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unable to install Update for Windows Server 2012 R2 (KB3000850) hyper-v RRS feed

  • Question

  • I’m having issues patching all my servers running on Hyper-V, there are several virtual servers running server 2012 R2 running on a cluster of 2 physical hosts. The physicals have been patched and didn’t have an issue with them.

    Specs;

    Server 2012 R2 standard

    Version – 6.3.9600 build 9600

    20GB space free on HD

     

    I've tried the following so far;

    Applying the patch via updates,

    Applying the update manually after download the package – also tried to disconnect network connection and then apply patch

    Reset WU – rename folders etc

    But each time the install fails.

     

    Looking at the logs it looks like there are 3 packages in this update – the 1<sup>st</sup> looks to install but then the others fail. I've uploaded WU log and CBS in links below these were created after a WU reset.

    Anyone able to help as I feel like I'm banging my head against a wall?

     

    Tuesday, March 19, 2019 11:50 AM

All replies

  • unable to upload links as its saying my account isnt verified snipt of the windows update log: 2019-03-18    16:28:57:165     752    8d8    AU    ############# 2019-03-18    16:28:57:165     752    8d8    AU    All AU searches complete. 2019-03-18    16:28:57:181     752    8d8    AU    AU setting next detection timeout to 2019-03-19 11:22:47 2019-03-18    16:28:57:181     752    8d8    AU    Adding timer: 2019-03-18    16:28:57:181     752    8d8    AU        Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-03-19 11:22:47, not idle-only, not network-only 2019-03-18    16:28:57:181     752    8d8    AU    Auto-approving update for download, updateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214, ApprovalIsForUx=0, UpdateOwner=Background, Deadline=0, IsMinor=0, UpdateFlags=16424 2019-03-18    16:28:57:181     752    8d8    AU    Auto-approved 1 update(s) for download (NOT for Ux) 2019-03-18    16:28:57:181     752    8d8    AU    ############# 2019-03-18    16:28:57:181     752    8d8    AU    ## START ##  AU: Download updates 2019-03-18    16:28:57:181     752    8d8    AU    ######### 2019-03-18    16:28:57:181     752    8d8    AU      # Approved updates = 1 2019-03-18    16:28:57:228     752    8d8    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 2019-03-18    16:28:57:228     752    8d8    AU    AU initiated download, updateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214, callId = {C24FD0C8-A1E1-4B70-B6BC-5DE67BD999FF} 2019-03-18    16:28:57:228     752    8d8    AU    Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-03-18    16:28:57:228     752    8d8    AU    Adding timer: 2019-03-18    16:28:57:228     752    8d8    AU        Timer: D1D29683-B72C-4EFD-8168-AB8D4826858A, Expires 2019-03-20 16:28:57, not idle-only, not network-only 2019-03-18    16:28:57:228     752    7c0    DnldMgr    ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  *********** 2019-03-18    16:28:57:228     752    7c0    DnldMgr      * Call ID = {C24FD0C8-A1E1-4B70-B6BC-5DE67BD999FF} 2019-03-18    16:28:57:228     752    7c0    DnldMgr      * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D} 2019-03-18    16:28:57:228     752    7c0    DnldMgr      * Updates to download = 1 2019-03-18    16:28:57:228     752    7c0    Agent      *   Title = Update for Windows Server 2012 R2 (KB3000850) 2019-03-18    16:28:57:228     752    7c0    Agent      *   UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214 2019-03-18    16:28:57:228     752    7c0    Agent      *     Bundles 2 updates: 2019-03-18    16:28:57:228     752    7c0    Agent      *       {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214 2019-03-18    16:28:57:228     752    7c0    Agent      *       {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214 2019-03-18    16:28:57:228     752    7c0    DnldMgr    No locked revisions found for update 086110F9-6500-4ADA-902D-7861CD2CD90B; locking the user-specified revision. 2019-03-18    16:28:57:228     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:28:57:228     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:28:57:228     752    8d8    AU      # Pending download calls = 1 2019-03-18    16:28:57:228     752    8d8    AU    <<## SUBMITTED ## AU: Download updates 2019-03-18    16:28:57:228     752    8d8    AU    Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-03-18    16:28:57:275     752    7c0    DnldMgr    No locked revisions found for update 984C742D-85EB-4119-AF1B-6C1EA2CA6357; locking the user-specified revision. 2019-03-18    16:28:57:275     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:28:57:275     752    7c0    DnldMgr    No locked revisions found for update E9FB075E-F9C0-45D9-895B-43D931FD2B76; locking the user-specified revision. 2019-03-18    16:28:57:275     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:28:57:275     752    7c0    DnldMgr    ***********  DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]  *********** 2019-03-18    16:28:57:275     752    7c0    DnldMgr    Contacting regulation server for 2 updates. 2019-03-18    16:28:57:275     752    7c0    IdleTmr    WU operation (Regulator Refresh) started; operation # 182; does use network; is at background priority 2019-03-18    16:28:57:275     752    7c0    EP    Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx" 2019-03-18    16:28:57:275     752    7c0    EP    Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Regulation URL: "https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx" 2019-03-18    16:28:57:275     752    7c0    DnldMgr    Regulation server path: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx. 2019-03-18    16:28:57:853     752    7c0    IdleTmr    WU operation (Regulator Refresh, operation # 182) stopped; does use network; is at background priority 2019-03-18    16:28:57:853     752    7c0    AU    Adding timer: 2019-03-18    16:28:57:853     752    7c0    AU        Timer: 7971F918-A847-4430-9279-4A52D1EFE18D, Expires 2019-03-18 18:01:57, not idle-only, network-only 2019-03-18    16:28:57:869     752    7c0    DnldMgr      * Regulation call complete. 0x00000000 2019-03-18    16:28:57:869     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:28:57:915     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:28:57:915     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:28:57:915     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:28:57:947     752    7c0    DnldMgr    Generating download request for update {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214 2019-03-18    16:28:57:962     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests) started; operation # 588; does not use network; is at background priority 2019-03-18    16:28:57:962     752    7c0    Handler    Generating request for CBS update 984C742D-85EB-4119-AF1B-6C1EA2CA6357 in sandbox C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e 2019-03-18    16:28:58:103     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:28:58:103     752    7c0    Handler    Detected download state is dsStart 2019-03-18    16:28:58:103     752    7c0    Handler    Adding windows8.1-kb3003057-x64-express.cab (entire file) to request list. 2019-03-18    16:28:58:134     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:28:58:134     752    7c0    DnldMgr    Generating download request for update {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214 2019-03-18    16:28:58:134     752    7c0    Handler    Generating request for CBS update E9FB075E-F9C0-45D9-895B-43D931FD2B76 in sandbox C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db 2019-03-18    16:28:58:134     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:28:58:134     752    7c0    Handler    Detected download state is dsStart 2019-03-18    16:28:58:134     752    7c0    Handler    Adding windows8.1-kb3014442-x64-express.cab (entire file) to request list. 2019-03-18    16:28:58:150     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:28:58:150     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests, operation # 588) stopped; does not use network; is at background priority 2019-03-18    16:28:58:150     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:28:59:165     752    7c0    DnldMgr      * BITS job initialized, JobId = {CC8D8B39-00BC-49C7-9F6C-7AA8B548A6A1} 2019-03-18    16:28:59:212     752    7c0    DnldMgr      * Downloading from http://au.download.windowsupdate.com/c/msdownload/update/software/updt/2014/11/windows8.1-kb3003057-x64-express_6c74b798fbc98821b4619e724f4f19676cdab644.cab to C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e\windows8.1-kb3003057-x64-express.cab (full file). 2019-03-18    16:28:59:229     752    7c0    IdleTmr    WU operation (DownloadManagerDownloadJob) started; operation # 589; does use network; is not at background priority; will NOT stop idle timer 2019-03-18    16:28:59:229     752    7c0    IdleTmr    Incremented idle timer priority operation counter to 2 2019-03-18    16:28:59:261     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:28:59:308     752    7c0    DnldMgr      * BITS job initialized, JobId = {466A2CBB-AAAF-41E9-B766-D462B102BEB7} 2019-03-18    16:28:59:386     752    7c0    DnldMgr      * Downloading from http://au.download.windowsupdate.com/c/msdownload/update/software/updt/2014/11/windows8.1-kb3014442-x64-express_201c776023fa3e6596202e41dd9d1853b57f1952.cab to C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db\windows8.1-kb3014442-x64-express.cab (full file). 2019-03-18    16:28:59:402     752    7c0    IdleTmr    WU operation (DownloadManagerDownloadJob) started; operation # 590; does use network; is not at background priority; will NOT stop idle timer 2019-03-18    16:28:59:402     752    7c0    IdleTmr    Incremented idle timer priority operation counter to 3 2019-03-18    16:28:59:418     752    7c0    DnldMgr    ********* 2019-03-18    16:28:59:418     752    7c0    DnldMgr    **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates] 2019-03-18    16:28:59:418     752    7c0    DnldMgr    ************* 2019-03-18    16:29:02:135     752    7c0    Report    REPORT EVENT: {AA20BFBC-2B89-4832-B249-64E61C9C053F}    2019-03-18 16:28:57:134-0000    1    147 [
    Tuesday, March 19, 2019 12:00 PM
