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Windows 8.1 app not working on Surface Pro 3 RRS feed

  • Question

  • Hi,

    I reset my Surface Pro 3 yesterday and now I cannot get the Heathvault App to open. It gets to the Sign up/Sign in screen, but then just spins and spins without ever going to the login. This is the only app that is doing this, and it is one I use every day. I've tried resetting the store  but that didn't seem to help.

    Any suggestions?

    Thanks

    Sunday, August 3, 2014 4:40 PM

All replies

  • I just uninstalled and re-installed the app. I was able to sign in and use the application afterwards.  When you said "resetting the store" did you mean you already tried to uninstall the application and re-install it?

    Monday, August 4, 2014 6:20 PM