Easy Assist fix it for Windows 8 Already!!! RRS feed

  • General discussion

  • This is ridiculous Windows 8 was available on Intune back in September of 2012. It more than six months and only the agent works correctly now. Easy Assist is a big selling point for clients to get the Intune Service. I also have a large number of existing Windows 7 customers on Intune who refuse to go to Windows 8 because they will lose functionality.

    And please don't dare point me to link below because the average customer we support are not going to all these steps especially after they have been trained to use Intune Center

    "The built in functionality of Windows 8 to send a request to
    another Windows 8 machine by running "MSRA.exe". See" (Sent to me from Tech Support Today)

    I'm still trying to understand what this next big

    Friday, March 8, 2013 4:02 AM

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