none
DPM 2010 -> 2012 Failure RRS feed

  • Question

  • Hi,

    I am trying to upgrade to DPM to 2012 and keep getting an error on the SQl Server 2008 R2 section.

    SQL is installed locally by DPM 2010 so i am not sure why its failing.

    If I look at the logs and run the more information tab everything passes and there is no issues.

    Anyone got any ideas

    The SQL Server 2008 R2 installation failed. Review the SQL Server installation log file for failures, and then take the appropriate action.

    ID: 4310. Details: Unknown error (0x84bc0519)"

    Overall summary:
      Final result:                  Passed
      Exit code (Decimal):           0
      Exit message:                  Passed
      Start time:                    2012-03-27 16:53:57
      End time:                      2012-03-27 17:05:39
      Requested action:              Patch

    Instance MSDPM2010 overall summary:
      Final result:                  Passed
      Exit code (Decimal):           0
      Exit message:                  Passed
      Start time:                    2012-03-27 16:55:12
      End time:                      2012-03-27 17:05:28
      Requested action:              Patch

    Machine Properties:
      Machine name:                  DPM
      Machine processor count:       4
      OS version:                    Windows Server 2008
      OS service pack:               Service Pack 1
      OS region:                     United Kingdom
      OS language:                   English (United States)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No

    Product features discovered:
      Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered 
      Sql Server 2008      MSDPM2010            MSSQL10.MSDPM2010              Database Engine Services                 1033                 Standard Edition     10.1.2531.0     No        
      Sql Server 2008      MSDPM2010            MSRS10.MSDPM2010               Reporting Services                       1033                 Standard Edition     10.1.2531.0     No        
      Sql Server 2008                                                          Management Tools - Basic                 1033                 Standard Edition     10.1.2531.0     No        
      Sql Server 2008                                                          Management Tools - Complete              1033                 Standard Edition     10.1.2531.0     No        

    Package properties:
      Description:                   SQL Server Database Services 2008
      SQLProductFamilyCode:          {628F8F38-600E-493D-9946-F4178F20A8A9}
      ProductName:                   SQL2008
      Type:                          RTM
      Version:                       10
      SPLevel:                       3
      KBArticle:                     KB2546951
      KBArticleHyperlink:            http://support.microsoft.com/?kbid=2546951
      PatchType:                     SP
      AssociatedHotfixBuild:         0
      Platform:                      x64
      PatchLevel:                    10.3.5500.0
      ProductVersion:                10.0.1600.22
      GDRReservedRange:              10.0.1000.0:10.0.1099.0;10.0.3000.0:10.0.3099.0;10.0.4010.0:10.0.4250.0;10.0.5501.0:10.0.5750.0
      PackageName:                   SQLServer2008-KB2546951-x64.exe
      Installation location:         c:\c13a866f641d0165667a\x64\setup\

    Updated product edition:
      Instance             Edition             
      MSDPM2010            STANDARD            

    User Input Settings:
      ACTION:                        Patch
      ALLINSTANCES:                  True
      CLUSTERPASSIVE:                False
      CONFIGURATIONFILE:             
      HELP:                          False
      INDICATEPROGRESS:              False
      INSTANCENAME:                  <empty>
      QUIET:                         True
      QUIETSIMPLE:                   False
      X86:                           False

    Rules with failures:

    Global rules:

    There are no scenario-specific rules.

    Rules report file:               C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20120327_165354\SystemConfigurationCheck_Report.htm




    • Edited by OptimAdam Thursday, April 26, 2012 1:42 PM
    Thursday, April 26, 2012 1:41 PM

Answers

  • I eventually did a manual update to SQL server 2008 R2 which fixed one of the issues but ran into another which pointed to an issue with the DVD ISO. I re downloaded the ISO and that fixed the other issue.

    It might have been a  faulty download form the start.

    • Marked as answer by OptimAdam Tuesday, May 1, 2012 10:10 AM
    Tuesday, May 1, 2012 10:10 AM

All replies

  • Anyone got any ideas?

    The SQl server doesn't report any issues and the system configuration check report passes everything :S

    I am at a loss.

    Where are the DPM 2012 installation log files stored?

    I see a folder called c:\DPMLogs but there all old log files.

    • Edited by OptimAdam Monday, April 30, 2012 2:25 PM
    • Marked as answer by OptimAdam Tuesday, May 1, 2012 10:10 AM
    • Unmarked as answer by OptimAdam Tuesday, May 1, 2012 10:10 AM
    Monday, April 30, 2012 1:47 PM
  • I eventually did a manual update to SQL server 2008 R2 which fixed one of the issues but ran into another which pointed to an issue with the DVD ISO. I re downloaded the ISO and that fixed the other issue.

    It might have been a  faulty download form the start.

    • Marked as answer by OptimAdam Tuesday, May 1, 2012 10:10 AM
    Tuesday, May 1, 2012 10:10 AM
  • Same issue here - But after seeing your post tried re-downloading the ISO before trying a manual update of SQL Server. This solved the problem.
    Friday, May 16, 2014 9:36 AM