  • AGENT_DETECTION_FINISHED]    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdatesWuApp    Success    Software Synchronization    Windows Update Client successfully detected 2 updates. 2019-03-18    16:29:02:135     752    7c0    Report    REPORT EVENT: {9A389ED3-2CC1-4B6A-B39B-BB2B8E6AE57F}    2019-03-18 16:28:57:915-0000    1    167 [AGENT_DOWNLOAD_STARTED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    0    AutomaticUpdates    Success    Content Download    Download started. 2019-03-18    16:29:02:135     752    7c0    Report    WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2019-03-18    16:29:02:135     752    7c0    Report    WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2019-03-18    16:29:02:135     752    7c0    Report    WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2019-03-18    16:29:02:135     752    7c0    Report    CWERReporter finished handling 6 events. (00000000) 2019-03-18    16:29:28:545     752    a24    DnldMgr    BITS job {CC8D8B39-00BC-49C7-9F6C-7AA8B548A6A1} completed successfully 2019-03-18    16:29:28:623     752    a24    IdleTmr    WU operation (DownloadManagerDownloadJob, operation # 589) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it 2019-03-18    16:29:28:623     752    a24    IdleTmr    Decremented idle timer priority operation counter to 2 2019-03-18    16:29:28:639     752    a24    Misc    Validating signature for C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e\windows8.1-kb3003057-x64-express.cab with dwProvFlags 0x00000080: 2019-03-18    16:29:28:795     752    a24    Misc     Microsoft signed: Yes 2019-03-18    16:29:28:795     752    a24    DnldMgr      Download job bytes total = 53857189, bytes transferred = 2208027 2019-03-18    16:29:28:905     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:29:28:905     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:29:28:905     752    7c0    DnldMgr    Generating download request for update {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214 2019-03-18    16:29:28:905     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests) started; operation # 591; does not use network; is at background priority 2019-03-18    16:29:28:952     752    7c0    Handler    Generating request for CBS update 984C742D-85EB-4119-AF1B-6C1EA2CA6357 in sandbox C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e 2019-03-18    16:29:28:952     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:29:29:061     752    7c0    Handler    UH: DpxRestoreJob returned 0x80070002 2019-03-18    16:29:29:061     752    7c0    Handler    Detected download state is dsHavePackage 2019-03-18    16:29:29:217     752    a24    DnldMgr    BITS job {466A2CBB-AAAF-41E9-B766-D462B102BEB7} completed successfully 2019-03-18    16:29:29:358     752    a24    IdleTmr    WU operation (DownloadManagerDownloadJob, operation # 590) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it 2019-03-18    16:29:29:358     752    a24    IdleTmr    Decremented idle timer priority operation counter to 1 2019-03-18    16:29:29:358     752    a24    Misc    Validating signature for C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db\windows8.1-kb3014442-x64-express.cab with dwProvFlags 0x00000080: 2019-03-18    16:29:29:436     752    a24    Misc     Microsoft signed: Yes 2019-03-18    16:29:29:436     752    a24    DnldMgr      Download job bytes total = 12214994, bytes transferred = 812134 2019-03-18    16:29:48:643     752    b10    AU    AU received approval from UX for 1 updates 2019-03-18    16:29:48:643     752    b10    AU    AU setting pending client directive to 'Progress Ux' 2019-03-18    16:29:48:721     752    b10    AU    BeginInteractiveInstall invoked for Download with sessionId 2 2019-03-18    16:29:48:721     752    b10    AU    Auto-approved 0 update(s) for download (for Ux) 2019-03-18    16:29:48:721     752    b10    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 2019-03-18    16:29:48:721     752    b10    AU    WARNING: GetCurrentNetworkCostPolicy failed, error = 0x80240037 2019-03-18    16:29:48:721     752    b10    AU    UpdateDownloadProperties: download priority has changed from 2 to 3. 2019-03-18    16:29:48:721     752    b10    IdleTmr    Incremented idle timer priority operation counter to 2 2019-03-18    16:29:48:721     752    b10    Agent    Setting download properties on call C24FD0C8-A1E1-4B70-B6BC-5DE67BD999FF: priority=3, interactive=1, owner is system=1, proxy settings=1, proxy session id=2 2019-03-18    16:29:48:753     752    b10    AU    ############# 2019-03-18    16:29:48:753     752    b10    AU    ## START ##  AU: Download updates 2019-03-18    16:29:48:753     752    b10    AU    ######### 2019-03-18    16:29:48:753     752    b10    AU      # Found no download approved updates. 2019-03-18    16:29:48:753     752    b10    AU    ######### 2019-03-18    16:29:48:753     752    b10    AU    ##  END  ##  AU: Download updates 2019-03-18    16:29:48:753     752    b10    AU    ############# 2019-03-18    16:30:24:498     752    b10    Handler    CBS called Error with 0x800f0816, 2019-03-18    16:30:24:498     752    7c0    Handler    Async stage operation completed with 0x800f0816 2019-03-18    16:31:03:807     752    7c0    Handler    DPX indicated more ranges to download. 2019-03-18    16:31:03:807     752    7c0    Handler    Adding windows8.1-kb3003057-x64.psf (ranges) to request list. 2019-03-18    16:31:03:854     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:31:03:854     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests, operation # 591) stopped; does not use network; is at background priority 2019-03-18    16:31:03:854     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:31:03:870     752    7c0    DnldMgr      * BITS job initialized, JobId = {BDA14D39-9FAA-40F1-9359-515892983D44} 2019-03-18    16:31:03:870     752    7c0    DnldMgr      * Downloading from http://download.windowsupdate.com/c/msdownload/update/software/updt/2014/11/windows8.1-kb3003057-x64_1075b9947d2451d26035eac294bda2bc88afe3d7.psf to C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e\1075b9947d2451d26035eac294bda2bc88afe3d7-1 (91 subranges). 2019-03-18    16:31:03:885     752    7c0    IdleTmr    WU operation (DownloadManagerDownloadJob) started; operation # 8601; does use network; is not at background priority; will NOT stop idle timer 2019-03-18    16:31:03:885     752    7c0    IdleTmr    Incremented idle timer priority operation counter to 3 2019-03-18    16:31:03:885     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:31:03:885     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:31:03:885     752    7c0    DnldMgr    Generating download request for update {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214 2019-03-18    16:31:03:885     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests) started; operation # 8602; does not use network; is at background priority 2019-03-18    16:31:03:885     752    7c0    Handler    Generating request for CBS update E9FB075E-F9C0-45D9-895B-43D931FD2B76 in sandbox C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db 2019-03-18    16:31:03:885     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:31:03:885     752    7c0    Handler    UH: DpxRestoreJob returned 0x80070002 2019-03-18    16:31:03:885     752    7c0    Handler    Detected download state is dsHavePackage 2019-03-18    16:31:08:692     752    89c    DnldMgr    BITS job {BDA14D39-9FAA-40F1-9359-515892983D44} completed successfully 2019-03-18    16:31:08:708     752    89c    IdleTmr    WU operation (DownloadManagerDownloadJob, operation # 8601) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it 2019-03-18    16:31:08:708     752    89c    IdleTmr    Decremented idle timer priority operation counter to 2 2019-03-18    16:31:09:224     752    89c    DnldMgr      Download job bytes total = 53857189, bytes transferred = 44328488 2019-03-18    16:31:18:317     752    3c4    Handler    CBS called Error with 0x800f0816, 2019-03-18    16:31:18:317     752    7c0    Handler    Async stage operation completed with 0x800f0816 2019-03-18    16:31:20:567     752    7c0    Handler    DPX indicated more ranges to download. 2019-03-18    16:31:20:567     752    7c0    Handler    Adding windows8.1-kb3014442-x64.psf (ranges) to request list. 2019-03-18    16:31:20:614     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:31:20:614     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests, operation # 8602) stopped; does not use network; is at background priority 2019-03-18    16:31:20:614     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:31:20:614     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:31:20:614     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:31:20:614     752    7c0    DnldMgr      * BITS job initialized, JobId = {F631DCCF-7E39-4DAC-B06D-6801C8A2B444} 2019-03-18    16:31:20:630     752    7c0    DnldMgr      * Downloading from http://download.windowsupdate.com/c/msdownload/update/software/updt/2014/11/windows8.1-kb3014442-x64_6186ae135934bb3880957019749895f8155de710.psf to C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db\6186ae135934bb3880957019749895f8155de710-1 (2 subranges). 2019-03-18    16:31:20:630     752    7c0    IdleTmr    WU operation (DownloadManagerDownloadJob) started; operation # 10203; does use network; is not at background priority; will NOT stop idle timer 2019-03-18    16:31:20:630     752    7c0    IdleTmr    Incremented idle timer priority operation counter to 3 2019-03-18    16:31:20:630     752    7c0    DnldMgr    Generating download request for update {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214 2019-03-18    16:31:20:630     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests) started; operation # 10204; does not use network; is at background priority 2019-03-18    16:31:21:009     752    a6c    DnldMgr    BITS job {F631DCCF-7E39-4DAC-B06D-6801C8A2B444} completed successfully 2019-03-18    16:31:21:118     752    a6c    IdleTmr    WU operation (DownloadManagerDownloadJob, operation # 10203) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it 2019-03-18    16:31:21:118     752    a6c    IdleTmr    Decremented idle timer priority operation counter to 2 2019-03-18    16:31:23:199     752    a6c    DnldMgr      Download job bytes total = 12214994, bytes transferred = 1488449 2019-03-18    16:31:24:143     752    7c0    Handler    Generating request for CBS update 984C742D-85EB-4119-AF1B-6C1EA2CA6357 in sandbox C:\Windows\SoftwareDistribution\Download\240e6d58c0efdf4ccec32d6b09c5cb4e 2019-03-18    16:31:24:143     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:31:24:253     752    7c0    Handler    Detected download state is dsHaveDownloadResponses 2019-03-18    16:31:32:537     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:31:33:100     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests, operation # 10204) stopped; does not use network; is at background priority 2019-03-18    16:31:33:100     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214]  *********** 2019-03-18    16:31:33:100     752    7c0    DnldMgr      * All files for update were already downloaded and are valid. 2019-03-18    16:31:33:100     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:31:33:100     752    7c0    DnldMgr      * Queueing update for download handler request generation. 2019-03-18    16:31:33:100     752    7c0    DnldMgr    Generating download request for update {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214 2019-03-18    16:31:33:100     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests) started; operation # 11505; does not use network; is at background priority 2019-03-18    16:31:33:397     752    7c0    Handler    Generating request for CBS update E9FB075E-F9C0-45D9-895B-43D931FD2B76 in sandbox C:\Windows\SoftwareDistribution\Download\fe846f23f2f422d9adc96400527873db 2019-03-18    16:31:33:397     752    7c0    Handler    Selected payload type is ptExpress 2019-03-18    16:31:33:506     752    7c0    Handler    Detected download state is dsHaveDownloadResponses

