailed solution. However, after doing everything you said to do, the problem still persists. Here is an extract from my CheckSUR.persist.log -

    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-11 16:52

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum        Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 319
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat



    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-11 17:33

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum        Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 299
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

     

    I have also tried uninstalling Symantec End Point (as suggested by some other forum) and repeated the entire exercise but no cigar. PLEASE HELP...thanks.

     

    Yours,

    Jason

    Tuesday, January 11, 2011 9:59 AM
  • Hi Jason,
     
    Can you rerun the SUR tool and post the latest log?
     

    -- Mike Burr
    MS Technologies - Development - *nix
    Tuesday, January 11, 2011 10:15 AM
  • That worked for me. I had the two files, but they were totally different sizes than the ones downloaded for my version of Windows Server 2008 R2 64bit.
    /* Don Reynolds */
    Tuesday, January 11, 2011 7:51 PM
  • Hi Mike: Here you go -

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-12 10:35

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum        Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 283
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
        servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

     

    Thanks

    Yours,

    Jason

    Wednesday, January 12, 2011 2:47 AM
  • Hello Mike,

    First off... Thank you for the many answers you've provided. With this thread I see a glimer of perhaps some light at the end of the tunel for me as I've had this problem ongoing since October. When I run server manager I receive the error: "Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRSEULT: 0x800706BE"

    I thought of attempting to bing a download location for KB2360131 and apply your instructions. However I think I'll post this first. I'm not wanting to damage my installation any further.

    Any suggestions would sure be appreicated. Here is the output from CheckSUR.persist:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 9.0
    2011-01-11 16:29

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 9.0
    2011-01-11 16:35

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 9.0
    2011-01-11 16:35

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 9.0
    2011-01-11 16:37

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 362
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
     servicing\packages\Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat

     


    Life is terminal.
    Wednesday, January 12, 2011 3:17 AM
  • Addition to my post. For grins I hit windows update from the control panel and for the first time since this trouble began I could check for updates. However the update fails. Here is a screenshot of windows update. Hmm I was going to add a screenshot but I guess either it's not possible or I don't know how... At anyrate here is the screenshot in SkyDrive http://tinyurl.com/4hxan9y

    Note the details for the two failed updates kb2360131 and kb2296011:

     

    Security Update for Windows (KB2360131)

    Installation date: ‎1/‎11/‎2011 7:36 PM

    Installation status: Failed

    Error details: Code 800706BE

    Update type: Important

    Fix for KB2360131

    More information:
    http://support.microsoft.com/?kbid=2360131

    Help and Support:
    http://support.microsoft.com

     

    Security Update for Windows Server 2008 R2 x64 Edition (KB2296011)

    Installation date: ‎10/‎12/‎2010 4:50 PM

    Installation status: Failed

    Error details: Code 800706BE

    Update type: Important

    A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

    More information:
    http://go.microsoft.com/fwlink/?LinkId=201086

    Help and Support:
    http://support.microsoft.com

     

     


    Life is terminal.
    Wednesday, January 12, 2011 5:18 AM
  • Hi jhalbrecht,
     
    For starters, let's try restoring these files from KB2360131:
     
    Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
    Package_for_KB2360131_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
     
    I have a tutorial on working with this update here:
     
     
    Note that you may need to take ownership of the
    c:\Windows\servicing\Packages directory and assign yourself permissions
    to create files. Note the original permissions and ownership as you may
    want to reset them after you perform the restore of the files.
     
     

    -- Mike Burr
    MS Technologies - Development - *nix
    Wednesday, January 12, 2011 6:11 AM
  • Hi Jason,
     
    Since restoring the files did not resolve the issues reported by the SUR
    tool, I will need to research this further, can you upload all of the
    files in c:\Windows\Logs\CBS to skydrive and post link(s) back to the thread
     
     

    -- Mike Burr
    MS Technologies - Development - *nix
    Wednesday, January 12, 2011 6:14 AM
  • Mike!

    I now have server manager working after following your tutorial. Thank you.

    However updates via control panel -> windows update are not working. According to the update history the kb2360131 and kb2345886 are failed. A closer look at the log reveals fail for kb2296011 also.

    Should I run the "System Update Readiness Tool" again?  or ??

     - jeffa


    Life is terminal.
    Wednesday, January 12, 2011 7:51 AM
  • Hi jeffa,

    Yes, Please re-run the SUR Tool and post the latest log. If it comes back clean, please post the c:\Windows\WindowsUpdate.log and all of the files in c:\Windows\Logs\CBS\ to Skydrive for further analysis:

    http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html


    -- Mike Burr
    MS Technologies - Development - *nix
    Wednesday, January 12, 2011 8:02 AM
  • Mike,

    Just as I was about to enter the following your reply came in. I should have attempted the restart and update before I hit send on that previous post.

    I just finished restarting the server and rerunning windows update. It installed the updates however it doesn't look like the three previously mentioned were retried. I've uploaded another screenshot, winUpdate-2.png, to my skyDrive: http://tinyurl.com/4bcn9bq

    Should I see those three as successful in the windows update log?


