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Word document .docx will not open in Word 2003 even with converters RRS feed

  • Question

  • Using Word 2003 (Office 2003 Pro with all updates and converter packs) I just received a docx file that would not open. The file opened fine on my other computer with Word 2010, and opened fine in Word 2003 after I saved as to a doc file so it is not corrupted. The Word 2003 computer has never had a problem opening other docx files.

    Is there anyone who knows a solution or anyone from MS who could receive the files and see why this file does not open?

    NOTE: Converter packs are installed on the 2003 PC and it has all updates from MS.

    Friday, January 10, 2014 10:19 PM