    Tuesday, March 19, 2019 12:00 PM
  • 2019-03-18    16:31:33:678     752    7c0    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-03-18    16:31:34:562     752    7c0    IdleTmr    WU operation (GenerateAllDownloadRequests, operation # 11505) stopped; does not use network; is at background priority 2019-03-18    16:31:34:562     752    7c0    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214]  *********** 2019-03-18    16:31:34:562     752    7c0    DnldMgr      * All files for update were already downloaded and are valid. 2019-03-18    16:31:34:562     752    7c0    DnldMgr    ********* 2019-03-18    16:31:34:562     752    7c0    DnldMgr    **  END  **  DnldMgr: Download Call Complete [Call 3 for caller AutomaticUpdates has completed; signaling completion.] 2019-03-18    16:31:34:562     752    7c0    DnldMgr    ************* 2019-03-18    16:31:34:562     752    8d8    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}, succeeded] 2019-03-18    16:31:34:562     752    8d8    AU    Download call completed, hr = 0x00000000 2019-03-18    16:31:34:562     752    8d8    AU    ######### 2019-03-18    16:31:34:562     752    8d8    AU    ##  END  ##  AU: Download updates 2019-03-18    16:31:34:562     752    8d8    AU    ############# 2019-03-18    16:31:34:593     752    8d8    AU    Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-03-18    16:31:34:593     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:31:34:593     752    8d8    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:31:34:609     752    8d8    IdleTmr    Decremented idle timer priority operation counter to 1 2019-03-18    16:31:34:907     752    3c4    AU    BeginInteractiveInstall invoked for Install with sessionId 2 2019-03-18    16:31:34:907     752    3c4    AU    Auto-approving update for install, updateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214, ApprovalIsForUx=1, UpdateOwner=UX, Deadline=0, IsMinor=0, UpdateFlags=16424 2019-03-18    16:31:34:907     752    3c4    AU    Auto-approved 1 update(s) for install (for Ux), installType=1 2019-03-18    16:31:34:907     752    3c4    AU    ############# 2019-03-18    16:31:34:907     752    3c4    AU    ## START ##  AU: Install updates 2019-03-18    16:31:34:907     752    3c4    AU    ######### 2019-03-18    16:31:34:907     752    3c4    AU      # Initiating manual install 2019-03-18    16:31:34:907     752    3c4    AU      # Approved machine updates for 7971F918-A847-4430-9279-4A52D1EFE18D = 1 2019-03-18    16:31:34:907     752    3c4    AU      # Approved updates for 7971F918-A847-4430-9279-4A52D1EFE18D = 1 2019-03-18    16:31:34:907     752    3c4    IdleTmr    WU operation (CInstallCall::Init ID 4) started; operation # 11816; does not use network; is not at background priority 2019-03-18    16:31:34:907     752    3c4    IdleTmr    Incremented idle timer priority operation counter to 2 2019-03-18    16:31:48:876     752    3c4    Agent    Beginning install of conventional work item 2019-03-18    16:31:48:876     752    3c4    AU    <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {1F7A0E73-DE21-4337-8092-44ED0BDECF18}, ServerId = {7971F918-A847-4430-9279-4A52D1EFE18D}] 2019-03-18    16:31:48:876     752    7c0    Report    REPORT EVENT: {11A9EB7D-7BFD-4F98-A96A-53A451B1A6FC}    2019-03-18 16:31:34:593-0000    1    189 [AU_NONDEADLINE_INSTALL_READY]    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation:  - Update for Windows Server 2012 R2 (KB3000850) 2019-03-18    16:31:48:876     752    7c0    Report    REPORT EVENT: {DC44CCAA-C7F0-47E5-B9F4-949DBA14F42E}    2019-03-18 16:31:34:593-0000    1    162 [AGENT_DOWNLOAD_SUCCEEDED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    0    AutomaticUpdatesWuApp    Success    Content Download    Download succeeded. 2019-03-18    16:31:48:876     752    7c0    Report    CWERReporter finished handling 4 events. (00000000) 2019-03-18    16:31:48:876     752    47c    AU    User login event timer expired for session id: 2. 2019-03-18    16:31:48:876     752    47c    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:31:48:876     752    47c    AU    ############# 2019-03-18    16:31:48:876     752    47c    AU    ## START ##  AU: Install updates 2019-03-18    16:31:48:876     752    47c    AU    ######### 2019-03-18    16:31:48:876     752    47c    AU      # Agent can not allow installs right now because - Another install is in progress 2019-03-18    16:31:48:876     752    3e0    Agent    ************* 2019-03-18    16:31:48:876     752    3e0    Agent    ** START **  Agent: Installing updates [CallerId = AutomaticUpdatesWuApp] 2019-03-18    16:31:48:876     752    3e0    Agent    ********* 2019-03-18    16:31:48:876     752    3e0    Agent      * Updates to install = 1 2019-03-18    16:31:48:876     752    3e0    Agent      *   Title = Update for Windows Server 2012 R2 (KB3000850) 2019-03-18    16:31:48:876     752    3e0    Agent      *   UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214 2019-03-18    16:31:48:876     752    3e0    Agent      *     Bundles 2 updates: 2019-03-18    16:31:48:876     752    3e0    Agent      *       {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214 2019-03-18    16:31:48:876     752    3e0    Agent      *       {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214 2019-03-18    16:31:49:016     752    3e0    DnldMgr    Preparing update for install, updateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214. 2019-03-18    16:31:49:016    2184    8c0    Misc    ===========  Logging initialized (build: 7.9.9600.19164, tz: -0000)  =========== 2019-03-18    16:31:49:016    2184    8c0    Misc      = Process: C:\Windows\system32\wuauclt.exe 2019-03-18    16:31:49:016    2184    8c0    Misc      = Module: C:\Windows\SYSTEM32\wuaueng.dll 2019-03-18    16:31:49:016    2184    8c0    Handler    ::::::::::::: 2019-03-18    16:31:49:016    2184    8c0    Handler    :: START ::  Handler: CBS Install 2019-03-18    16:31:49:016    2184    8c0    Handler    ::::::::: 2019-03-18    16:31:49:016    2184    8c0    Handler    Starting install of CBS update 984C742D-85EB-4119-AF1B-6C1EA2CA6357 2019-03-18    16:31:49:016    2184    8c0    Handler    CBS session identity: 30727592_365337625 2019-03-18    16:31:49:032    2184    8c0    Handler    CBS package identity: Package_for_KB3003057~31bf3856ad364e35~amd64~~6.3.1.6 2019-03-18    16:31:49:032    2184    8c0    Handler    Installing express with source=C:\Windows\SoftwareDistribution\Download\d085bad4912b7111325ccb54020223a1, workingdir=C:\Windows\SoftwareDistribution\Download\d085bad4912b7111325ccb54020223a1 2019-03-18    16:31:54:004     752    7c0    Report    REPORT EVENT: {A90AD4DB-1317-4897-BBDF-36B9E98D7080}    2019-03-18 16:31:49:001-0000    1    181 [AGENT_INSTALLING_STARTED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    0    AutomaticUpdatesWuApp    Success    Content Install    Installation Started: Windows has started installing the following update: Update for Windows Server 2012 R2 (KB3000850) 2019-03-18    16:31:54:004     752    7c0    Report    CWERReporter finished handling 3 events. (00000000) 2019-03-18    16:32:02:778    2184    774    Handler    FATAL: CBS called Error with 0x800f081f, 2019-03-18    16:32:02:778    2184    8c0    Handler    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8024200d 2019-03-18    16:32:02:778     752    8d8    AU    >>##  RESUMED  ## AU: Installing update [UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}] 2019-03-18    16:32:02:778     752    8d8    AU      # WARNING: Install failed, error = 0x8024200D / 0x8024200D 2019-03-18    16:32:02:778    2184    8c0    Handler    ::::::::: 2019-03-18    16:32:02:778    2184    8c0    Handler    ::  END  ::  Handler: CBS Install 2019-03-18    16:32:02:778    2184    8c0    Handler    ::::::::::::: 2019-03-18    16:32:02:778     752    3e0    DnldMgr    Install failed because the update {984C742D-85EB-4119-AF1B-6C1EA2CA6357} was not complete; mark update as not downloaded. 