Infected laptop running Windows Vista - please help!! RRS feed

  • Question

  • We bought a laptop preloaded with Vista (we were not given a Vista OS CD with it ) but didn't do a image backup. We also purchased a copy of Norton Antivirus. The anti-virus license expired about a month ago and we never got around to renewing it. I've now downloaded AVG anti-virus freeware but find that the laptop is extremely slow and is literally crawling.

    1. Seeking pointers on how to clean the laptop or have the OS reinstalled ( i can backup the data myself) without incurring cost on additional Vista or Anti-virus license.

    2. Also looking for good anti-virus (freeware) recommendations? as we have 4 laptops at home (purely for home use by all the members of the family) and it is becoming extremely expensive to buy multilple licenses of anti-virus every year.

    Wednesday, August 11, 2010 4:17 AM


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