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TerminalServices-Gateway 402, Failed to register every service restart after Exchange uninstallation sbs2011

    Question

  • Hi everyone,

    I have uninstalled Exchange from SBS2011 by following this guide https://www.itpromentor.com/sbs-remove-exchange .

    Uninstallation worked porperly.

    I also needed to fix some kerbauth.dll errors by modifing applicationHost.config and fixi the Remote Desktop Gateway by deleting web.config in system32\RpcProxy.

    But there are still some errors I'm worrying about.

    --

    Possibly someone can help:

    Problem is the Error I get after every restart of the Remote Desktop Gateway:

    Protocol: Microsoft-Windows-TerminalServices-Gateway/Operational
    Source: TerminalServices-Gateway
    Keywords: (16777216)
    Errorid: 402
    Type: Warning
    Message: Failed to register the Remote Desktop Gateway service with the service connection point.



    Is there anyone who can help with that errors?

    Thanks in advance.

    Cheers

    Tuesday, November 20, 2018 8:16 AM

All replies

  • Hey everyone, 

    think I found the trigger myself.

    If I deactivate the Windows SBS-Manager "C:\Program Files\Windows Small Business Server\Bin\DataCollectorSvc.exe" Service, the error seems not to raise anymore.

    Think clear from myside. 

    Possibly anybody knows how to configure this server not to monitor exchange anymore and to send the report mails via an external relay.

    Thanks 

    Cheers

    Tuesday, November 20, 2018 1:09 PM
  • hi,
    Can you restart the  Remote Desktop Gateway service first?

    http://intelligentsystemsmonitoring.com/knowledgebase/windows-operating-system/event-id-rd-gateway-server-configuration-13674/


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    Wednesday, November 21, 2018 11:50 AM
  • Can you restart the  Remote Desktop Gateway service first?


    this error raises after every restart of the Service.

    Also when shutting down service, there is an error 404  "An error occurred while unregistering the Remote Desktop Gateway service at the service connection point.".

    Looking forward for help.

    Cheers


    Thursday, November 22, 2018 4:06 PM
  • hi,
    I am not sure when the exchange was uninstalled the certificate cause your issue.
    Do they use the same certificate ?Is the self-signed certificate  or purchased certificate.
    Do you want to install the exchange on SBS2011 again?
    If it is self-signed certificate ,can you renew the certificate,then check if the issues persist.
    If it is possible ,reconfig RDgateway role on SBS2011.
    How do I install an SSL Certificate into Microsoft Small Business Server 2011
    https://support.quovadisglobal.com/kb/a431/how-do-i-install-an-ssl-certificate-into-microsoft-small-business-server-2011.aspx
    How to Manage the Remote Desktop Gateway Service in SBS 2011 Standard , SBS 2011 Essentials, Windows Server 2012 Essentials and Windows Server 2012 R2 Essentials.
    https://support.microsoft.com/en-sg/help/2472211/how-to-manage-the-remote-desktop-gateway-service-in-sbs-2011-standard

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, November 27, 2018 3:11 AM
  • I am not sure when the exchange was uninstalled the certificate cause your issue.
    Do they use the same certificate ?Is the self-signed certificate  or purchased certificate.
    Do you want to install the exchange on SBS2011 again?
    If it is self-signed certificate ,can you renew the certificate,then check if the issues persist.
    If it is possible ,reconfig RDgateway role on SBS2011.
    How do I install an SSL Certificate into Microsoft Small Business Server 2011
    https://support.quovadisglobal.com/kb/a431/how-do-i-install-an-ssl-certificate-into-microsoft-small-business-server-2011.aspx
    How to Manage the Remote Desktop Gateway Service in SBS 2011 Standard , SBS 2011 Essentials, Windows Server 2012 Essentials and Windows Server 2012 R2 Essentials.
    https://support.microsoft.com/en-sg/help/2472211/how-to-manage-the-remote-desktop-gateway-service-in-sbs-2011-standard


    Hi,

    the exchange was uninstalled before the event occurs I think. But I'm not 100% sure.

    I renewed the certificate and reimported it but the error still happens. It is a self signed authority.

    Thanks for additional help.

    Is there possibly an extended log of the RDP Gateway, that shows more details?

    Thanks

    Cheers

    Wednesday, November 28, 2018 3:08 PM
  • hi,
    is there any relate information about issue ,we can enter eventvwr in command prompt .

    Open Applications and Services Logs -> Microsoft -> Windows -> TerminalServices-Gateway -> Operational.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 7, 2018 10:05 AM