internet explorer problems for dell laptop RRS feed

  • Question

  • I been having problems with my Internet Explorer. After I get online a message box pops up and says:


    Internet Explorer has encountered a problem and needs to close. we are sorry for the inconvenience.

    Send error reprt or don't send



    I already installed Internet Explorer7 and I have a old Dell labtop with WindowsXP. I've tried System Restore but nothin happened. can please someone help me? Please.. Thanks

    Sunday, January 27, 2008 6:41 PM


All replies

  • Hi chelle05,


    Thank you for the post.


    Please understand that we mainly discuss Windows Vista issues in this forum. As you are running Windows XP, we are not the best resource to troubleshoot this issue. I suggest discussing the issue in our Windows XP public newsgroup. Thank you for your understanding.


    I have included the Windows XP newsgroup website for your reference:



    I hope your issue can be resolved soon.


    Best regards,

    Tim Quan

    Microsoft Online Community Support


    Tuesday, January 29, 2008 2:41 AM

    I have the exaxt same problem with VISTA, I am using Dell Inspiron 1420, and for some resaon which I do not understand it happens for me too but just for certain websites like apple.com...

    please advise!!!

    thank you

    Saturday, February 9, 2008 5:11 AM