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Wrestling with Profiles RRS feed

  • Question

  •  

    I have been wrestling several hours with profiles and hoping someone can shed some light on the process for steadystate.

     

    Every now and then, for reasons I cant quite pin down, a profile will change on me, meaning that all of the desktop icons will be rearranged, some startup software will not run, etc.

     

    More times than not, I will have a folder called All.orig and another folder called All (for the All profile)......

     

    I guess what my question is, what is the best way to recover from this type of issue?  For example, I have other profiles (bigprint, spanish, etc.)....could a possible solution be to copy a working profile over and then reconfig?  What are the appropriate steps to do this?

     

    Friday, January 4, 2008 12:38 AM

Answers

  •  

    Hi Seromine,

     

    Thanks for posting here!

     

    The following information may provide you some hints when using SteadyState:

     

    When you choose "Lock profile to prevent the user from making permanent changes" option, SteadyState will change the ntuser.dat of the corresponding user profile to ntuser.man (mandatory profile) and rename the profile folder to <UserName>.orig. When the locked user logs on, a temporary profile with the same user name will be created based on the locked profile(by copying files to the folder without .orig). User can customize the temporary profile, the changes will be saved to the temporary profile. When user logs off, changes under temporary profile will be removed. On the next log on, a new temporary profile will be created again.

     

    From your description, it seems you have the user account locked. As a new temporary profile will be created each time the user logs on, it will be expected behavior the Desktop icons will be rearranged afgter logging off.

     

    For the startup programs, I would like to confirm the following questions:

    -----------------------------

    1. Is there any error message, such as "Access denied" "…cannot be found" etc.?

    2. Did this issue occur on other user accounts?

    3. Were these start program changes made after locking the user profile? (If so, these changes will not be saved. You need to make changes before locking the account, or unlock the user profile temporarily to make changes)

    4. Do you have Windows Disk Protection (WDP) enabled? (Which may remove all changes at restart)

     

    As user profile also include many registry configurations stored in the registry. Only copying user's profile folder will not correct the current issue, instead, it will crash the current profile and lead to some unexpected problems, such as profile unlocked issue.

     

    To unlocked the ALL profile, we can manually rename ntuser.man back to ntuser.dat (which is hidden by default). However, I doubt there will be other issues. If I were you, I will delete the current one and create a new user to start all over. If you would like to keep some files in that user profile (such as Favourites, My Documents, etc.), please refer to the following thread to transfer them:

     

    http://forums.microsoft.com/WindowsToolsandUtilities/ShowPost.aspx?PostID=2613112&SiteID=69

     

    How to show hidden files

    ===========

    1. Click Start, then click Control Panel, and then click Folder Options.

    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."

    3. To display other hidden files, clear the "Hide protected operating system files (Recommended)" check box.

    4. Click the "Hide extensions for known file type".

    5. Click OK.

     

    If anything is unclear, feel free to post back.

     

    Best Regards,

    Friday, January 4, 2008 10:26 AM

All replies

  •  

    So, trying various things...mainly copying data from known good files over to the All profile to see what I can get to work...mainly so I dont have to configure from scratch....

     

    one thing while doing this that happens to me is now the All profile will not "unlock" within SteadyState.....any tricks to forcing it to unlock?

    Friday, January 4, 2008 1:09 AM
  •  

    Hi Seromine,

     

    Thanks for posting here!

     

    The following information may provide you some hints when using SteadyState:

     

    When you choose "Lock profile to prevent the user from making permanent changes" option, SteadyState will change the ntuser.dat of the corresponding user profile to ntuser.man (mandatory profile) and rename the profile folder to <UserName>.orig. When the locked user logs on, a temporary profile with the same user name will be created based on the locked profile(by copying files to the folder without .orig). User can customize the temporary profile, the changes will be saved to the temporary profile. When user logs off, changes under temporary profile will be removed. On the next log on, a new temporary profile will be created again.

     

    From your description, it seems you have the user account locked. As a new temporary profile will be created each time the user logs on, it will be expected behavior the Desktop icons will be rearranged afgter logging off.

     

    For the startup programs, I would like to confirm the following questions:

    -----------------------------

    1. Is there any error message, such as "Access denied" "…cannot be found" etc.?

    2. Did this issue occur on other user accounts?

    3. Were these start program changes made after locking the user profile? (If so, these changes will not be saved. You need to make changes before locking the account, or unlock the user profile temporarily to make changes)

    4. Do you have Windows Disk Protection (WDP) enabled? (Which may remove all changes at restart)

     

    As user profile also include many registry configurations stored in the registry. Only copying user's profile folder will not correct the current issue, instead, it will crash the current profile and lead to some unexpected problems, such as profile unlocked issue.

     

    To unlocked the ALL profile, we can manually rename ntuser.man back to ntuser.dat (which is hidden by default). However, I doubt there will be other issues. If I were you, I will delete the current one and create a new user to start all over. If you would like to keep some files in that user profile (such as Favourites, My Documents, etc.), please refer to the following thread to transfer them:

     

    http://forums.microsoft.com/WindowsToolsandUtilities/ShowPost.aspx?PostID=2613112&SiteID=69

     

    How to show hidden files

    ===========

    1. Click Start, then click Control Panel, and then click Folder Options.

    2. Click the View tab. Under Hidden files and folders, click "Show hidden files and folders."

    3. To display other hidden files, clear the "Hide protected operating system files (Recommended)" check box.

    4. Click the "Hide extensions for known file type".

    5. Click OK.

     

    If anything is unclear, feel free to post back.

     

    Best Regards,

    Friday, January 4, 2008 10:26 AM
  • Thanks for your reply, it was helpful and pointed me in the right direction.

     

    I have a follow up question:

     

    Just to be clear, the appropriate way to add a shortcut to the desktop of a profile is to actually unlock the profile, log into the profile, and add the shortcut there....is there any shortcut whereby I could place the shortcut into the c:\documents and settings\all\desktop folder from the administrator account and not mess anything up?

     

    Another think I am confused about is how to handle turning on and off restrictions.  I have custom restrictions using SteadyState on my profiles....when I want to make a change to the configuration of a profile, I change the SteadyState restriction to no restrictions, but when I turn them back on I am having to remember the exact custom restrictions each and everytime.....I see there is an import user, should I be using this as the more efficient way to handle turning restrictions back for a profile???

     

    Thanks once again for your help....

     

    Friday, January 4, 2008 10:21 PM
  • Hi Seromine,

     

    I am glad to hear the information helps.

     

    Of course, you can put the needed shortcuts to the “C:\Documents and settings\all\desktop folder”, they will show up on ALL’s Desktop.

     

    Based on my experience, profile Import/Export feature is usually used to transfer user profile to another place, or restore a user profile completely. When importing the saved user profile, it will create a new user profile (based on the restrictions) to replace the original one. So, in your case, the new configurations will be lost.  

     

    Just for your reference, we can capture some screenshots of the user restrictions for reference:

    ==========

    1. Open SteadyState, locate the user account and related tab. Maximize the window.

    2. Press the Print Screen key on the upper right corner of the keyboard when the error occurs.

    (The Print Screen key is to the right of the F12 key on the keyboard).

    3. Open Paint from Start -> All Programs -> Accessories-> Paint.

    4. Click Paste on the Edit menu in the Paint program.

    5. Save it to a place.

     

    Regards,

     

    Monday, January 7, 2008 6:08 AM