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WSUS role installation failed in Windows Server 2016 (Datacenter) RRS feed

  • Question

  • Hello All,

    Hope you are doing well.

    WSUS role failed to install on Windows Server 2016 (Datacenter) in production environment .Do we need to configure any GPO setting, hotfix or any dependencies need to install prior to install WSUS? Please advice 


    Monday, May 18, 2020 5:02 PM

All replies

  • Hello All,

    Hope you are doing well.

    WSUS role failed to install on Windows Server 2016 (Datacenter) in production environment .Do we need to configure any GPO setting, hotfix or any dependencies need to install prior to install WSUS? Please advice Also according to the error message.  I have rebooted the server multiple times but still its failing. 



    Monday, May 18, 2020 5:05 PM
  •              

    Hi Dinesh,

    Regards of the day. Thanks for you posting.

    In order to analyze and resolve this issue, the following information require your assistance in confirming:
    1. Please consider confirming whether you have previously attempted to install the WSUS role. If you have previously installed WSUS role, it is recommended to uninstall completely first.

    To remove the WSUS completely, you need to:
    a. Remove the following server roles and features through Server Manager:
    Roles: Windows Server Update Server
    features: Windows Server Update Services Tools(at Remote Server Administration Tools -> Role Administration Tools)
    Follow the wizard prompts to complete the deletion. Then restart the server.

    b. After the server is restarted, manually delete the folder or file of the following path:
    - C:\WSUS (this depends on where you choose to install the WSUS)
    - C:\Program Files\Update Services

    c. Delete database files
    If you use SQL Server Management Studio to delete a database, you can try as follow.
    In Object Explorer, connect to an instance of the SQL Server Database Engine, and then expand that instance.Expand Databases, right-click the database to delete, and then click Delete.Confirm the correct database is selected, and then click OK.

    If you use a WID database, it is recommended to delete the following path folders:
    C:\Windows\WID


    d. In the IIS Information Services (IIS) Manager, manually remove the WSUS Administration site. Then restart the server. 

    Please consider restarting your computer and then reinstalling WSUS after finishing above steps.

    2. If you have not previously attempted to install WSUS role, please consider checking to see if the server is missing some critical updates. If so, it is recommended that restart your computer after installing this updates. Please consider trying to reinstall the WSUS role after restart your computer.

    If you have any updates about this issue, please keep us in touch.

    Regards,
    Rita


    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Tuesday, May 19, 2020 2:44 AM
  • Hi,
     
    I am glad to hear that your issue was successfully resolved.
    If there is anything else we can do for you, please feel free to post in the forum.
     
    Best Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 20, 2020 7:35 AM
  • Hi Dinesh,
     
    Any update is welcome here.
    If the issue is resolved, share your solution or find the helpful response "Mark as Answer" to help other community members find the answer.
     
    Thank you for your cooperation, as always.
     
    Regards,
    Rita

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, May 22, 2020 8:57 AM