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i7-2760QM @ 2.40 GHz. 16GB Ram 64bit Windows 7. POOR PERFORMANCE! :( RRS feed

  • Question

  • My computer runs perfectly sometimes, and horribly other times. I have no idea why.

     When it runs smoothly, I can do everything I need to do until I shut off my computer, or when Windows decides to update overnight and restart for me.

     When it runs horribly (Almost all the time) It'll stay this way until some other random time I boot-up.

     The poor-performance seems to be intervals at random, where I receive sound-stutter and screen-lag. It's constant.
     I have tried changing the power options to high performance, re-installing drivers, etc.

     PLEASE HELP! :(
    Wednesday, December 25, 2013 6:18 AM

Answers

  • Please provide us with your Event Viewer administrative logs by following these steps:
    *
    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file to skydrive or a file sharing service and put a link to it in your next post

    Advice offered in good faith. It is your decision to implement same.

    • Marked as answer by ZigZag3143x Tuesday, January 7, 2014 5:32 AM
    Wednesday, December 25, 2013 6:29 AM
  • Make sure that you have updated you antivirus software and windows has been updated fully. then boot system in safe mode and run "Full Scan" through antivirus system then run sfc /scannow.



    Akshay Pate

    • Marked as answer by Karen Hu Tuesday, January 7, 2014 5:01 AM
    Friday, December 27, 2013 9:51 AM

All replies

  • Please provide us with your Event Viewer administrative logs by following these steps:
    *
    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file to skydrive or a file sharing service and put a link to it in your next post

    Advice offered in good faith. It is your decision to implement same.

    • Marked as answer by ZigZag3143x Tuesday, January 7, 2014 5:32 AM
    Wednesday, December 25, 2013 6:29 AM
  • Loell

    Does it lag when you boot in safe mode with networking?

    Have you tried logging on using a different user profile?


    Wanikiya and Dyami--Team Zigzag

    Wednesday, December 25, 2013 6:38 AM
  • Make sure that you have updated you antivirus software and windows has been updated fully. then boot system in safe mode and run "Full Scan" through antivirus system then run sfc /scannow.



    Akshay Pate

    • Marked as answer by Karen Hu Tuesday, January 7, 2014 5:01 AM
    Friday, December 27, 2013 9:51 AM
  • I've tried running in safe-mode. It does not fix the problem.

    and I only have the 1 user profile ?

    Saturday, April 12, 2014 4:23 AM