2019-03-18    16:32:02:778     752    3e0    Agent    LogHistory called. idUpdate={086110F9-6500-4ADA-902D-7861CD2CD90B}.214, resultMapped=8024200D, resultUnMapped=8024200D 2019-03-18    16:32:02:778     752    3e0    Agent    ********* 2019-03-18    16:32:02:778     752    3e0    Agent    **  END  **  Agent: Installing updates [CallerId = AutomaticUpdatesWuApp] 2019-03-18    16:32:02:778     752    8d8    AU    Install call completed. 2019-03-18    16:32:02:778     752    3e0    Agent    ************* 2019-03-18    16:32:02:778     752    8d8    AU      # WARNING: Install call completed, reboot required = No, error = 0x00000000 2019-03-18    16:32:02:778     752    8d8    AU    ######### 2019-03-18    16:32:02:778     752    8d8    AU    ##  END  ##  AU: Installing updates [CallId = {1F7A0E73-DE21-4337-8092-44ED0BDECF18}] 2019-03-18    16:32:02:778     752    8d8    AU    ############# 2019-03-18    16:32:02:778     752    3e0    IdleTmr    WU operation (CInstallCall::Init ID 4, operation # 11816) stopped; does not use network; is not at background priority 2019-03-18    16:32:02:778     752    3e0    IdleTmr    Decremented idle timer priority operation counter to 1 2019-03-18    16:32:02:778     752    47c    AU    Install complete for all calls, reboot NOT needed 2019-03-18    16:32:02:778     752    47c    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list 2019-03-18    16:32:02:794     752    47c    AU    Triggering Offline detection (non-interactive) 2019-03-18    16:32:02:794     752    47c    AU    Adding timer: 2019-03-18    16:32:02:794     752    47c    AU        Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-03-18 16:32:02, not idle-only, not network-only 2019-03-18    16:32:02:794     752    47c    AU    ############# 2019-03-18    16:32:02:794     752    47c    AU    ## START ##  AU: Search for updates 2019-03-18    16:32:02:794     752    47c    AU    ######### 2019-03-18    16:32:02:794     752    47c    IdleTmr    WU operation (CSearchCall::Init ID 5) started; operation # 14723; does not use network; is at background priority 2019-03-18    16:32:02:794     752    47c    Agent    *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 5] 2019-03-18    16:32:02:794     752    47c    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {BD113126-03BE-45F2-BE3A-B903ACB90CD1} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}] 2019-03-18    16:32:02:794     752    47c    Agent    SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 2019-03-18    16:32:02:794     752    47c    IdleTmr    WU operation (CSearchCall::Init ID 6) started; operation # 14725; does not use network; is at background priority 2019-03-18    16:32:02:794     752    47c    Agent    *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 6] 2019-03-18    16:32:02:794     752    47c    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {9B095481-62B1-4EEF-AA1E-2A76D7EE5B48} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2019-03-18    16:32:02:794     752    b18    Agent    ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 6] 2019-03-18    16:32:02:794     752    b18    Agent    ************* 2019-03-18    16:32:02:794     752    b18    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 6] 2019-03-18    16:32:02:794     752    b18    Agent    ********* 2019-03-18    16:32:02:794     752    b18    Agent      * Online = No; Ignore download priority = No 2019-03-18    16:32:02:794     752    b18    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2019-03-18    16:32:02:794     752    b18    Agent      * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service 2019-03-18    16:32:02:794     752    b18    Agent      * Search Scope = {Machine & All Users} 2019-03-18    16:32:02:794     752    b18    Agent      * Caller SID for Applicability: S-1-5-18 2019-03-18    16:32:02:794     752    194    Agent    ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 5] 2019-03-18    16:32:02:794     752    194    Agent    ************* 2019-03-18    16:32:02:794     752    194    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 5] 2019-03-18    16:32:02:794     752    194    Agent    ********* 2019-03-18    16:32:02:794     752    194    Agent      * Online = No; Ignore download priority = No 2019-03-18    16:32:02:794     752    194    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2019-03-18    16:32:02:794     752    194    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2019-03-18    16:32:02:794     752    194    Agent      * Search Scope = {Machine & All Users} 2019-03-18    16:32:02:794     752    194    Agent      * Caller SID for Applicability: S-1-5-18 2019-03-18    16:32:02:919     752    768    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 2019-03-18    16:32:02:919     752    768    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list 2019-03-18    16:32:02:919     752    768    AU    Piggybacking on an AU detection already in progress 2019-03-18    16:32:02:919     752    768    AU    Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-03-18    16:32:03:451     752    768    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:32:03:451     752    768    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2019-03-18    16:32:03:451     752    47c    AU    AU received handle event 2019-03-18    16:32:03:794     752    b18    Agent      * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities 2019-03-18    16:32:03:794     752    b18    Agent    ********* 2019-03-18    16:32:03:794     752    b18    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 6] 2019-03-18    16:32:03:794     752    b18    Agent    ************* 2019-03-18    16:32:03:794     752    b18    IdleTmr    WU operation (CSearchCall::Init ID 6, operation # 14725) stopped; does not use network; is at background priority 2019-03-18    16:32:03:794     752    8d8    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {9B095481-62B1-4EEF-AA1E-2A76D7EE5B48} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2019-03-18    16:32:03:794     752    8d8    AU      # 0 updates detected 2019-03-18    16:32:03:794     752    8d8    AU    ######### 2019-03-18    16:32:03:794     752    8d8    AU    ##  END  ##  AU: Search for updates  [CallId = {9B095481-62B1-4EEF-AA1E-2A76D7EE5B48} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2019-03-18    16:32:03:794     752    8d8    AU    ############# 2019-03-18    16:32:07:778     752    7c0    Report    REPORT EVENT: {C69ECDC8-5787-41C0-B9CF-61B40AEFEACE}    2019-03-18 16:32:02:778-0000    1    182 [AGENT_INSTALLING_FAILED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    8024200d    AutomaticUpdatesWuApp    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows Server 2012 R2 (KB3000850). 2019-03-18    16:32:07:778     752    7c0    Report    CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0) 2019-03-18    16:32:07:778     752    7c0    Report    WER Report sent: 7.9.9600.19164 0x8024200d(0x8024200d) 086110F9-6500-4ADA-902D-7861CD2CD90B Install 214 0 AutomaticUpdatesWuApp {7971F918-A847-4430-9279-4A52D1EFE18D} 0 2019-03-18    16:32:07:778     752    7c0    Report    CWERReporter finished handling 2 events. (00000000)

