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Best troubleshooting for front end server RRS feed

  • Question

  • Hi to all

    i would like to know what will the best troubleshoot steps when a front end service just keep I’m starting state and never get running state. It is a Skype for business server 2019

    please any advice would be appreciated 


    Warm regards MeVs

    Thursday, March 19, 2020 3:31 AM

Answers

All replies

  • Hi MeVs,

    For different problems, we will have different troubleshooting steps. It’s hard to say which is the best troubleshooting for Skype for Business front-end server.

    If the front-end service can’t start, you can do the following troubleshooting steps.

    1. Check for the Event logs for more details.

    2. Check the certificates for Skype for Business server.

    3. Check the CU version on different servers.

    4. Quorum loss recovery.

    5. Check the connectivity with back-end database.

    For more details, please refer to this article: https://social.technet.microsoft.com/Forums/lync/en-US/d1df7ea9-56d4-496b-a35f-75d0e2096d31/troubleshooting-skype-for-business-server-frontend-service-cannot-start.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, March 19, 2020 7:10 AM
  • Thank You Sharon

    Warm regards MeVs

    Sunday, March 22, 2020 1:53 AM
  • Hi MeVs,

    Do you have any further issue on this topic?

    Meanwhile, if there is no issue, please remember to mark helpful reply as answer to close the thread. Your action would be helpful to other users who encounter the same issue and read this thread.

    Thanks for your understanding.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, March 23, 2020 4:41 AM