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Error reading file on ReFS disk in Windows Server 2019 - 0x80070570: The file directory is corrupted and unreadable RRS feed

  • Question

  • Hi! I have problem reading file on ReFS disk in Windows Server 2019.

    We have server with RAID 1+0, one logical drive of which is formatted with ReFS for Hyper-V machines (VMS and vhdx disks).

    Some time ago we discovered that one vhdx disk file cannot be accessed in file system.  We see this file in file system, but cannot open it, but we can move it to any other directory. We cannot mount it, cannot copy it and so on. Every operation gives out an error:
    "0x80070570: The file directory is corrupted and unreadable".

    Because of ReFS, we cannot use chkdsk.to fix it.

    Also we have used sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth. Everything is ok now!

    In RAID there was one disk that had health notification to be better replaced, but RAID was healthy. But we replaced it with new disk.

    Also we use deduplication service on this logical disk.

    Urgent help is badly needed:
    1. How can we fix that vhdx file reading error?
    2. How and with what programs can we retreive maximum data from that vhdx file?

    Big thanks in advance!

    • Edited by Bert765 Saturday, January 11, 2020 4:10 PM Additional info
    Saturday, January 11, 2020 2:43 PM

All replies

  • Might want to try;

    Results of Get-FileIntegrity -FileName 'problem_file'

    Enabled: False
    Enforced: True

    How can this help?

    Saturday, January 11, 2020 3:22 PM
  • The same result.
    Saturday, January 11, 2020 3:33 PM
  • There is no backup. The problem is that the file could not be even copied. And this vhdx disk file now is excluded from previous VM configuration.

    Something wrong with file system...

    Saturday, January 11, 2020 3:50 PM
  • This will be very long thing.

    Are there any software to check and fix ReFS partition disks?

    Saturday, January 11, 2020 4:06 PM
  • Also we use deduplication service on this logical disk.
    Saturday, January 11, 2020 4:09 PM
  • Hi,

    >>Are there any software to check and fix ReFS partition disks?

    From our forum support level, we don't support repair disk and data recovery, please open a ticket to MS premier team:

    https://support.microsoft.com/en-us/gp/contactus81?Audience=Commercial&wa=wsignin1.0

    Thanks for your understanding!

    Best Regards,

    Daniel


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    Wednesday, January 15, 2020 8:32 AM