unresponsive media player for dvds RRS feed

  • Question

  • My WMP will not function at all for DVDs.  I get the "not responding" message.  I end the program & send an error message.  I am the second owner of this laptop & don't know the previous history of functionality.  It would play videos when I first tried it, but would freeze & had many other issues.  I can listen to radio through the player just fine.  Now it does not function at all for DVDs.  A friend installed Cyberlink Power DVD as he thought there was a driver issue, & that's when it ceased to function totally.  I can't even play a CD. I did your safety scan & all was fine.  Otherwise my machine is just fine.  Cyberlink & WMP won't play videos.  HELP!  I'm not computer savvy.  Thank you.
    Saturday, December 24, 2011 5:06 AM