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sccm agent installation error RRS feed

  • Question

  • Hi

    I'm experiencing the error when installing sccm agent.how to resolve this issue.

    Wednesday, May 1, 2013 2:40 PM

Answers

  • Please contact whomever made the batch file you are using to do the install.  It seems like some of the files are missing that are required for the pre-requisites.

    Alternately, post the contents of your ccmsetup.log file.


    Nash Pherson, Senior Systems Consultant
    Now Micro - My Blog Posts
    <-- If this post was helpful, please click "Vote as Helpful".

    Wednesday, May 1, 2013 3:00 PM

All replies

  • Please contact whomever made the batch file you are using to do the install.  It seems like some of the files are missing that are required for the pre-requisites.

    Alternately, post the contents of your ccmsetup.log file.


    Nash Pherson, Senior Systems Consultant
    Now Micro - My Blog Posts
    <-- If this post was helpful, please click "Vote as Helpful".

    Wednesday, May 1, 2013 3:00 PM
  • Please post the text of the error, I can't read the screenshot.
    Wednesday, May 1, 2013 3:00 PM
  • Yes, the issue here has nothing to do with ConfigMgr and is a problem with the the unique process you are calling.

    Jason | http://blog.configmgrftw.com

    Wednesday, May 1, 2013 3:28 PM
  • I can confirm that Batch file is working fine for other servers.

    processor details:
    amd opteron processor 885
    2.60GHz 3.75 GB of ram

    here is the log file.

    <![LOG[==========[ ccmsetup started in process 3908 ]==========]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:8115">

    <![LOG[CcmSetup version: 5.0.7711.0000]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:761">

    <![LOG[Running on OS (5.2.3790). Service Pack (2.0). SuiteMask = 274. Product Type = 3]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:894">

    <![LOG[This is Windows Server 2003 R2.]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:906">

    <![LOG[Ccmsetup command line: CCMSETUP.EXE  /logon SMSMP=KDC3PCM12P01.COP.KS.KAPI.COM SMSSITECODE=KD1 CCMLOGLEVEL=0 CCMDEBUGLOGGING=0]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3030">

    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3159">

    <![LOG[Command line: CCMSETUP.EXE  /logon SMSMP=KDC3PCM12P01.COP.KS.KAPI.COM SMSSITECODE=KD1 CCMLOGLEVEL=0 CCMDEBUGLOGGING=0]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3161">

    <![LOG[SslState value: 224]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:3646">

    <![LOG[CCMHTTPPORT:    80]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7336">

    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7351">

    <![LOG[CCMHTTPSSTATE:    224]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7369">

    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7387">

    <![LOG[Lookup MP:    KDC3PCM12P01.COP.KS.KAPI.COM]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7421">

    <![LOG[FSP:    ]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7439">

    <![LOG[CCMFIRSTCERT:    1]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:7497">

    <![LOG[No MP or source location has been explicitly specified.  Trying to discover a valid content location...]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3907">

    <![LOG[Looking for MPs from AD...]LOG]!><time="05:12:07.303+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3916">

    <![LOG[Retrieving client operational settings from AD.]LOG]!><time="05:12:07.319+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="lsad.cpp:4785">

    <![LOG[ClientOperationalSettings search filter is '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=KD1))']LOG]!><time="05:12:07.647+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="lsad.cpp:4296">

    <![LOG[GetADInstallParams failed with 0x87d00215]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="3" thread="2644" file="ccmsetup.cpp:403">

    <![LOG[Couldn't find an MP source through AD. Error 0x87d00215]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3935">

    <![LOG[Current directory 'C:\Temp\SCCM' is a valid source location.]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3961">

    <![LOG[Ccmsetup runs in standalone mode, save current directory for future remediation usage.]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3966">

    <![LOG[Config file:      ]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3735">

    <![LOG[Retry time:       10 minute(s)]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3736">

    <![LOG[MSI log file:     C:\WINDOWS\ccmsetup\client.msi.log]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3737">

    <![LOG[MSI properties:    SMSMP="KDC3PCM12P01.COP.KS.KAPI.COM" SMSSITECODE="KD1" CCMLOGLEVEL="0" CCMDEBUGLOGGING="0" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" SMSSLP="KDC3PCM12P01.COP.KS.KAPI.COM" CCMFIRSTCERT="1"]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3738">

