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CPU high usage issue RRS feed

  • Question

  • Hi ..

    I want to know which process is utilizing the high CPU on server.

    Recently, 5 windows servers are reporting high cpu usage. But when we logged into the server and checked the cpu usage in Task manager, cpu utilization is minimal only.

    Can some one help on this..

    Tuesday, May 3, 2016 11:15 AM

Answers

  • thank you for the reply.

    I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU

    So, where did you see high CPU usage? Perhaps it was a short spike of CPU consumption? If so, you can run Performance Monitor's Data Collector Set tracking to catch that process. If the process is running at the moment, Process Explorer should see it.

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    • Proposed as answer by Hello_2018 Tuesday, May 17, 2016 8:55 AM
    • Marked as answer by Hello_2018 Friday, May 20, 2016 9:01 AM
    Tuesday, May 3, 2016 11:49 AM

All replies

  • Hello,

    Use Performance Monitor or Process Explorer to check which processes are consuming the CPU resource. Task Manager is not the best tool to troubleshoot performance issues.


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    Tuesday, May 3, 2016 11:26 AM
  • thank you for the reply.

    I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU

    Tuesday, May 3, 2016 11:39 AM
  • Hi Srikanth,

    You can use the Process Explorer from Windows Internals to see which the threads inside of the process(es):
    https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

    Right click a process, go to Properties and after that the Threads tab.
    Wait for it to be populated and sort by CPU.
    Maybe that will tell you something more.

    Kind regards,

    Matthijs

    Tuesday, May 3, 2016 11:42 AM
  • thank you for the reply.

    I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU

    So, where did you see high CPU usage? Perhaps it was a short spike of CPU consumption? If so, you can run Performance Monitor's Data Collector Set tracking to catch that process. If the process is running at the moment, Process Explorer should see it.

    My LinkedIn profile

    • Proposed as answer by Hello_2018 Tuesday, May 17, 2016 8:55 AM
    • Marked as answer by Hello_2018 Friday, May 20, 2016 9:01 AM
    Tuesday, May 3, 2016 11:49 AM
  • thank you.

    Yes, it was a short spike only. its only hitting 75 % cpu usage in 24 hrs. But how to find the exact process which is using the high cpu using performance monitor application. I have enabled a data collector and now its running.

    Tuesday, May 3, 2016 12:49 PM
  • thank you.

    Yes, it was a short spike only. its only hitting 75 % cpu usage in 24 hrs. But how to find the exact process which is using the high cpu using performance monitor application. I have enabled a data collector and now its running.

    Tuesday, May 3, 2016 1:14 PM
  • Looks like, this health monitoring tool should help you to find the root-cause of such high CPU usage and narrow down the issue soon to be possible. Please check if it helps you.
    Wednesday, May 4, 2016 7:10 AM
  • Hi Srikanth,

    >>Recently, 5 windows servers are reporting high cpu usage. But when we logged into the server and checked the cpu usage in Task manager, cpu utilization is minimal only.

    Please check if the following link is helpful:

    https://support.microsoft.com/en-us/kb/2920591

    Besides, please provide more information, e.g. OS version, checking if you have installed any security or 3rd software on these servers recently.

    In addition, please upgrade the windows updates to the latest.

    Best regards,


    Andy_Pan

    Wednesday, May 4, 2016 7:56 AM
  • Hi,

    If you have any results, welcome to share here.

    Best regards,


    Andy_Pan

    Tuesday, May 17, 2016 8:56 AM