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iphone call is getting dropped RRS feed

  • Question

  • Issue

    User AAA <AAA@test.com>called user BBB <BBB@test.com>

    When user BBB <BBB@test.com>answered the call, it dropped.

    SFB IOS LOG

    2018-01-15 17:58:45.195 000000016df5f000 INFO TRANSPORT TransportUtilityFunctions.cpp:678 <SentRequest>
    Scheme: https
    Post To: sfbweb2-ext.test.com
    Path: /ucwa/v1/applications/213535332639/events
    Query Str: ?ack=58&low=15&medium=15&timeout=900&priority=1516038485
    CALL-ID: Request Id: 0x116305ff0
    HttpHeader:Accept multipart/related;type="application/vnd.microsoft.com.ucwa+xml",application/vnd.microsoft.com.ucwa+xml;q=0.6
    HttpHeader:Accept-Encoding gzip
    HttpHeader:Content-Type multipart/related;type="application/vnd.microsoft.com.ucwa+xml"
    HttpHeader:X-MS-Namespace internal
    HttpHeader:X-MS-WebTicket XXXXXXX
    </SentRequest>

    2018-01-15 17:58:46.366 000000016df5f000 INFO TRANSPORT TransportUtilityFunctions.cpp:1074 <ReceivedResponse>
    CALL-ID: Request Id: 0x116305ff0
    HttpHeader:Cache-Control no-cache
    HttpHeader:client-request-id 5d0110ac-672a-40f6-9921-230569fe40e3, 7492092a-f7cc-4608-8312-4a925588aa35
    HttpHeader:Content-Encoding gzip
    HttpHeader:Content-Type multipart/related; type="application/vnd.microsoft.com.ucwa+xml"; charset=utf-8; boundary=8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4
    HttpHeader:Date Mon, 15 Jan 2018 17:58:45 GMT
    HttpHeader:StatusCode 200
    HttpHeader:Strict-Transport-Security max-age=31536000; includeSubDomains
    HttpHeader:Transfer-Encoding Identity
    HttpHeader:Vary Accept-Encoding
    HttpHeader:Via 1.1 TARSFBFE01P.test.regn.com RtcExt
    HttpHeader:X-MS-Correlation-Id 2147493935, 2147500867
    HttpHeader:X-Ms-Namespace internal
    HttpHeader:X-MS-Server-Fqdn TARSFBFE03P.test.regn.com

    --8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4Content-Type: application/vnd.microsoft.com.ucwa+xml; charset=utf-8

