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Outlook not backing up RRS feed

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    Hi, I am working out of Outlook 2007, I downloaded the back up app onto my outlook on my PC and 

    when I tried to back up to my external hardrive it is not backing up at all. I did remove the back up 

    and re-install and re-started my computer.

    Please help I really need to back up all my mails and outlook folders etc.

    Thank you.

    Hilary

    Monday, February 27, 2017 4:53 PM

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    Hi Hilary,

    How did you backup the mails in Outlook 2007? Generally, we can backup Outlook data by exporting to a PST file in Outlook. To do it, please try:

    1. In Outlook 2007,  at the top of your ribbon choose File.
    2. Choose Import and Export.
    3. Select Export to a file, and then click Next.
    4. Click Personal File Folder  (.pst), and then click Next.
    5. Select the name of the email account to export, as shown in the picture below. Only information for one account can be exported information at a time. Make sure that the Include subfolders check box is selected.
    6. Click Browse to select where you want to save the Outlook Data File (.pst) and to enter a file name. Click OK to continue.
    7. If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.
    8. Click Finish.

    Regards,

    Winnie Liang

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    Tuesday, February 28, 2017 6:30 AM