Power View in Excel 2016 not working

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  Dear Excel IT Pro,

  I tried to the troubleshooter for the add-in for power view and the troubleshooting report has been showing that:-

  Potential issues that were checked:

  Microsoft Excel Power View add-in is missing ------ Issue not present

  Thanks.

  Ngmaomao

  Saturday, August 13, 2016 11:07 AM

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  Hi Ngmaomao,

  Please confirm the System requirements for Power View in your environment, you can read this article first.

  https://support.office.com/en-us/article/System-requirements-for-Power-View-11d2c4b3-0633-4c60-b0e2-88f0f62b7697?ui=en-US&rs=en-US&ad=US

  Please make sure when you download and install Silverlight that it is done from Internet Explorer.

  Please try this method and check if it works for you, any updates please let me know and I'm glad to help and follow up your reply.

  ---

  Regards

  Emi Zhang

  TechNet Community Support

  Please mark the reply as an answer if they help and unmark them if they provide no help.

  If you have feedback for TechNet Support, contact tnmff@microsoft.com.
  

  
  

  • Proposed as answer by Emi ZhangMicrosoft contingent staff, Moderator Tuesday, August 23, 2016 6:01 AM
  • Marked as answer by Emi ZhangMicrosoft contingent staff, Moderator Friday, August 26, 2016 8:01 AM

  Monday, August 15, 2016 9:49 AM

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  Thanks Emi! It is now fixed.

  Friday, August 26, 2016 11:25 AM

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  Thanks EMI! It is fixed.

  Friday, August 26, 2016 11:25 AM

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  Running on Surface that I bought early last year, Microsoft Office Professional Plus 2016, silverline installed.  Power Pivot and map work ok.

  When I click on the power view icon, it gives me a new sheet and a graph like picture but nothing else works.

  Thank you for your help.

  

  carlos

  Saturday, January 27, 2018 3:39 PM

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  Thank you, it worked after silver light was installed.

  Tuesday, February 6, 2018 2:59 AM

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