    <?version="1.0" encoding="utf-8"?>
    <events href="/ucwa/v1/applications/213535332639/events?ack=58" xmlns="http://schemas.microsoft.com/rtc/2012/03/ucwa">
    <link rel="next" href="/ucwa/v1/applications/213535332639/events?ack=59"/>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <started rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/1">
    <resource rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/1">
    <link rel="mediaProvisionalAnswer" href="cid:dcd63436-56d9-4356-9731-52f5b6f45541"/>
    <link rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06"/>
    <link rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/bc933a86b1c044379b780bece7622352"/>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=bc933a86b1c044379b780bece7622352
    </property>
    </resource>
    </started>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <added rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/bc933a86b1c044379b780bece7622352">
    <resource rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/bc933a86b1c044379b780bece7622352">
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882"/>
    <property name="state">Established
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=bc933a86b1c044379b780bece7622352
    </property>
    </resource>
    </added>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <started rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/2">
    <resource rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/2">
    <link rel="mediaProvisionalAnswer" href="cid:46069440-9d6b-4538-b37e-5bba64856113"/>
    <link rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06"/>
    <link rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/841b361f86b948a6afc695858f7ddd5c"/>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=841b361f86b948a6afc695858f7ddd5c
    </property>
    </resource>
    </started>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <added rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/841b361f86b948a6afc695858f7ddd5c">
    <resource rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/841b361f86b948a6afc695858f7ddd5c">
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882"/>
    <property name="state">Established
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=841b361f86b948a6afc695858f7ddd5c
    </property>
    </resource>
    </added>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <started rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/3">
    <resource rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/3">
    <link rel="mediaProvisionalAnswer" href="cid:8c7d68bb-ecc6-4636-8b89-026788523127"/>
    <link rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06"/>
    <link rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/dad4a11b5d4a40a5b978f6c7d22b33d0"/>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=dad4a11b5d4a40a5b978f6c7d22b33d0
    </property>
    </resource>
    </started>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <added rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/dad4a11b5d4a40a5b978f6c7d22b33d0">
    <resource rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/dad4a11b5d4a40a5b978f6c7d22b33d0">
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882"/>
    <property name="state">Established
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">BBB@test.com; tag=dad4a11b5d4a40a5b978f6c7d22b33d0
    </property>
    </resource>
    </added>
    </sender>
    </events>
    --8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4
    Content-Type: application/sdp; charset=utf-8
    Content-ID: dcd63436-56d9-4356-9731-52f5b6f45541
    Unexpected line: v=0
    Unexpected line: o=- 1516039127 1516039127 IN IP4 10.12.104.213
    Unexpected line: s=Polycom IP Phone
    Unexpected line: c=IN IP4 10.12.104.213
    Unexpected line: t=0 0
    Unexpected line: a=sendrecv
    Unexpected line: m=audio 50020 RTP/SAVP 9 101
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:Q/eNUy8/9qC6CdZ8utHS4osT0bTB878Viz1XKpka|2^31|1:1
    a=rtpmap:9 G722/8000
    a=rtpmap:101 telephone-event/8000
    Unexpected line: a=sendrecv
    a=ice-pwd:Lb5k+t1KkAMJ+mNCamYrfDT/
    a=ice-ufrag:YIv2
    a=rtcp:50021
    a=candidate:1 1 UDP 2130706431 10.12.104.213 50020 typ host
    a=candidate:1 2 UDP 2130706430 10.12.104.213 50021 typ host
    a=candidate:2 1 TCP-PASS 6619135 72.43.219.180 55977 typ relay raddr 10.12.104.213 rport 55872
    a=candidate:2 2 TCP-PASS 6619134 72.43.219.180 55977 typ relay raddr 10.12.104.213 rport 55872
    a=candidate:3 1 UDP 16777215 72.43.219.180 59472 typ relay raddr 10.12.104.213 rport 50220
    a=candidate:3 2 UDP 16777214 72.43.219.180 55087 typ relay raddr 10.12.104.213 rport 50221
    a=candidate:4 1 TCP-ACT 7012351 72.43.219.180 55977 typ relay raddr 10.12.104.213 rport 55872
    a=candidate:4 2 TCP-ACT 7012350 72.43.219.180 55977 typ relay raddr 10.12.104.213 rport 55872
    a=candidate:5 1 TCP-ACT 1684733951 10.12.104.213 55872 typ srflx raddr 10.12.104.213 rport 55872
    a=candidate:5 2 TCP-ACT 1684733950 10.12.104.213 55872 typ srflx raddr 10.12.104.213 rport 55872
    Unexpected line: m=video 0 RTP/SAVP 34

    --8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4
    Content-Type: application/sdp; charset=utf-8
    Content-ID: 46069440-9d6b-4538-b37e-5bba64856113
    Unexpected line: v=0
    Unexpected line: o=- 0 0 IN IP4 10.12.48.62
    Unexpected line: s=session
    Unexpected line: c=IN IP4 10.12.48.62
    b=CT:99980
    Unexpected line: t=0 0
    a=x-mediabw:main-video send=12000;recv=12000
    a=x-devicecaps:audio:send,recv;video:send,recv
    Unexpected line: m=audio 50023 RTP/SAVP 117 104 9 111 0 8 103 97 13 118 119 101
    a=x-ssrc-range:2819628036-2819628036
    a=rtcp-fb:* x-message app send:dsh recv:dsh
    Unexpected line: a=rtcp-rsize
    a=label:main-audio
    a=x-source:main-audio
    a=ice-ufrag:5+NZ
    a=ice-pwd:dsiWJeIx/yJN8KqEnbLRc0AN
    a=candidate:1 1 UDP 2130706431 10.12.48.62 50023 typ host
    a=candidate:2 1 TCP-PASS 174456319 72.43.219.181 52846 typ relay raddr 10.12.48.62 rport 50033
    a=candidate:3 1 UDP 184548351 72.43.219.181 51366 typ relay raddr 10.12.48.62 rport 50035
    a=candidate:4 1 TCP-ACT 174848511 72.43.219.181 52846 typ relay raddr 10.12.48.62 rport 50033
    a=candidate:5 1 TCP-ACT 1684797439 10.12.48.62 50033 typ srflx raddr 10.12.48.62 rport 50033
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:JLzeJNRWFZwEa7MYi8MyFQH4A+WXHLat5KEcJzoy|2^31|1:1
    a=maxptime:200
    a=rtpmap:117 G722/8000/2
    a=rtpmap:104 SILK/16000
    a=fmtp:104 useinbandfec=1; usedtx=0
    a=rtpmap:9 G722/8000
    a=rtpmap:111 SIREN/16000
    a=fmtp:111 bitrate=16000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:103 SILK/8000
    a=fmtp:103 useinbandfec=1; usedtx=0
    a=rtpmap:97 RED/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:118 CN/16000
    a=rtpmap:119 CN/24000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Unexpected line: a=rtcp-mux
    a=ptime:20
    a=extmap:1 http:\\www.webrtc.org\experiments\rtp-hdrext\abs-send-time
    a=extmap:3 http:\\skype.com\experiments\rtp-hdrext\fast_bandwidth_feedback
    a=x-bwealgorithm:bwc packetpair
    Unexpected line: m=video 0 RTP/SAVP 34