    Tuesday, March 19, 2019 12:01 PM
  • Hi,

     

    According to the log, I noticed the most frequent warning message:

                       WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037

     

    To fix this issue, please refer to the answer in this case:

    https://social.technet.microsoft.com/Forums/Windows/en-US/7fe2f71a-8e77-4edd-b945-7db897c2e62b/warning-failed-to-get-network-cost-info-from-nlm-assuming-network-is-not-metered-error-?forum=winserver8gen

     

    Meanwhile, please temporary disable antivirus and firewall then confirm if the issue solved.

     

    As reference, you may check the following blog:

    http://blogs.technet.com/b/sus/archive/2012/09/05/additional-note-on-kb-2734608-regarding-wsu-windows-8-and-windows-server-2012.aspx

     

    Hope these can help you. If you have any questions, please feel free to contact us.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, March 20, 2019 8:34 AM
    Moderator
  • thanks for your reply.

    I have completed the details stated on the 1st link however still having a issue;

    Completed and then tried to install the update via Windows Updates - failed same error

    Then, disconnected from network, completed and tried to install via a manual download, install looks to have completed and machine was rebooted, connected back to the network and then checked WUs to which it still reports KB3000850 needs to be installed - windowslogs still reported the error: WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 when disconnected from the network?

    More info:

    wuaueng.dll version- 7.9.9600.19164

    No WSUS server - updates are straight from MS

    AV disabled - tested on both enabled and disabled firewall

    No proxy settings set within IE

    disabled secure boot & no advanced feature settings on either hard drive or Network adaptor are set

    Other completed steps

    just ran: DISM.exe /Online /Cleanup-image /Restorehealth - which comes back The restore operation completed successfully. The component store corruption was repaired.
    The operation completed successfully.

    rebooted, downloaded a fresh copy of server 2012 r2 iso from MS website, attached to this VM and completed: 

    DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:d:\Source\install.wim

    which also comes back with The restore operation completed successfully. The component store corruption was repaired.
    The operation completed successfully.

