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i can shutdown my windows 10 but can't restart RRS feed

  • Question

  • one a years ago i update my windows from 7 to 10. my laptop was running good but one day i restart my laptop then i saw it wasn't restarting. it shows black screen and until it goes to sleep screen doesn't open. for this reason i couldn't update my windows 10 to new version of windows 10 pro. what should i do? 
    Monday, October 17, 2016 2:41 PM

All replies

  • Try open command prompt as administrator and then type:

    sfc /scannow

    And press enter and let it run.

    Monday, October 17, 2016 4:24 PM