    --8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4
    Content-Type: application/sdp; charset=utf-8
    Content-ID: 8c7d68bb-ecc6-4636-8b89-026788523127
    Unexpected line: v=0
    Unexpected line: o=- 0 0 IN IP4 72.43.219.181
    Unexpected line: s=session
    Unexpected line: c=IN IP4 72.43.219.181
    b=CT:99980
    Unexpected line: t=0 0
    Unexpected line: m=audio 52707 RTP/SAVP 9 111 0 8 97 13 118 101
    a=ice-ufrag:Loj6
    a=ice-pwd:auUNLgtZ2EdQDbB1gBTfrSGW
    a=candidate:1 1 UDP 2130706431 172.20.25.28 50038 typ host 
    a=candidate:1 2 UDP 2130705918 172.20.25.28 50039 typ host 
    a=candidate:2 1 UDP 2130705919 192.168.1.243 50036 typ host 
    a=candidate:2 2 UDP 2130705406 192.168.1.243 50037 typ host 
    a=candidate:3 1 TCP-PASS 6556159 72.43.219.181 57175 typ relay raddr 172.20.25.28 rport 50035 
    a=candidate:3 2 TCP-PASS 6556158 72.43.219.181 57175 typ relay raddr 172.20.25.28 rport 50035 
    a=candidate:4 1 UDP 16648703 72.43.219.181 52707 typ relay raddr 172.20.25.28 rport 50020 
    a=candidate:4 2 UDP 16648702 72.43.219.181 55502 typ relay raddr 172.20.25.28 rport 50021 
    a=candidate:5 1 TCP-ACT 7076351 72.43.219.181 57175 typ relay raddr 172.20.25.28 rport 50035 
    a=candidate:5 2 TCP-ACT 7075838 72.43.219.181 57175 typ relay raddr 172.20.25.28 rport 50035 
    a=candidate:6 1 TCP-ACT 1684797439 172.20.25.28 50035 typ srflx raddr 172.20.25.28 rport 50035 
    a=candidate:6 2 TCP-ACT 1684796926 172.20.25.28 50035 typ srflx raddr 172.20.25.28 rport 50035 
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:HNQGQ/VXYOwT5hdJOX0HBi43rrU2oFUqly+iTdNc|2^31|1:1
    a=maxptime:200
    a=rtcp:55502
    a=rtpmap:9 G722/8000
    a=rtpmap:111 SIREN/16000
    a=fmtp:111 bitrate=16000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:97 RED/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:118 CN/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    Unexpected line: m=video 0 RTP/SAVP 34

    --8dbc3ed6-b273-4c95-adbd-bb4be3c7f5a4--
    </ReceivedResponse>


    2018-01-15 17:58:50.618 000000016df5f000 INFO TRANSPORT TransportUtilityFunctions.cpp:678 <SentRequest>
    Scheme: https
    Post To: sfbweb2-ext.test.com
    Path: /ucwa/v1/applications/213535332639/events
    Query Str: ?ack=60&low=15&medium=15&timeout=900&priority=1516038487
    CALL-ID: Request Id: 0x116305ff0
    HttpHeader:Accept multipart/related;type="application/vnd.microsoft.com.ucwa+xml",application/vnd.microsoft.com.ucwa+xml;q=0.6
    HttpHeader:Accept-Encoding gzip
    HttpHeader:Content-Type multipart/related;type="application/vnd.microsoft.com.ucwa+xml"
    HttpHeader:X-MS-Namespace internal
    HttpHeader:X-MS-WebTicket XXXXXXX

