Hi katodavies,
Thank you for your question.
We suggest you redirect this case to office forum by the following link:
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best Regard,
Jim Xu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
Jim Xu
TechNet Community Support
