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while installing kindle getting error RRS feed

  • Question

  • Hi,

    while installing kindle in windows 10 (1607).

    getting error after installing the kindle 

    Regards 

    Rahul

    Monday, February 13, 2017 6:49 AM

All replies

  • Hi ,

    Did it finish installing?
    If so, please clear appdata folder and uninstall it, then boot into clean boot environment, download and install the last version of kindle for you PC in clean boot environment, check if it works.
    How to perform a clean boot in Windows
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    If the issue persists, try create a new user account. Install Kindle under your new account to have a test, check if it is related to user profile. If the issue still persists, as this issue is mainly related to Kindle, I suggest contact Amazon support. They are the best resource to troubleshoot this issue.

    Best regards


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    Tuesday, February 14, 2017 2:14 AM