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CPU high usage issue

Question
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Hi ..
I want to know which process is utilizing the high CPU on server.
Recently, 5 windows servers are reporting high cpu usage. But when we logged into the server and checked the cpu usage in Task manager, cpu utilization is minimal only.
Can some one help on this..
Tuesday, May 3, 2016 11:15 AM
Answers
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thank you for the reply.
I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU
- Proposed as answer by Hello_2018 Tuesday, May 17, 2016 8:55 AM
- Marked as answer by Hello_2018 Friday, May 20, 2016 9:01 AM
Tuesday, May 3, 2016 11:49 AM
All replies
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Hello,
Use Performance Monitor or Process Explorer to check which processes are consuming the CPU resource. Task Manager is not the best tool to troubleshoot performance issues.
Tuesday, May 3, 2016 11:26 AM -
thank you for the reply.
I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU
Tuesday, May 3, 2016 11:39 AM -
Hi Srikanth,
You can use the Process Explorer from Windows Internals to see which the threads inside of the process(es):
https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspxRight click a process, go to Properties and after that the Threads tab.
Wait for it to be populated and sort by CPU.
Maybe that will tell you something more.Kind regards,
Matthijs
Tuesday, May 3, 2016 11:42 AM -
thank you for the reply.
I have opened process explorer and perfmon, but am not able to find which process is utilizing the high CPU
- Proposed as answer by Hello_2018 Tuesday, May 17, 2016 8:55 AM
- Marked as answer by Hello_2018 Friday, May 20, 2016 9:01 AM
Tuesday, May 3, 2016 11:49 AM -
thank you.
Yes, it was a short spike only. its only hitting 75 % cpu usage in 24 hrs. But how to find the exact process which is using the high cpu using performance monitor application. I have enabled a data collector and now its running.
Tuesday, May 3, 2016 12:49 PM -
thank you.
Yes, it was a short spike only. its only hitting 75 % cpu usage in 24 hrs. But how to find the exact process which is using the high cpu using performance monitor application. I have enabled a data collector and now its running.
Tuesday, May 3, 2016 1:14 PM -
Looks like, this health monitoring tool should help you to find the root-cause of such high CPU usage and narrow down the issue soon to be possible. Please check if it helps you.
- Marked as answer by Srikanth byragoni Wednesday, May 4, 2016 1:47 PM
- Unmarked as answer by Srikanth byragoni Wednesday, May 4, 2016 1:47 PM
Wednesday, May 4, 2016 7:10 AM -
Hi Srikanth,
>>Recently, 5 windows servers are reporting high cpu usage. But when we logged into the server and checked the cpu usage in Task manager, cpu utilization is minimal only.
Please check if the following link is helpful:
https://support.microsoft.com/en-us/kb/2920591
Besides, please provide more information, e.g. OS version, checking if you have installed any security or 3rd software on these servers recently.
In addition, please upgrade the windows updates to the latest.
Best regards,
Andy_Pan
Wednesday, May 4, 2016 7:56 AM -
Hi,
If you have any results, welcome to share here.
Best regards,
Andy_Pan
Tuesday, May 17, 2016 8:56 AM