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OAB Fails to Generate on Exchange 2003 RRS feed

  • Question

  • I'v had a problem a twice now with our Exchange 2003 Offline Address Book not generating when I add new users.  The outlook clients will then only download the old OAB. I found a support article that had me manually edit the mapisvc.inf file. Thankfully it fixed the problem both times.   

    I was just curious, is this something that I should have had to do again?   Does that value in the inf get update by some other process? Is there by chance a more permanent solution?

    Below is the Event ID's and the Link to the article.

    Thank you!

    Justin Walker

    ARTICLE: http://support.microsoft.com/kb/905802

    To resolve this problem, follow these steps:
    1. Click Start, click Run, type %SystemRoot%\system32\mapisvc.inf, and then click OK.
    2. Locate the [MSEMS_DSA_Admin] section.
    3. Locate and then delete the following entry:
      6603001f = <var>Server_Name</var>
      Note The Mapisvc.inf file contains a 6603001f entry and a 6603001e entry. When you follow these steps, do not delete the 6603001e entry.

    EVENTS LOGGED ON EXCHANGE SERVER 

    EVENTID: 9334

    OALGen encountered error 8004010f while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information. 
    - /o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List 

    For more information, click http://www.microsoft.com/contentredirect.asp.

    EVENT ID: 9330

    OALGen encountered error 8004010f (internal ID 5000477) accessing Active Directory DomainController for '/o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List'. 
    - /o=First Organization/cn=addrlists/cn=oabs/cn=Default Offline Address List 

    For more information, click http://www.microsoft.com/contentredirect.asp.


    Thursday, May 10, 2012 3:40 PM

Answers

  • Hi there,

    It is a knwn issue in Exchange2003 SP1, and it has been fixed in KB905802, which is included in the follow-up hotfix, say SP2.

    Please let me know the Exchange server version if the issue reoccurs. Thanks.


    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Friday, May 11, 2012 10:09 AM
    • Marked as answer by Fiona_Liao Friday, May 25, 2012 10:25 AM
    Friday, May 11, 2012 10:09 AM
  • Hi Walker,

    Thaks for your udpate.

    The cause of event ID 9334 & 9330 might be the connection error between Exchange server and AD. It is recommended to verify the configuration of DNS, IP address settings,the permission of address lists. For detailed information, please refer to

    http://blogs.msdn.com/b/dgoldman/archive/2007/11/15/oab-generation-fails-to-generate-with-errors-9330-and-9334.aspx


    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Wednesday, May 16, 2012 8:39 AM
    • Marked as answer by Fiona_Liao Friday, May 25, 2012 10:25 AM
    Wednesday, May 16, 2012 8:38 AM

All replies

  • The error code is cannot find.
    If you keep having to modify the file then something is wrong.

    Have you run the Exchange best practises tool against the server to see if it flags any issues?

    Verified DNS and name resolution is working correctly? There should be no external DNS anywhere in the network configuration.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.

    Thursday, May 10, 2012 4:47 PM
  • Hi there,

    It is a knwn issue in Exchange2003 SP1, and it has been fixed in KB905802, which is included in the follow-up hotfix, say SP2.

    Please let me know the Exchange server version if the issue reoccurs. Thanks.


    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Friday, May 11, 2012 10:09 AM
    • Marked as answer by Fiona_Liao Friday, May 25, 2012 10:25 AM
    Friday, May 11, 2012 10:09 AM
  • In the network config for that server all DNS servers are local network DNS servers.

    I will run best practice tonight.

    Exchange is: Version 6.5 (Build 7638.2 Service Pack 2) 

    Friday, May 11, 2012 3:29 PM
  • Hi Walker,

    Thaks for your udpate.

    The cause of event ID 9334 & 9330 might be the connection error between Exchange server and AD. It is recommended to verify the configuration of DNS, IP address settings,the permission of address lists. For detailed information, please refer to

    http://blogs.msdn.com/b/dgoldman/archive/2007/11/15/oab-generation-fails-to-generate-with-errors-9330-and-9334.aspx


    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Wednesday, May 16, 2012 8:39 AM
    • Marked as answer by Fiona_Liao Friday, May 25, 2012 10:25 AM
    Wednesday, May 16, 2012 8:38 AM