    </SentRequest>

    2018-01-15 17:58:55.593 000000016df5f000 INFO TRANSPORT TransportUtilityFunctions.cpp:1074 <ReceivedResponse>
    CALL-ID: Request Id: 0x116305ff0
    HttpHeader:Cache-Control no-cache
    HttpHeader:client-request-id da284262-3574-480d-8733-5c8a21c59044, eb4b0422-e64e-499a-982e-dc76459da4d7
    HttpHeader:Content-Encoding gzip
    HttpHeader:Content-Type multipart/related; type="application/vnd.microsoft.com.ucwa+xml"; charset=utf-8; boundary=5eaba672-a917-4fd6-8ac5-57d939bde811
    HttpHeader:Date Mon, 15 Jan 2018 17:58:55 GMT
    HttpHeader:StatusCode 200
    HttpHeader:Strict-Transport-Security max-age=31536000; includeSubDomains
    HttpHeader:Transfer-Encoding Identity
    HttpHeader:Vary Accept-Encoding
    HttpHeader:Via 1.1 TARSFBFE01P.test.regn.com RtcExt
    HttpHeader:X-MS-Correlation-Id 2147493937, 2147500869
    HttpHeader:X-Ms-Namespace internal
    HttpHeader:X-MS-Server-Fqdn TARSFBFE03P.test.regn.com

    --5eaba672-a917-4fd6-8ac5-57d939bde811Content-Type: application/vnd.microsoft.com.ucwa+xml; charset=utf-8

