locked
store bought windows 10 activation after new hard drive replacement RRS feed

  • Question

  • I purchased windows 10 at best buy ( $128 ) . I installed it into my pc ( clean install ) , just one day after installing windows 10 my Hard Drive locked up ( not windows fault , just an old Hard Drive ) I purchased a new Hard Drive and installed it into my pc and reinstalled windows 10 but now my product key does not work . . . . how do I resolve this problem ?
    Monday, April 4, 2016 4:36 AM

Answers

  • Hi  Michael D Carpenter Sr,

    Considering you have made hardware changes, we could try a phone activation.
    Open an administrator command line and run "slui 4".

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, April 5, 2016 6:04 AM

All replies

  • Hello

    You can contact Customer Support after you've made a hardware change to regain entitlement


    Regards, Regin Ravi

    Monday, April 4, 2016 6:21 AM
  • Hi  Michael D Carpenter Sr,

    Considering you have made hardware changes, we could try a phone activation.
    Open an administrator command line and run "slui 4".

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, April 5, 2016 6:04 AM