The server is not operational" error message when try to create group email in exchange 2003 RRS feed

  • Question

  • Hi,

    My Exchange 2003 server running on cluster 2003.

    I have an issue when try to create group email in exchange 2003 in ADUC in passive node. On the Active node ADUC not have any problem at all.

    Error window when create group email.

    Error message box.

    The server is not operational. Facility : Win32. ID no : 8007203a. Microsoft Active Directory - Exchange Extension

    Please help.


    • Edited by HakimHanisHayfa Monday, October 1, 2012 10:38 AM add another info
    Monday, October 1, 2012 10:35 AM

All replies

  • I would check DNS settings on the server NIC and ensure the System Attendant service is running.

    Monday, October 1, 2012 1:36 PM
  • Hi Andy,

    Thanks for the reply. By default system Attendant services is stop on passive node and only started at active node.

    The DNS setting on the server have no issue.

    Please advise.


    Monday, October 1, 2012 11:32 PM
  • Hi jaie

    From the error you provide, I found a KB talking about this, perhaps you can try the solution on there to see if it could help

    "The server is not operational" error message when you try to open Exchange System Manager



    Zi Feng

    TechNet Community Support

    Wednesday, October 3, 2012 5:28 AM
  • Thanks for the reply,

    but the problem solved after i move the exchange services to the passive node. The the ADUC on the passive node can create the group email. Weird?


    Saturday, October 6, 2012 1:30 AM
  • Now the System Attendant is running on that node yes?

    Saturday, October 6, 2012 2:07 AM
  • yes. the sys attendant running on the server 01. previously running on the server 02, the ADUC on the server 01 unable to create grp email.


    Monday, October 8, 2012 8:16 PM