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Windows Easy Transfer not transfering Outlook files and contacts RRS feed

  • Question

  • I used Easy Transfer to transfer from old computer, using windows 7 to new computer also with windows 7 and the transfer did not transfer outlook contacts and files. I cant find a straight answer to this. Any one have a solution?

    Thanks

    Wednesday, November 11, 2015 7:01 PM

Answers

  • Hi,

    Have you installed the Outlook application on your new machine? Have you got any error messages?

    Please turn off the antivirus software temporarily to have a check.

    As an alternative choice, we could try to use the USMT( User State Migration Tool ) included in the Windows SDK to transfer the files.
    Here is a link for reference:
    Step-by-Step: Basic Windows Migration using USMT for IT Professionals
    https://technet.microsoft.com/en-us/library/hh824873.aspx?f=255&MSPPError=-2147217396

    Best regards


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    Thursday, November 12, 2015 6:15 AM