    Restart, check for updates - still comes back with the same update - update downloads and then still fails on install

    Wednesday, March 20, 2019 2:21 PM
  • ## START ##  AU: Install updates
    2019-03-20    14:19:51:193     724    5e4    AU    #########
    2019-03-20    14:19:51:193     724    5e4    AU      # Initiating manual install
    2019-03-20    14:19:51:193     724    5e4    AU      # Approved machine updates for 7971F918-A847-4430-9279-4A52D1EFE18D = 1
    2019-03-20    14:19:51:193     724    5e4    AU      # Approved updates for 7971F918-A847-4430-9279-4A52D1EFE18D = 1
    2019-03-20    14:19:51:193     724    5e4    IdleTmr    WU operation (CInstallCall::Init ID 4) started; operation # 7801; does not use network; is not at background priority
    2019-03-20    14:19:51:193     724    5e4    IdleTmr    Incremented idle timer priority operation counter to 2
    2019-03-20    14:20:03:115     724    5e4    Agent    Beginning install of conventional work item
    2019-03-20    14:20:03:115     724    5e4    AU    <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {B84FCDC4-755B-4BA9-B449-3E348A6DA09E}, ServerId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2019-03-20    14:20:03:115     724    660    Report    REPORT EVENT: {3B809B34-C8E1-4833-AE6D-D6E1B1BA9FB2}    2019-03-20 14:19:50:297-0000    1    162 [AGENT_DOWNLOAD_SUCCEEDED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    0    AutomaticUpdatesWuApp    Success    Content Download    Download succeeded.
    2019-03-20    14:20:03:115     724    660    Report    REPORT EVENT: {CA056FBD-0469-4AB3-9706-364EBEB07723}    2019-03-20 14:19:50:297-0000    1    189 [AU_NONDEADLINE_INSTALL_READY]    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation:  - Update for Windows Server 2012 R2 (KB3000850)
    2019-03-20    14:20:03:115     724    660    Report    CWERReporter finished handling 3 events. (00000000)
    2019-03-20    14:20:03:115     724    338    Agent    *************

    Agent    ** START **  Agent: Installing updates [CallerId = AutomaticUpdatesWuApp]
    2019-03-20    14:20:03:115     724    338    Agent    *********
    2019-03-20    14:20:03:115     724    338    Agent      * Updates to install = 1
    2019-03-20    14:20:03:130     724    338    Agent      *   Title = Update for Windows Server 2012 R2 (KB3000850)
    2019-03-20    14:20:03:130     724    338    Agent      *   UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}.214
    2019-03-20    14:20:03:130     724    338    Agent      *     Bundles 2 updates:
    2019-03-20    14:20:03:130     724    338    Agent      *       {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214
    2019-03-20    14:20:03:130     724    338    Agent      *       {E9FB075E-F9C0-45D9-895B-43D931FD2B76}.214
    2019-03-20    14:20:03:271     724    338    DnldMgr    Preparing update for install, updateId = {984C742D-85EB-4119-AF1B-6C1EA2CA6357}.214.
    2019-03-20    14:20:03:271    2964    288    Misc    ===========  Logging initialized (build: 7.9.9600.19164, tz: -0000)  ===========
    2019-03-20    14:20:03:271    2964    288    Misc      = Process: C:\Windows\system32\wuauclt.exe
    2019-03-20    14:20:03:271    2964    288    Misc      = Module: C:\Windows\SYSTEM32\wuaueng.dll
    2019-03-20    14:20:03:271    2964    288    Handler    :::::::::::::
    2019-03-20    14:20:03:271    2964    288    Handler    :: START ::  Handler: CBS Install
    2019-03-20    14:20:03:271    2964    288    Handler    :::::::::
    2019-03-20    14:20:03:271    2964    288    Handler    Starting install of CBS update 984C742D-85EB-4119-AF1B-6C1EA2CA6357
    2019-03-20    14:20:03:271    2964    288    Handler    CBS session identity: 30727976_40439253
    2019-03-20    14:20:03:271    2964    288    Handler    CBS package identity: Package_for_KB3003057~31bf3856ad364e35~amd64~~6.3.1.6
    2019-03-20    14:20:03:271    2964    288    Handler    Installing express with source=C:\Windows\SoftwareDistribution\Download\d085bad4912b7111325ccb54020223a1, workingdir=C:\Windows\SoftwareDistribution\Download\d085bad4912b7111325ccb54020223a1
    2019-03-20    14:20:08:254     724    660    Report    REPORT EVENT: {D5FA0CFC-7598-4625-B34F-4037B5A7624A}    2019-03-20 14:20:03:255-0000    1    181 [AGENT_INSTALLING_STARTED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    0    AutomaticUpdatesWuApp    Success    Content Install    Installation Started: Windows has started installing the following update: Update for Windows Server 2012 R2 (KB3000850)
    2019-03-20    14:20:08:254     724    660    Report    CWERReporter finished handling 3 events. (00000000)
    2019-03-20    14:20:14:337    2964    adc    Handler    FATAL: CBS called Error with 0x800f081f,
    2019-03-20    14:20:14:337    2964    288    Handler    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8024200d
    2019-03-20    14:20:14:352     724    740    AU    >>##  RESUMED  ## AU: Installing update [UpdateId = {086110F9-6500-4ADA-902D-7861CD2CD90B}]
    2019-03-20    14:20:14:352     724    740    AU      # WARNING: Install failed, error = 0x8024200D / 0x8024200D
    2019-03-20    14:20:14:509    2964    288    Handler    :::::::::
    2019-03-20    14:20:14:509    2964    288    Handler    ::  END  ::  Handler: CBS Install
    2019-03-20    14:20:14:509    2964    288    Handler    :::::::::::::
    2019-03-20    14:20:14:524     724    338    DnldMgr    Install failed because the update {984C742D-85EB-4119-AF1B-6C1EA2CA6357} was not complete; mark update as not downloaded.
    2019-03-20    14:20:14:524     724    338    Agent    LogHistory called. idUpdate={086110F9-6500-4ADA-902D-7861CD2CD90B}.214, resultMapped=8024200D, resultUnMapped=8024200D
    2019-03-20    14:20:14:524     724    338    Agent    *********
    2019-03-20    14:20:14:524     724    338    Agent    **  END  **  Agent: Installing updates [CallerId = AutomaticUpdatesWuApp]
    2019-03-20    14:20:14:524     724    338    Agent    *************
    2019-03-20    14:20:14:524     724    338    IdleTmr    WU operation (CInstallCall::Init ID 4, operation # 7801) stopped; does not use network; is not at background priority
    2019-03-20    14:20:14:524     724    338    IdleTmr    Decremented idle timer priority operation counter to 1
    2019-03-20    14:20:14:524     724    740    AU    Install call completed.
    2019-03-20    14:20:14:524     724    740    AU      # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2019-03-20    14:20:14:524     724    740    AU    #########
    2019-03-20    14:20:14:524     724    740    AU    ##  END  ##  AU: Installing updates [CallId = {B84FCDC4-755B-4BA9-B449-3E348A6DA09E}]
    2019-03-20    14:20:14:524     724    740    AU    #############
    2019-03-20    14:20:14:524     724    77c    AU    Install complete for all calls, reboot NOT needed
    2019-03-20    14:20:14:524     724    77c    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
    2019-03-20    14:20:14:524     724    77c    AU    Triggering Offline detection (non-interactive)
    2019-03-20    14:20:14:524     724    77c    AU    Adding timer:
    2019-03-20    14:20:14:524     724    77c    AU        Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-03-20 14:20:14, not idle-only, not network-only
    2019-03-20    14:20:14:524     724    77c    AU    #############
    2019-03-20    14:20:14:524     724    77c    AU    ## START ##  AU: Search for updates
    2019-03-20    14:20:14:524     724    77c    AU    #########
    2019-03-20    14:20:14:524     724    77c    IdleTmr    WU operation (CSearchCall::Init ID 5) started; operation # 10007; does not use network; is at background priority
    2019-03-20    14:20:14:524     724    77c    Agent    *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 5]
    2019-03-20    14:20:14:524     724    77c    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {5A7204D6-1A8E-47AF-98E8-9B4C228A9CD1} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2019-03-20    14:20:14:524     724    77c    Agent    SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
    2019-03-20    14:20:14:524     724    77c    IdleTmr    WU operation (CSearchCall::Init ID 6) started; operation # 10009; does not use network; is at background priority
    2019-03-20    14:20:14:524     724    77c    Agent    *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 6]
    2019-03-20    14:20:14:524     724    77c    AU    <<## SUBMITTED ## AU: Search for updates  [CallId = {2C0ED228-657A-4639-8F52-2ABB2848263A} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2019-03-20    14:20:14:524     724    818    Agent    ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 5]
    2019-03-20    14:20:14:524     724    818    Agent    *************
    2019-03-20    14:20:14:524     724    818    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 5]
    2019-03-20    14:20:14:524     724    818    Agent    *********
    2019-03-20    14:20:14:524     724    818    Agent      * Online = No; Ignore download priority = No
    2019-03-20    14:20:14:524     724    818    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2019-03-20    14:20:14:524     724    818    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2019-03-20    14:20:14:524     724    818    Agent      * Search Scope = {Machine & All Users}
    2019-03-20    14:20:14:524     724    818    Agent      * Caller SID for Applicability: S-1-5-18
    2019-03-20    14:20:14:524     724    9dc    Agent    ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 6]
    2019-03-20    14:20:14:524     724    9dc    Agent    *************
    2019-03-20    14:20:14:524     724    9dc    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 6]
    2019-03-20    14:20:14:524     724    9dc    Agent    *********
    2019-03-20    14:20:14:524     724    9dc    Agent      * Online = No; Ignore download priority = No
    2019-03-20    14:20:14:524     724    9dc    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2019-03-20    14:20:14:524     724    9dc    Agent      * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
    2019-03-20    14:20:14:524     724    9dc    Agent      * Search Scope = {Machine & All Users}
    2019-03-20    14:20:14:524     724    9dc    Agent      * Caller SID for Applicability: S-1-5-18
    2019-03-20    14:20:14:805     724    9dc    Agent      * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
    2019-03-20    14:20:14:805     724    9dc    Agent    *********
    2019-03-20    14:20:14:805     724    9dc    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 6]
    2019-03-20    14:20:14:805     724    9dc    Agent    *************
    2019-03-20    14:20:14:805     724    9dc    IdleTmr    WU operation (CSearchCall::Init ID 6, operation # 10009) stopped; does not use network; is at background priority
    2019-03-20    14:20:14:805     724    740    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {2C0ED228-657A-4639-8F52-2ABB2848263A} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2019-03-20    14:20:14:805     724    740    AU      # 0 updates detected
    2019-03-20    14:20:14:805     724    740    AU    #########
    2019-03-20    14:20:14:805     724    740    AU    ##  END  ##  AU: Search for updates  [CallId = {2C0ED228-657A-4639-8F52-2ABB2848263A} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2019-03-20    14:20:14:805     724    740    AU    #############
    2019-03-20    14:20:15:680     724    5e4    AU    WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2019-03-20    14:20:15:680     724    5e4    AU    Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
    2019-03-20    14:20:15:680     724    5e4    AU    Piggybacking on an AU detection already in progress
    2019-03-20    14:20:15:680     724    5e4    AU    Currently AUX is enabled - so not show any WU Upgrade notifications.
    2019-03-20    14:20:15:680     724    5e4    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-03-20    14:20:15:899     724    5e4    AU    WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-03-20    14:20:17:117     724    77c    AU    AU received handle event
    2019-03-20    14:20:19:523     724    660    Report    REPORT EVENT: {C832DE57-E7E5-4B98-B4AC-D1AAD879E056}    2019-03-20 14:20:14:524-0000    1    182 [AGENT_INSTALLING_FAILED]    101    {086110F9-6500-4ADA-902D-7861CD2CD90B}    214    8024200d    AutomaticUpdatesWuApp    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows Server 2012 R2 (KB3000850).
    2019-03-20    14:20:19:804     724    660    Report    CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
    2019-03-20    14:20:19:804     724    660    Report    WER Report sent: 7.9.9600.19164 0x8024200d(0x8024200d) 086110F9-6500-4ADA-902D-7861CD2CD90B Install 214 0 AutomaticUpdatesWuApp {7971F918-A847-4430-9279-4A52D1EFE18D} 0
    2019-03-20    14:20:19:804     724    660    Report    CWERReporter finished handling 2 events. (00000000)