    <![LOG[Source List:]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3746">

    <![LOG[                  C:\Temp\SCCM]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3762">

    <![LOG[MPs:]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3765">

    <![LOG[                  None]LOG]!><time="05:12:07.663+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:3768">

    <![LOG[No version of the client is currently detected.]LOG]!><time="05:12:07.725+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:958">

    <![LOG[Updated security on object C:\WINDOWS\ccmsetup\.]LOG]!><time="05:12:07.725+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7971">

    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='100' will not be sent.]LOG]!><time="05:12:07.725+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:8443">

    <![LOG[Downloading file C:\Temp\SCCM\ccmsetup.exe]LOG]!><time="05:12:08.725+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:4900">

    <![LOG[Downloading C:\Temp\SCCM\ccmsetup.exe to C:\WINDOWS\ccmsetup\ccmsetup.exe]LOG]!><time="05:12:08.725+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:4984">

    <![LOG[File download 6% complete (65536 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 12% complete (131072 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 18% complete (196608 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 24% complete (262144 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 31% complete (327680 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 37% complete (393216 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 43% complete (458752 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 49% complete (524288 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 56% complete (589824 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 62% complete (655360 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 68% complete (720896 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 74% complete (786432 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 80% complete (851968 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 87% complete (917504 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 93% complete (983040 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 99% complete (1048576 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[File download 100% complete (1052528 of 1052528 bytes).]LOG]!><time="05:12:08.741+360" date="12-23-2012" component="ccmsetup" context="" type="0" thread="2644" file="ccmsetup.cpp:7899">

    <![LOG[Download complete.]LOG]!><time="05:12:09.006+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:5082">

    <![LOG[This operating system does not contain the correct version of BITS. BITS 2.5 or later is required.]LOG]!><time="05:12:09.678+360" date="12-23-2012" component="ccmsetup" context="" type="3" thread="2644" file="ccmsetup.cpp:1931">

    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='321' will not be sent.]LOG]!><time="05:12:09.678+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:8443">

    <![LOG[Deleted file C:\WINDOWS\ccmsetup\ccmsetup.exe.download]LOG]!><time="05:12:09.678+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:8174">

    <![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="05:12:09.678+360" date="12-23-2012" component="ccmsetup" context="" type="1" thread="2644" file="ccmsetup.cpp:9454">

    Thursday, May 2, 2013 10:22 PM
  • Pretty clear error message there: "This operating system does not contain the correct version of BITS. BITS 2.5 or later is required."


    Jason | http://blog.configmgrftw.com


    Thursday, May 2, 2013 10:32 PM
  • The person who made your batch file likely ripped the MSI out from CCMSetup.exe.  The reason to NOT do that is that ccmsetup.exe takes care of installing all the pre-reqs, like <strike>BITS</strike>.  Ok, Torsten points out BITS isn't on the list of auto installs, but .NET, RDC, Silverlight, and the C++ redistributables are.



    Nash Pherson, Senior Systems Consultant
    Now Micro - My Blog Posts
    <-- If this post was helpful, please click "Vote as Helpful".


    • Edited by NPherson Friday, May 3, 2013 2:01 PM
    Friday, May 3, 2013 1:04 AM
  • BITS 2.5 is *not* installed automatically by ccmsetup.exe.

    Torsten Meringer | http://www.mssccmfaq.de

    Friday, May 3, 2013 7:13 AM
  • Yikes... Thanks for the correction, Torsten!  I guess its been a long time since I ran into a machine supported by ConfigMgr that didn't already have BITS 2.5, since it was included in Service Pack 3 for Windows XP.

    The full pre-reqs are listed here:
    http://technet.microsoft.com/en-us/library/gg682042.aspx

     

    You'll see that BITS is on the list of things that have to be there before CCMSetup.exe has to run.  The list below that are pre-reqs that CCMSetup.exe will attempt to download and install for you.

     

    You'll need to make sure BITS is installed before installing CCMSetup.exe

     

    Nash


    Nash Pherson, Senior Systems Consultant
    Now Micro - My Blog Posts
    <-- If this post was helpful, please click "Vote as Helpful".



    • Edited by NPherson Friday, May 3, 2013 2:03 PM
    Friday, May 3, 2013 1:57 PM