How to make RemoteFX support screen resolution at scale of 16:9 ?


  • When I allocate a RemoteFX virtual display adapter to virtual machine, the screen resolution that I can select is 800x600, 1024x768, 1280x1024 or 1920x1200. all these resolutions are in scale of 4:3, however, all our displayers are in scale of 16:9.

    So, the problem is, How can I make the thin clients work in full screen mode by RDP to the virtual machines? as you know, the resolution should be 1280x720,1366x768,1920×1080,etc. which is not support by RemoteFX default.

    Friday, July 12, 2013 4:36 AM


All replies

  • Hi,

    So, this is an issue that is related to your hardware display adapter.As far as i know, as long as your hardware display adapter is supported,then all the resolutions are supported.It can be supported by 1280x720,1366x768,1920×1080,etc.Pls make sure that your driver is installed correctly.



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    Monday, July 15, 2013 2:36 AM
  • Hi, Clarence. Thanks for your reply.

    The graphics card is AMD Radeon HD6770,  and the driver is downloaded from "", so I am sure that I install the correct driver. If I don't add a RemoteFX display adapter to the VM, the displayer of the thin client can work in full screen mode by RDP to the VM, no matter 4:3 or 16:9, and no matter any resolution.

    It seems that the problem IS caused by RemoteFX. So, Clarence, do you have such a environment to confirm it? If IT IS caused by RemoteFX, how to resolve it?

    Thanks again.

    Monday, July 15, 2013 3:36 AM
  • Was this issue resolved? I have a similar issue in that when I add the remotefx adapter to a VDI guest and then connect the maximum resolution is 1440X900 irrespective of the settings I set in remotefx adapter. I need 1600X900 on my clients to get full screen.
    Tuesday, September 17, 2013 8:12 PM
  • Wanted to echo that I am seeing the same issue with 1600x900 monitors defaulting to 1440x900. Is there a workaround or is this just an unsupported scenario with RemoteFX?
    Monday, December 09, 2013 6:36 PM
  • Hi,

    Server 2012 R2 vGPU supports more resolutions, including the ones you mentioned above.  Please see this article for more information:

    RemoteFX vGPU Improvements in Windows Server 2012 R2



    • Proposed as answer by TP []MVP, Moderator Monday, December 09, 2013 6:50 PM
    • Marked as answer by 林华勇 Tuesday, December 10, 2013 1:15 AM
    Monday, December 09, 2013 6:50 PM