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Windows 7 will not shut down or restart RRS feed

  • Question

  • I have installed windows 7 32 bit professional after 
    package updates the teams do not turn off or restart remain closed session. 
    I made the following recommendations to restore 
    driver network card and it worked a couple of days 
    And also removed the domain computers and e again 
    add. 

    This effect also happens to me in virtual teams
    I would like to know what could be causing this problem

    Sunday, March 27, 2011 9:49 PM

All replies

  • Hello,  Guillermo Ledesma

     

    This reply is in regard to follow up your case regarding Windows 7 will not shut down or restart.

    Please perform a clean boot on your windows 7 ( I’m attaching the article for you to follow http://support.microsoft.com/kb/929135)

    I do understand how frustrating this is for you, as you may notice that some third party software would cause of Windows unable to shut down normally

    Let me know the status of the issue later, so that we can develop an action plan to assist you further.

    Thursday, March 31, 2011 1:17 AM
  • Have you try uninstalling the updates from programs & features>view install updates and see how it goes?
    Thursday, March 31, 2011 3:41 AM
    Answerer