    Wednesday, March 20, 2019 2:24 PM
  • Hi,

     

    You may try the following steps:

     

    1. Open an Elevated Command Prompt, and run the following command:                dism /online /remove-package /packagename: Package_for_KB3003057~31bf3856ad364e35~amd64~~6.3.1.6 2. WAIT until it's completed, then reboot, and try again.

     

    Please understand that from our professional level, we do not provide log analysis. But from my personal point of view, I have tried my best to help you analyze. In addition, if this issue is urgent for you, it is recommended that you open a case to Microsoft for further professional help.

     

    Hope these can help you. If you have any questions, please feel free to contact us.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, March 21, 2019 8:30 AM
    Moderator
  • Thanks for taking the time to review the logs, i have tried to complete the command stated however the package isn’t installed.

    All current installed:

    Microsoft-Hyper-V-Integration-Services-Package-2~31bf3856ad364e35~amd64~~6.3.9600.18907                             | Installed | Update          | 18/10/2018 13:57

    Microsoft-Windows-Security-SPP-Component-SKU-ServerStandardEval-Eval-Package~31bf3856ad364e35~amd64~~6.3.9600.16384 | Installed | Feature Pack    | 21/03/2014 18:27

    Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384                           | Installed | Language Pack   | 21/03/2014 18:09

    Microsoft-Windows-Server-Refresh-LanguagePack-Package~31bf3856ad364e35~amd64~en-GB~6.3.1.0                          | Installed | Language Pack   | 10/02/2018 14:26

    Microsoft-Windows-ServerCore-FullServer-Package~31bf3856ad364e35~amd64~~6.3.9600.16384                              | Installed | Feature Pack    | 22/08/2013 14:49

    Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~6.3.9600.16384                                         | Installed | Foundation      | 22/08/2013 14:49

    Microsoft-Windows-ServerCore-SKU-Foundation-Package~31bf3856ad364e35~amd64~~6.3.9600.16384                          | Installed | Feature Pack    | 22/08/2013 14:49

    Package_for_KB2894852~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB2894856~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Security Update | 10/02/2018 14:42

    Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14                                                              | Installed | Update          | 21/03/2014 19:11

