Unable to Mount Restored Exchange 2003 Mailboxes RRS feed

  • Question

  • The original Exchanged Server malfunctioned and we had to re-install Windows Server and Exchange Server on a new machine. We restored mExchange Mailboxes from Tape usung CA ArcServe.

    Although the restore  from tape was successful, We are unable to mount mailboxes and we get " An internal processing error occurred" with ID no: 1041724.

    Your help is appreciated.


    Guido Zelenka
    Friday, April 22, 2011 11:30 PM


All replies

  • Please describe exactly and completely the steps you took to restore the server.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Saturday, April 23, 2011 12:32 AM
  • Hi Ed,

    1.We built a Server from scatch, Installing Windows Server 2003 and exchange Server 2003, using the same name for the Server and mailbox as the original server.

    2. Restored Exchange from Tapes using ArcServe (Computer associates Backup and Restore Software) into the same location.

    We are now not able to mount exchange and Public mailboxes.



    Guido Zelenka
    Saturday, April 23, 2011 1:55 AM
  • No, we used tape backup software to retore the exchange data.

    If you Google that ID no, you will see the issue that we have.



    Guido Zelenka
    Saturday, April 23, 2011 2:14 AM
  • @Guido

    Are there any events in event viewer?

    When you performed a restore, was this for a full backup? incremental etc...?

    Did you select the Last Backup Set check box during the restore process?


    Saturday, April 23, 2011 5:35 PM
  • Hi
       I just find two KB about your thread.
       Can you check it ?

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Terence Yu Thursday, May 5, 2011 3:39 AM
    Monday, April 25, 2011 6:31 AM