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Mailbox Quota RRS feed

  • Question

  • Hello,

    I have Exchange 2010 with storage quota's set for Issuewarning and Prohit Send.

    For example, my mailbox storage limit is 2GB. I set Issuewarning message to be generated at 1.5GB and prohibit from sending at 2GB.

    What will happen if I hit 2GB threshold? Will I get a message saying I can no londer send till I clear the messages? If a user clear the messages with hard delete, will he/she be able to send again without administrator/ helpdesk intervention?

    I know I could receive messages as I have not prohibit parameter set for receiving.

    TIA


    Tom

    Monday, April 30, 2012 6:43 PM

Answers

  • Hi,

    please remember that the trash folder counts for the quota whereas if a user deletes the trash folder (and retention time is configures on the exchange system so the user is able to restore deleted items) the dumpser doesn´t count for the quota.


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    • Marked as answer by Terence Yu Wednesday, May 9, 2012 12:53 AM
    Monday, April 30, 2012 7:44 PM
  • Hi
       You can set quota message for your mailbox.
       Default quota messages
       

    Event  

    Subject   of message

    Default   message text

    Mailbox of unlimited size exceeds   its Issue warning quota

    Your mailbox is becoming too large

    Please reduce your mailbox size.   Delete any items you don't need from your mailbox and empty your Deleted   Items folder.

    Mailbox of limited size exceeds   its Issue warning quota

      

    The message associated with the Issue   warning quota won’t be sent to the user unless the value of the quota is   greater than 50% of the value specified in the Prohibit send quota.   For example, if you set the Prohibit send quota to 8 MB, you must set the   Issue warning quota to at least 4 MB. If you don’t, the Issue   warning quota message won’t be sent.

    Your mailbox is almost full

    Please reduce your mailbox size.   Delete any items you don't need from your mailbox and empty your Deleted   Items folder.

    Mailbox of limited size exceeds   its Prohibit send quota

    Your mailbox is full

    Your mailbox can no longer send   messages. Please reduce your mailbox size. Delete any items you don't need   from your mailbox and empty your Deleted Items folder.

    Mailbox of limited size exceeds   its Prohibit send and receive quota

    Your mailbox is full

    Your mailbox can no longer send or   receive messages. Please reduce your mailbox size. Delete any items you don't   need from your mailbox and empty your Deleted Items folder.

    Exchange 2010 SP1 introduces a flag that controls whether a mailbox is checked to see if its size is equal to or greater than 50% of the Prohibit send quota.As a result, if the Issue Warning quota is set to a value less than 50% of the Prohibit send quota, the warning message associated with the Issue warning quota won’t be sent to the user. For example, if a mailbox has a size limit of 10 MB, and you set the Issue warning quota to 3 MB and the Prohibit send quota to 8 MB, the user won’t ever receive the warning specified by the Issue warning quota because the Issue warning quota limit isn’t equal to or greater than 50% of the Prohibit send quota. Instead, the user will receive only the message associated with the Prohibit send quota (in this case, when the user’s mailbox size reaches 8 MB).  
    http://technet.microsoft.com/en-us/library/bb232173.aspx
    TechNet Subscriber Support in forum
      If you have any feedback on our support, please contact tngfb@microsoft.com


    Terence Yu

    TechNet Community Support

    • Marked as answer by Terence Yu Wednesday, May 9, 2012 12:53 AM
    Tuesday, May 1, 2012 2:18 AM

All replies

  • This works as advertised.  Once you reach 2 gig, you will receive an error that your mailbox is over size limits and will not be able to send.  Also many users have the feeling that deleted items are NOT part of their mailbox quota, so user training will be necessary.  Howwever once they have deleted mail, they will once again be able to send.

     

    Monday, April 30, 2012 7:35 PM
  • Hi,

    please remember that the trash folder counts for the quota whereas if a user deletes the trash folder (and retention time is configures on the exchange system so the user is able to restore deleted items) the dumpser doesn´t count for the quota.


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    • Marked as answer by Terence Yu Wednesday, May 9, 2012 12:53 AM
    Monday, April 30, 2012 7:44 PM
  • Thanks all.

    Should I get a warning message similar to "Issuewarning" when I am over my limit if "Prohibit  receive" is unlimited? Or I get a Outlook triggered popup when I try to send message?

    TIA


    Tom

    Monday, April 30, 2012 9:27 PM
  • Hi
       You can set quota message for your mailbox.
       Default quota messages
       

    Event  

    Subject   of message

    Default   message text

    Mailbox of unlimited size exceeds   its Issue warning quota

    Your mailbox is becoming too large

    Please reduce your mailbox size.   Delete any items you don't need from your mailbox and empty your Deleted   Items folder.

    Mailbox of limited size exceeds   its Issue warning quota

      

    The message associated with the Issue   warning quota won’t be sent to the user unless the value of the quota is   greater than 50% of the value specified in the Prohibit send quota.   For example, if you set the Prohibit send quota to 8 MB, you must set the   Issue warning quota to at least 4 MB. If you don’t, the Issue   warning quota message won’t be sent.

    Your mailbox is almost full

    Please reduce your mailbox size.   Delete any items you don't need from your mailbox and empty your Deleted   Items folder.

    Mailbox of limited size exceeds   its Prohibit send quota

    Your mailbox is full

    Your mailbox can no longer send   messages. Please reduce your mailbox size. Delete any items you don't need   from your mailbox and empty your Deleted Items folder.

    Mailbox of limited size exceeds   its Prohibit send and receive quota

    Your mailbox is full

    Your mailbox can no longer send or   receive messages. Please reduce your mailbox size. Delete any items you don't   need from your mailbox and empty your Deleted Items folder.

    Exchange 2010 SP1 introduces a flag that controls whether a mailbox is checked to see if its size is equal to or greater than 50% of the Prohibit send quota.As a result, if the Issue Warning quota is set to a value less than 50% of the Prohibit send quota, the warning message associated with the Issue warning quota won’t be sent to the user. For example, if a mailbox has a size limit of 10 MB, and you set the Issue warning quota to 3 MB and the Prohibit send quota to 8 MB, the user won’t ever receive the warning specified by the Issue warning quota because the Issue warning quota limit isn’t equal to or greater than 50% of the Prohibit send quota. Instead, the user will receive only the message associated with the Prohibit send quota (in this case, when the user’s mailbox size reaches 8 MB).  
    http://technet.microsoft.com/en-us/library/bb232173.aspx
    TechNet Subscriber Support in forum
      If you have any feedback on our support, please contact tngfb@microsoft.com


    Terence Yu

    TechNet Community Support

    • Marked as answer by Terence Yu Wednesday, May 9, 2012 12:53 AM
    Tuesday, May 1, 2012 2:18 AM
  • hi,

    any updates. if your question is answered it would be nice if you mark it accordingly because this may help others who have got the same or a similar question.

    Thanks a lot in advance

    Kind regards

     Thomas


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    Tuesday, May 8, 2012 1:26 PM