    <?version="1.0" encoding="utf-8"?>
    <events href="/ucwa/v1/applications/213535332639/events?ack=60" xmlns="http://schemas.microsoft.com/rtc/2012/03/ucwa">
    <link rel="next" href="/ucwa/v1/applications/213535332639/events?ack=61"/>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <updated rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <resource rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <link rel="from" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/participants/AAA@test.com" title="AAA"/>
    <link rel="to" href="/ucwa/v1/applications/213535332639/people/BBB@test.com"/>
    <link rel="cancel" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo/terminate"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882"/>
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo"/>
    <link rel="derivedConversation" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649"/>
    <link rel="derivedAudioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/audioVideo"/>
    <link rel="reportMediaDiagnostics" href="/ucwa/v1/applications/213535332639/communication/callMediaDiagnostics?context=eyJDYWxsSWQiOiI1YzRiZDY5NS04ZTY1LTQ2MTctOTExZi0xNDFjOTRmZmY0MTYiLCJGcm9tVXJpIjoic2lwOm1hdHRoZXcuaHVtcGhyZXlzQHJlZ2VuZXJvbi5jb20iLCJUb1VyaSI6InNpcDptaWNoYWVsLmh1bXBocmV5QHJlZ2VuZXJvbi5jb20iLCJGcm9tVGFnIjpudWxsLCJUb1RhZyI6bnVsbCwiTWVkaWFUeXBlIjoyfQ%253d%253d"/>
    <property name="direction">Outgoing
    </property>
    <property name="importance">Normal
    </property>
    <property name="threadId">AdOOKSSySV/JoVFGTaGA5QhEpD8oSQAAAHWg
    </property>
    <property name="state">Alerting
    </property>
    <property name="operationId">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    </resource>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>DerivedConversation
    </subcode>
    <message/>
    <debugInfo/>
    <parameters/>
    </reason>
    </updated>
    <added rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649">
    <resource rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649">
    <link rel="applicationSharing" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/applicationSharing"/>
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/audioVideo"/>
    <link rel="dataCollaboration" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/dataCollaboration"/>
    <link rel="messaging" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/messaging"/>
    <link rel="phoneAudio" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/phoneAudio"/>
    <property name="state">Connecting
    </property>
    <property name="threadId">AdOOKSSySV/JoVFGTaGA5QhEpD8oSQAAAHWgAABXBvA=
    </property>
    <property name="subject">WHit
    </property>
    <propertyList name="activeModalities">
    <item>Audio
    </item>
    </propertyList>
    <property name="importance">Normal
    </property>
    <property name="recording">False
    </property>
    </resource>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>DerivedConversation
    </subcode>
    <message/>
    <debugInfo/>
    <parameters/>
    </reason>
    </added>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <completed rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/4">
    <status>Success
    </status>
    <resource rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/4">
    <link rel="mediaAnswer" href="cid:df55bf7d-8283-4256-ab81-598aabe502f6"/>
    <link rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06"/>
    <link rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/b9ec5224ca91433897d93c61b11b26c9"/>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">RENSFBME02P.test.regn.com@test.com; tag=b9ec5224ca91433897d93c61b11b26c9
    </property>
    </resource>
    </completed>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <updated rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/b9ec5224ca91433897d93c61b11b26c9">
    <resource rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/b9ec5224ca91433897d93c61b11b26c9">
    <link rel="renegotiations" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/b9ec5224ca91433897d93c61b11b26c9/renegotiations"/>
    <link rel="publishCallQualityFeedback" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/b9ec5224ca91433897d93c61b11b26c9/callQualityFeedback"/>
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/audioVideo"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649"/>
    <property name="state">Established
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="remoteEndpoint">RENSFBME02P.test.regn.com@test.com; tag=b9ec5224ca91433897d93c61b11b26c9
    </property>
    </resource>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>DerivedConversation
    </subcode>
    <message/>
    <debugInfo/>
    <parameters/>
    </reason>
    </updated>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <completed rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/2">
    <status>Failure
    </status>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>ConnectedElsewhere
    </subcode>
    <message>You have been disconnected because you have joined from another client.
    </message>
    <debugInfo/>
    <parameters/>
    </reason>
    </completed>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <deleted rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/841b361f86b948a6afc695858f7ddd5c"/>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <completed rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/1">
    <status>Failure
    </status>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>ConnectedElsewhere
    </subcode>
    <message>You have been disconnected because you have joined from another client.
    </message>
    <debugInfo/>
    <parameters/>
    </reason>
    </completed>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <deleted rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/bc933a86b1c044379b780bece7622352"/>
    </sender>
    <sender rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <completed rel="audioVideoNegotiation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06/negotiations/3">
    <status>Failure
    </status>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>ConnectedElsewhere
    </subcode>
    <message>You have been disconnected because you have joined from another client.
    </message>
    <debugInfo/>
    <parameters/>
    </reason>
    </completed>
    </sender>
    <sender rel="communication" href="/ucwa/v1/applications/213535332639/communication">
    <deleted rel="audioVideoSession" href="/ucwa/v1/applications/213535332639/communication/audioVideoSessions/dad4a11b5d4a40a5b978f6c7d22b33d0"/>
    <completed rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <status>Success
    </status>
    <resource rel="audioVideoInvitation" href="/ucwa/v1/applications/213535332639/communication/audioVideoInvitations/35ba62dfe58b45dbb1f631ddebdbed06">
    <link rel="from" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/participants/AAA@test.com" title="AAA"/>
    <link rel="to" href="/ucwa/v1/applications/213535332639/people/BBB@test.com"/>
    <link rel="conversation" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882"/>
    <link rel="audioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/7fc6066a-c451-4138-b0f9-cd1931ff4882/audioVideo"/>
    <link rel="derivedConversation" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649"/>
    <link rel="derivedAudioVideo" href="/ucwa/v1/applications/213535332639/communication/conversations/a6672c75-da6b-49c6-bdb6-c0f5ca0d8649/audioVideo"/>
    <link rel="reportMediaDiagnostics" href="/ucwa/v1/applications/213535332639/communication/callMediaDiagnostics?context=eyJDYWxsSWQiOiI1YzRiZDY5NS04ZTY1LTQ2MTctOTExZi0xNDFjOTRmZmY0MTYiLCJGcm9tVXJpIjoic2lwOm1hdHRoZXcuaHVtcGhyZXlzQHJlZ2VuZXJvbi5jb20iLCJUb1VyaSI6InNpcDptaWNoYWVsLmh1bXBocmV5QHJlZ2VuZXJvbi5jb20iLCJGcm9tVGFnIjpudWxsLCJUb1RhZyI6bnVsbCwiTWVkaWFUeXBlIjoyfQ%253d%253d"/>
    <property name="direction">Outgoing
    </property>
    <property name="importance">Normal
    </property>
    <property name="threadId">AdOOKSSySV/JoVFGTaGA5QhEpD8oSQAAAHWg
    </property>
    <property name="state">Connected
    </property>
    <property name="operationId">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    <property name="sessionContext">7e485635-3026-49a8-a16c-6786aa5f8b4a
    </property>
    </resource>
    <reason xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <code>Informational
    </code>
    <subcode>Redirected
    </subcode>
    <message>The call was redirected to another participant.
    </message>
    <debugInfo/>
    <parameters/>
    </reason>
    </completed>
    </sender>
    </events>
    --5eaba672-a917-4fd6-8ac5-57d939bde811
    Content-Type: application/sdp; charset=utf-8
    Content-ID: df55bf7d-8283-4256-ab81-598aabe502f6
    Unexpected line: v=0
    Unexpected line: o=- 1223 0 IN IP4 10.20.18.55
    Unexpected line: s=session
    Unexpected line: c=IN IP4 10.20.225.55
    b=CT:2000000
    Unexpected line: t=0 0
    Unexpected line: m=audio 57136 RTP/SAVP 0 8 13 118 97 101
    Unexpected line: c=IN IP4 10.20.225.55
    Unexpected line: a=rtcp-rsize
    a=rtcp-fb:* x-message app send:dsh recv:dsh
    a=rtcp:57137
    a=ice-ufrag:HlMR
    a=ice-pwd:F9GNlRfT4UaMOKa0ivLn64MU
    a=candidate:1 1 UDP 2130706431 10.20.225.55 57136 typ host
    a=candidate:1 2 UDP 2130705918 10.20.225.55 57137 typ host
    a=candidate:2 1 UDP 2130705919 10.20.18.55 57128 typ host
    a=candidate:2 2 UDP 2130705406 10.20.18.55 57129 typ host
    a=candidate:3 1 tcp-pass 174455807 72.43.219.180 57261 typ relay raddr 10.20.225.55 rport 51195
    a=candidate:3 2 tcp-pass 174455294 72.43.219.180 57261 typ relay raddr 10.20.225.55 rport 51195
    a=candidate:4 1 UDP 184547839 72.43.219.180 54836 typ relay raddr 10.20.225.55 rport 49558
    a=candidate:4 2 UDP 184547326 72.43.219.180 59080 typ relay raddr 10.20.225.55 rport 49559
    a=candidate:5 1 tcp-act 174847999 72.43.219.180 57261 typ relay raddr 10.20.225.55 rport 51195
    a=candidate:5 2 tcp-act 174847486 72.43.219.180 57261 typ relay raddr 10.20.225.55 rport 51195
    a=candidate:6 1 tcp-act 1684796927 10.20.225.55 51195 typ srflx raddr 10.20.225.55 rport 51195
    a=candidate:6 2 tcp-act 1684796414 10.20.225.55 51195 typ srflx raddr 10.20.225.55 rport 51195
    a=label:main-audio
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:gr/piHfJ3gKQOmpSTjrmblOLyx5oxIjsJa7RArUZ|2^31|1:1
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:118 CN/16000
    a=rtpmap:97 RED/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16,36
    Unexpected line: m=video 0 RTP/SAVP 34

