Call Me At Feature

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  Hi Blue_Craig,

   

  What is your license for O365 ? If you donnot use E5 license ,you should buy the the Microsoft PSTN Conferencing Add-ons for E3 Subscription and then proceed with the usage of the Call Me at work.

   

  If you have a service provider that provides on-premises PSTN connectivity for hybrid users, you don't need to buy a Calling Plan. Office 365 Enterprise E5 includes the Phone System add-on, so you can proceed to checkout.

   

  You could refer to the following link.

  https://docs.microsoft.com/en-us/SkypeForBusiness/skype-for-business-and-microsoft-teams-add-on-licensing/calling-plans-for-office-365#do-you-have-a-service-provider-that-provides-on-premises-pstn-connectivity-for-hybrid-users

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  Best Regards,
  Leon Lu
  

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  • Proposed as answer by Leon-LuMicrosoft contingent staff Wednesday, February 21, 2018 6:25 AM

  Wednesday, February 21, 2018 6:24 AM
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  We have an E5 trial license.

  Wednesday, February 21, 2018 12:11 PM
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  Hi,

  When you use "Call me at" the call comes from the user's Skype for Business account.

  So you need a Phone System license, you have this already as it's included in E5.

  On top of that, you need a Calling Plan (Domestic or Domestic & International).  The call cost will be included in the Calling Plan, assuming it's to a mobile or national number.

  Hope this helps,

  Steve

  • Proposed as answer by Leon-LuMicrosoft contingent staff Thursday, February 22, 2018 11:52 AM
  • Marked as answer by Blue_man2 Thursday, February 22, 2018 9:52 PM

  Wednesday, February 21, 2018 8:16 PM