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Can't uninstall a program in Windows 7 RRS feed

  • Question

  • I installed a program and want to uninstall it (because it would not work) but Windows 7 add/remove programs will not give me the uninstall option. I deleted it manually on the drive but the control panel still shows it. Can you please help me remove it completely? It is still in the registry and how can I remove it from there?
    Thursday, August 12, 2010 11:30 AM

Answers

  • ive had this problem before and sometimes it is software related. some security programs for instance cannot be uninstalled externally (most likely to prevent sabotage by malware), meaning you have to run the program and uninstall it from within its bounds. this happened to me with several folder vault programs.

    i would try reinstalling the software, running it, and looking for an uninstall option within the program itself. if not that, then try run the uninstall executable from the listing on the start menu, although something tells me that would work about as well as the control panel.

    • Proposed as answer by Linda Yan Monday, August 16, 2010 6:15 AM
    • Marked as answer by Linda Yan Thursday, August 19, 2010 1:34 AM
    Thursday, August 12, 2010 2:11 PM

All replies

  • Hi,

             you can use "Revo Uninstaller" to uninstall the program. this software will remover registry entries as well as files .

     

    hope this will help you.

     

    LK Sharma

    • Proposed as answer by DaltonGW Wednesday, March 28, 2012 10:43 PM
    Thursday, August 12, 2010 12:38 PM
  • ive had this problem before and sometimes it is software related. some security programs for instance cannot be uninstalled externally (most likely to prevent sabotage by malware), meaning you have to run the program and uninstall it from within its bounds. this happened to me with several folder vault programs.

    i would try reinstalling the software, running it, and looking for an uninstall option within the program itself. if not that, then try run the uninstall executable from the listing on the start menu, although something tells me that would work about as well as the control panel.

    • Proposed as answer by Linda Yan Monday, August 16, 2010 6:15 AM
    • Marked as answer by Linda Yan Thursday, August 19, 2010 1:34 AM
    Thursday, August 12, 2010 2:11 PM
  • If the program doesn't uninstall completely the first time, sometimes running the uninstall program a second time will succeed.

     

    If that doesn't work, try uninstalling the program while Windows is running in safe mode.

     

    If you installed the program recently, you can try using System Restore to return your computer's system files to an earlier date before you installed the program.

     

    If the issue persists, you can use third party software such as CCleaner to see if the program can be uninstalled.

     

    Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    Also, could you please let us know the program name? It is possible the program manufacturer provides a solution to uninstall it manually.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, August 16, 2010 6:19 AM
  • Please name the program that you are trying to uninstall.

    Here are a couple of steps which you can try:

    Step 1:

    You can use Windows Installer Cleanup Utility and remove the program which is causing the issue.

    http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

    Step 2:

    See if you have any uninstaller for the program from the publisher’s site. If yes, make use of it to remove the program.
    Monday, August 16, 2010 7:31 AM
  • Deitzzz, please check, the above link appears to be broken.
    Tuesday, March 27, 2012 1:09 PM
  • Thank you so much for posting about Revo.  Revo was a life saver, super sexy software and FREE to boot!

    Re-installing the software did not work for me, it was in some kind of limbo and would not re-install nor un-install.  Revo fixed it and I was able to successfully install my software like it should have done the first time I tried.
    Wednesday, March 28, 2012 10:46 PM
  • I have this same issue with PDFOCRX (open source pdf-to-text conversion program downloaded from sourceforge.net).  The program itself doesn't work so I want to uninstall it but it doesn't show up in the list of programs.
    Tuesday, October 2, 2012 1:38 PM