    --5eaba672-a917-4fd6-8ac5-57d939bde811--
    </ReceivedResponse>

    2018-01-15 17:54:01.305 000000016df5f000 WARNING TRANSPORT CCredentialManager.cpp:291 
    CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!


    Wednesday, January 17, 2018 6:24 PM

Answers

  • Hi Arunkumar1976,

    Where are you get  the log?from mac or iphone?Your title is MAC call ,but you give the SFB IOS LOG. If I understand correctly, AAA use client in the MAC make a call to BBB use SFB app on the iphone. BBB drop the call,am I right?

    Based on your log, I noticed that “<message>You have been disconnected because you have joined from another client.”, you can only sign in one account per computer or per mobile devices.


    Regards,

    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, January 18, 2018 8:24 AM

All replies

  • Hi Arunkumar1976,

    Where are you get  the log?from mac or iphone?Your title is MAC call ,but you give the SFB IOS LOG. If I understand correctly, AAA use client in the MAC make a call to BBB use SFB app on the iphone. BBB drop the call,am I right?

    Based on your log, I noticed that “<message>You have been disconnected because you have joined from another client.”, you can only sign in one account per computer or per mobile devices.


    Regards,

    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, January 18, 2018 8:24 AM
  • Are there any update for this issue, if the reply is helpful to you, please try to mark it as an answer, it will help others who has similar issue.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Wednesday, January 24, 2018 9:43 AM