    Package_for_KB2919442~31bf3856ad364e35~amd64~~6.3.1.8                                                               | Installed | Update          | 21/03/2014 18:34

    Package_for_KB2932046~31bf3856ad364e35~amd64~~6.3.1.5                                                               | Installed | Feature Pack    | 21/03/2014 19:11

    Package_for_KB2934018~31bf3856ad364e35~amd64~~6.3.1.5                                                               | Installed | Feature Pack    | 10/02/2018 16:10

    Package_for_KB2937592~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Feature Pack    | 21/03/2014 19:11

    Package_for_KB2938066~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB2938439~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Feature Pack    | 21/03/2014 19:11

    Package_for_KB2938772~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 21/03/2014 19:11

    Package_for_KB2949621~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Hotfix          | 21/03/2014 19:11

    Package_for_KB2954879~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB2955164~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 18/03/2019 11:45

    Package_for_KB2965500~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 18/03/2019 11:39

    Package_for_KB2966826~31bf3856ad364e35~amd64~~6.3.1.7                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB2966828~31bf3856ad364e35~amd64~~6.3.1.4                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB2967917~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 10/02/2018 15:26

    Package_for_KB2968296~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 08/03/2019 14:03

    Package_for_KB2972103~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB2977765~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB2978041~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB2978126~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB2989930~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3000483~31bf3856ad364e35~amd64~~6.3.1.8                                                               | Installed | Security Update | 28/02/2019 11:56

    Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8                                                               | Installed | Update          | 19/03/2019 18:31

    Package_for_KB3004365~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3004545~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Hotfix          | 10/02/2018 16:10

    Package_for_KB3012235~31bf3856ad364e35~amd64~~6.3.3.2                                                               | Installed | Update          | 18/10/2018 13:25

    Package_for_KB3012702~31bf3856ad364e35~amd64~~6.3.1.7                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3013172~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3013531~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 18/10/2018 13:57

    Package_for_KB3013538~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3013769~31bf3856ad364e35~amd64~~6.3.1.5                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3013791~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3013816~31bf3856ad364e35~amd64~~6.3.1.4                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3015696~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 18/10/2018 13:26

    Package_for_KB3018133~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 18/10/2018 13:57

    Package_for_KB3019978~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3023219~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB3023222~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3023266~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3024751~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3024755~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3030947~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3032663~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 14:41

    Package_for_KB3033446~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3035126~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3036612~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3037576~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 08/03/2019 14:03

    Package_for_KB3037579~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 14:43

    Package_for_KB3038002~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3042085~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 15:26

    Package_for_KB3044374~31bf3856ad364e35~amd64~~6.3.1.6                                                               | Installed | Update          | 10/02/2018 15:26

    Package_for_KB3044673~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3045634~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3045685~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3045717~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3045719~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3045755~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3045999~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3046017~31bf3856ad364e35~amd64~~6.3.1.5                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3046737~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Hotfix          | 10/02/2018 16:10

    Thursday, March 21, 2019 12:00 PM
  • Package_for_KB3054169~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3054203~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3054256~31bf3856ad364e35~amd64~~6.3.2.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3054464~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3055323~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3055343~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3055642~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3059317~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3060681~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3060793~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3061512~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3063843~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3071756~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3072307~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB3074228~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3074545~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 08/03/2019 14:03

    Package_for_KB3074548~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3076949~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 18/10/2018 13:57

    Package_for_KB3077715~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 15:26

    Package_for_KB3078405~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3078676~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3080149~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3082089~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3084135~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3084905~31bf3856ad364e35~amd64~~6.3.2.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3086255~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3087137~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3091297~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3094486~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3095701~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3097992~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 08/03/2019 14:04

    Package_for_KB3097997~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3098779~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3099834~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3100473~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 10/02/2018 15:50

    Package_for_KB3102429~31bf3856ad364e35~amd64~~6.3.2.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3103616~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3103696~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3103709~31bf3856ad364e35~amd64~~6.3.2.2                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3109103~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3109560~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 18/10/2018 13:25

    Package_for_KB3109976~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3110329~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3115224~31bf3856ad364e35~amd64~~6.3.2.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3121261~31bf3856ad364e35~amd64~~6.3.2.2                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3123245~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3126434~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3126587~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3127222~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 08/03/2019 14:03

    Package_for_KB3133043~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3133690~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3134179~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3134815~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3137728~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3138378~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 18/10/2018 13:25

    Package_for_KB3138602~31bf3856ad364e35~amd64~~6.3.2.2                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3138910~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 18/10/2018 13:25

    Package_for_KB3138962~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 18/10/2018 13:25

    Package_for_KB3139164~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3139398~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3139914~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3140219~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3140234~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3145384~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3145432~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3146604~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3146723~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3146751~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3147071~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB3155784~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3156059~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3159398~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3161949~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3162343~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3172614~31bf3856ad364e35~amd64~~6.3.1.4                                                               | Installed | Update          | 10/02/2018 16:53

    Package_for_KB3172729~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 10/02/2018 16:50

    Package_for_KB3173424~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 10/02/2018 15:26

    Package_for_KB3175024~31bf3856ad364e35~amd64~~6.3.1.4                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3178539~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Security Update | 10/02/2018 15:26

    Package_for_KB3179574~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB4033369~31bf3856ad364e35~amd64~~6.3.1.1622                                                            | Installed | Update          | 10/02/2018 16:10

    Package_for_KB4033428~31bf3856ad364e35~amd64~~6.3.1.2                                                               | Installed | Update          | 10/02/2018 16:10

    Package_for_KB4040981~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 15/03/2019 13:34

    Package_for_KB4054566~31bf3856ad364e35~amd64~~6.3.1.2145                                                            | Installed | Update          | 18/10/2018 13:57

    Package_for_KB4054854~31bf3856ad364e35~amd64~~6.3.1.1627                                                            | Installed | Update          | 10/02/2018 16:10

    Package_for_KB4457015~31bf3856ad364e35~amd64~~6.3.1.2254                                                            | Installed | Update          | 18/10/2018 13:57

    Package_for_KB4457034~31bf3856ad364e35~amd64~~6.3.1.2244                                                            | Installed | Update          | 18/10/2018 13:57

    Package_for_KB4457146~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 18/10/2018 13:57

    Package_for_KB4462930~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Update          | 18/10/2018 13:24

    Package_for_KB4483187~31bf3856ad364e35~amd64~~6.3.1.1                                                               | Installed | Security Update | 28/02/2019 11:56

    Package_for_KB4483450~31bf3856ad364e35~amd64~~6.3.1.2417                                                            | Installed | Update          | 15/03/2019 13:39

    Package_for_KB4483459~31bf3856ad364e35~amd64~~6.3.1.3                                                               | Installed | Update          | 15/03/2019 13:39

    Package_for_KB4486545~31bf3856ad364e35~amd64~~6.3.1.2426                                                            | Installed | Update          | 15/03/2019 13:39

    Package_for_KB4487038~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 27/02/2019 18:35

    Package_for_KB4489907~31bf3856ad364e35~amd64~~6.3.1.0                                                               | Installed | Security Update | 13/03/2019 13:30

    Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19302.1.7                                                        | Installed | Security Update | 13/03/2019 13:30

    Thursday, March 21, 2019 12:01 PM
  • Hi,

     

    In case, it is recommended that you open a case to Microsoft for further professional help.

     

    Thanks for your understanding.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, March 28, 2019 1:07 PM
    Moderator