Authenticator on Android phone RRS feed

  • Question

  • I have two accounts set up in authenticator.

    One is my microsoft account.

    When I try to authenticate my microsoft windows account on the laptop I see two digits - say 48 - and I am invited to authenticate by selecting that on the phone in the authenticator app.

    The app displays three choices and sure enough one of them is 48.

    I press it.  And select approve.  And the instructions says "tap teh correct number to sign in and then enter your screen lock on the next screen..but the next screen never appears, I am back staring at my Accounts screen in authenticator.  Eventually the Authenticator on the laptop times out.


    Wednesday, October 17, 2018 9:15 AM