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  • Question

  • 1. how can i prevent windows update from running on my laptop, it is the cause of all these problems.

    2. no matter what i do my laptop will never load up properly - when i try ro do a system restore it says that updates were installed WITHOUT my permission.

    im not prepared to lose anything that i have on my laptop just because of microsoft so please, any solution would be nice.


    maybe that wasnt enough info....
    everytime i turn my laptop on it completes the "Starting Windows" animation then freezes on a black screen then after a while it gives me the BSOD... if not that then it does the same on the "Please Wait" screen

    • Edited by JayDee93 Thursday, October 27, 2011 4:24 PM needed more
    Thursday, October 27, 2011 4:15 PM

Answers

  • Hello,

    1. how can i prevent windows update from running on my laptop, it is the cause of all these problems.

    disable its service using services.msc and set it for manual startup. Note that this is not recommended.

     

    For problems you have, use Safe Mode to copy for files / documents on an external disk. Once done, perform a repair install (In-place upgrade) of your OS and checj results.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    • Marked as answer by JayDee93 Thursday, October 27, 2011 10:37 PM
    Thursday, October 27, 2011 8:35 PM