locked
Microsoft Dynamics Sure Step 2010 RRS feed

 > 

  • General discussion

  • Discussion
    Sign in to vote
    0
    Sign in to vote
    Hello everyone,

    I have installed Microsoft Dynamics Sure Step 2010 in my PC, and succesfully installed.
    But when i try to open, it crashes or whatever and displays me an error like see attachment, i also have included the event viewer:
    I am using Windows 7, version Enterprise (64 bit operating system).
    I have installed it on another PC with Windows 7 and it works perfect.

    Maybe some one had this experience before.


      Level Date and Time Source Event ID Task Category
      Information 23/11/2011 16:34:52 Windows Error Reporting 1001 None "Fault bucket 2590660123, type 5
      Event Name: CLR20r3
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: surestepclient.exe
      P2: 3.0.11.0
      P3: 4b22688d
      P4: System.Configuration
      P5: 2.0.0.0
      P6: 4a275e0d
      P7: 1a6
      P8: 15a
      P9: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
      P10:

      Attached files:
      C:\Users\kusha\AppData\Local\Temp\WERCF50.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\Users\kusha\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_surestepclient.e_e3375dc5e65a6489119550be17f2124948745deb_03d9d5f4

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: ae52ade9-15e8-11e1-a6a9-60eb69e04ce2
      Report Status: 1

    Thanks in advance,

    Regards,

    BC
    Tuesday, November 29, 2011 1:31 PM

All replies

  • Discussion
    Sign in to vote
    0
    Sign in to vote

    Also to mention, that i have installed Microsoft Windows 7 Upgrade Advisor, and when i click on it it displays the welcome screen, and when i pres button Start check, it displays me same error like begore, and this is the event viewer log:

     

    Maybe i am missing some thing, some instalation or what?!!!

     

    Fault bucket 859095473, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: windowsupgradeadvisor.exe
    P2: 2.0.5002.0
    P3: 4b06d8ff
    P4: System.Configuration
    P5: 2.0.0.0
    P6: 4a275e0d
    P7: 27b
    P8: f
    P9: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
    P10:

    Attached files:
    C:\Users\bekimc\AppData\Local\Temp\WERAF51.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\bekimc\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowsupgradead_e8b7f0fef08d02bf5e67953796dc31a3b79fca1_1003b2da

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: fad747b0-1a93-11e1-980d-60eb69e04ce2
    Report Status: 1

    BC
    Tuesday, November 29, 2011 2:11 PM
  • Discussion
    Sign in to vote
    1
    Sign in to vote

    Hi,

     

    Regarding the Microsoft Dynamics Sure Step 2010 issue, you can post to Dynamics Community to find more clues.

    http://community.dynamics.com/product/f/490.aspx

     

    From Windows 7 side, please make sure the application can run under 64-bit operating system. Then use system file checker and test the issue in clean boot.

     

    Best Regards,

    Niki

    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, December 1, 2011 7:46 AM