    Life is terminal.
    Wednesday, January 12, 2011 8:34 AM
  • Hi Mike: Here is the link to my SkyDrive Public folder - http://cid-79c828dbfca5e7d4.office.live.com/embedicon.aspx/.Public

    Thanks for taking the time and trouble to investigate into this matter.

     

    Yours,

    Jason

    Wednesday, January 12, 2011 10:31 AM
  • It may not show as successful at this point, simple because we had to
    manually repair it and this is likely set during the actual install of
    the update. Have you encountered any other issues with server manager or
    Windows Update?
     

    -- Mike Burr
    MS Technologies - Development - *nix
    Thursday, January 13, 2011 12:30 AM
  • Nope. Server manager and windows update appear to be working fine. I used server manager to install a dns server this morning. no problem.

    Really appreicate the assistance. Thanks again.

    Say I looked around on your blogger link. Do you have any other blogs about you, your work and hobbies you care to share?

    c ya... - jeffa

     

     


    Life is terminal.
    Thursday, January 13, 2011 12:47 AM
  • Hey Jason,

    I was looking at the logs and I had a thought. Let's try something, download sha1sum.exe from the link given here http://lists.gnupg.org/pipermail/gnupg-announce/2004q4/000184.html

    The, let's take the sha1sum of two files and see if they match with mine below (note that I downloaded sha1sum to c:\servicing):
    c:\servicing>sha1sum.exe "c:\Windows\servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat"
    e074763a850caf2626e3abf99ae525354e9bccc3 c:\Windows\servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat
    
    c:\servicing>sha1sum.exe "c:\Windows\servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum"
    39d62ea6c86ab7236bb132044d96e4503317fa0a c:\Windows\servicing\Packages\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum
     

    -- Mike Burr
    MS Technologies - Development - *nix
    Thursday, January 13, 2011 12:54 AM
  • Hi Mike: Took me some time to decipher what it was you wanted me to do but I finally got it :)

    C:\Servicing>sha1sum.exe C:\Windows\servicing\Packages\Microsoft-Windows-Foundat
    ion-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat
    e074763a850caf2626e3abf99ae525354e9bccc3  C:\Windows\servicing\Packages\Microsof
    t-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.cat

    C:\Servicing>sha1sum.exe C:\Windows\servicing\Packages\Microsoft-Windows-Foundat
    ion-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum
    39d62ea6c86ab7236bb132044d96e4503317fa0a  C:\Windows\servicing\Packages\Microsof
    t-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum

     

    Looks identical to me.

     

    Yours,

    Jason

    Thursday, January 13, 2011 3:07 AM
  • Hi Mike: I would like to once again thank you for all your help not just to me but to all on this forum so far. Unfortunately, I have had to reformat the server since it needs to go into production soon. I hope the issue would not recur after that! :) Thanks for the experience.

     

    Yours,

    Jason

    Tuesday, January 18, 2011 2:40 AM
  • I've just had this exact same issue and have just resolved it, so hopefully I can help some of you out who are still stuck on it!

    When I first hit the error, my research pointed me to the following article:
    http://blogs.technet.com/b/roplatforms/archive/2010/05/12/how-to-fix-server-manager-errors-after-installing-updates-hresult-0x800f0818-hresult-0x800b0100.aspx

    This instructed me to run the Microsoft Update Readiness Tool and view it's error log. It then tells you to extract the update.cat and update.mum files over the corrupted files.

    However, for this particular update, this is not quite the correct procedure.

    By comparing the files on my broken server to those on a working server, I was able to map which files in the extracted update belong to which files in the servicing\packages folder.

    From Working Server

    8 KB Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat 3bf5db049ef5372c4746573e8b454061
    7 KB Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum 28068c7c8d3279611c2b6efaae5f2618
    8 KB Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat f7e4f427458178bd779fe9015a9c0458
    4 KB Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum 40973cfe0922d2e5f47138ee61a3ca21


    From Update Package

    8KB package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.cat 3bf5db049ef5372c4746573e8b454061
    7KB package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.mum 28068c7c8d3279611c2b6efaae5f2618
    8KB update.cat f7e4f427458178bd779fe9015a9c0458
    4KB update.mum 40973cfe0922d2e5f47138ee61a3ca21

    Most users seem to have had trouble with the file with 'RTM' in the filename, not the one without.

    As you can see by comparing the MD5 hashes above, the update.cat/mum files apply to the files WITHOUT the 'RTM' in the file name, so if you do as the article states, you are just replacing the corrupt/invalid files with another lot of invalid files.

    So, the file mapping should be as follows:

     

    package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.cat > Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
    package_for_kb2416400_rtm~31bf3856ad364e35~amd64~~6.1.1.2.mum > Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
    update.cat > Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.cat
    update.mum > Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum
    I really hope this helps out someone else! Let me know!

    I've got no idea what caused the problem in the fist place... Only affected one of my servers...

    Cheers,

    Shaun Clarke
    ELV Technology

    • Edited by Shaun Clarke Monday, February 21, 2011 7:04 AM Formatting got screwed up...
    • Proposed as answer by S Moens Thursday, May 2, 2013 9:08 AM
    Monday, February 21, 2011 6:51 AM