locked
Word 2003 keeps crashing RRS feed

  • Question

  • Event ID 1000

     

    Faulting application winword.exe, version 11.0.5604.0, stamp 3f314a2f,
    faulting module winword.exe, version 11.0.5604.0, stamp 3f314a2f, debug? 0,
    fault address 0x00071e02.

    "Microsoft Office word has encountered a Problem and needs to close.  We are sorry for any convenienece."  I did not sent the error report to Microsoft.

    When I try to close Word 2003 I get a message that says, "Word is saving normal.dot" and then work keeps re-opening itself over and over again each time I try to close it out.

    "Microsoft Office work is currently recovering your documents"

    I can be reached at 718-784-0055 ext. 130

    my work email is arobertson@langenscheidt.com

     

    Tuesday, October 5, 2010 2:43 PM

Answers

  •  
    Stefan Blom
    Microsoft Word MVP


    "arobertson36" wrote in message news:e56b1513-359a-4033-bdf7-44ff993940a0@communitybridge.codeplex.com...

    Event ID 1000

     

    Faulting application winword.exe, version 11.0.5604.0, stamp 3f314a2f,
    faulting module winword.exe, version 11.0.5604.0, stamp 3f314a2f, debug? 0,
    fault address 0x00071e02.

    "Microsoft Office word has encountered a Problem and needs to close.  We are sorry for any convenienece."  I did not sent the error report to Microsoft.

    When I try to close Word 2003 I get a message that says, "Word is saving normal.dot" and then work keeps re-opening itself over and over again each time I try to close it out.

    "Microsoft Office work is currently recovering your documents"

    I can be reached at 718-784-0055 ext. 130

    my work email is arobertson@langenscheidt.com

     


    Stefan Blom, Microsoft Word MVP
    • Marked as answer by Sally Tang Friday, October 15, 2010 7:35 AM
    Tuesday, October 5, 2010 6:09 PM
  • Hi,

     

     

    You can look the two links which describe the same issue with you

    Look here :

    http://personal-computer-tutor.com/NNTWord.htm

    and here :

    http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

     

    Regards,

     

    Harry Yuan

    • Marked as answer by Sally Tang Friday, October 15, 2010 7:35 AM
    Wednesday, October 6, 2010 5:26 AM

All replies

  •  
    Stefan Blom
    Microsoft Word MVP


    "arobertson36" wrote in message news:e56b1513-359a-4033-bdf7-44ff993940a0@communitybridge.codeplex.com...

    Event ID 1000

     

    Faulting application winword.exe, version 11.0.5604.0, stamp 3f314a2f,
    faulting module winword.exe, version 11.0.5604.0, stamp 3f314a2f, debug? 0,
    fault address 0x00071e02.

    "Microsoft Office word has encountered a Problem and needs to close.  We are sorry for any convenienece."  I did not sent the error report to Microsoft.

    When I try to close Word 2003 I get a message that says, "Word is saving normal.dot" and then work keeps re-opening itself over and over again each time I try to close it out.

    "Microsoft Office work is currently recovering your documents"

    I can be reached at 718-784-0055 ext. 130

    my work email is arobertson@langenscheidt.com

     


    Stefan Blom, Microsoft Word MVP
    • Marked as answer by Sally Tang Friday, October 15, 2010 7:35 AM
    Tuesday, October 5, 2010 6:09 PM
  • Hi,

     

     

    You can look the two links which describe the same issue with you

    Look here :

    http://personal-computer-tutor.com/NNTWord.htm

    and here :

    http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

     

    Regards,

     

    Harry Yuan

    • Marked as answer by Sally Tang Friday, October 15, 2010 7:35 AM
    Wednesday, October 6, 2010 5:26 AM