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BitLocker Drive Encryption Recovery

    Question

  • Notebook Latitude E7450, entra tela azul, depois tela de reparo automático e depois pede chave para desbloquear o drive. 
    Ao selecionar para digitar manualmente, o teclado não permite digitar letras, somente números, sendo que a chave contém letras e números.

    O que fazer? preciso urgente resolver.

    Obrigada,

    Thursday, January 28, 2016 7:51 PM

Answers

  • Hi SileneM,

    Please select your language from the drop down list at the top of the page to post your question in the language of your choice. The forum you posted in is for English only. If you do not find the desired language, support options for additional international locations can be found by following the link below:

    http://support.microsoft.com/common/international.aspx 

    Or you can post back your issue in English so that we can help  you better.

    Best Regards,

    Tao

    Sunday, January 31, 2016 12:09 PM
    Moderator