Hi,
Please first unplug any external devices (except mouse and keyboard) while computer is on with blank cursor. Then hard power off. Leave off for a minute or so. Leave usb cables unplugged, and power computer back on.
If it doesn’t work, please crtl+alt+delete, then lunch
Task Manager, create a "New Task", type "explorer" enter, it will lunch Windows Explorer.
If the keyboard shortcut doesn’t, try to enter safe mode, If you can, then perform a virus scan or uninstall tuneup utilities, then perform a normal logon, check if this issue persists.
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode
Regards,
Yolanda
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