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Office 2013 on RDS, icon appears and dissapears RRS feed

  • Question

  • Hello.

    We have multiforest enviroment. Forest A ( there are accounts ) and forest B where are APPV mgmt and RDS servers. Users from Forest A login to RDS servers in forest B with no problem. We have domain group (say FS USERS) in forest B that includes users account from forest  A and we publish MS Office for this group.

    Every other application published for domain group "FS USERS" work, but MS Office 2013 not. When logging, Office icons for 8seconds appears and after that disappears ( i think when office intergration task run ).

    When i publish office for group in domain B and accounts that comes from domain B, office works.

    Can anyone recommend what to do, what check?

    I enable debug logging but nothing special found.

    Thanks, Jan

    Monday, February 9, 2015 10:53 AM

All replies

  • Are you publishing Office 2013 globally?  Unfortunately all the App-V Office 2013 packages are only supported publishing globally.  Is the publishing rolling back due to a failed script?  If so you should be able to find it in the normal logs, not the debugging logs.
    Monday, February 9, 2015 2:11 PM
  • Yes I know Office 2013 is supported publish globaly, but when we try it, we ended with this:

    https://social.technet.microsoft.com/Forums/en-US/22dda7d8-da89-42bf-abfe-86902bf3da2e/login-issues-with-appv?forum=mdopappv

    The case was MS Office2013, where virtual process Explorer.exe start before non-virtual process explorer.exe, therefor we decided to publish per user, because appv client search for office published after explorer.exe inicialization. One again, office works for domain users ,no for trusted users.

    Jan

    Monday, February 9, 2015 4:29 PM
  • I have not used user publishing in a different Forest..are you using App-V 5.0 SP3? I know there were some updates for Office, are you using the latest Office Deployment Toolkit?

    If so, I'd be leaning towards Microsoft support. It seems like behavior that's unique to your environment and in particular to Office. It may currently be an unsupported scenario..


    PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog: rorymon.com Twitter: @Rorymon

    Monday, February 9, 2015 4:54 PM
  • I ask about the user vs global targeting because MS (for us anyway) basically would not help with anything other then the fully supported ODT Office model...so no user publishing, only 1 ODT package per machine (no Office and then optionally Project), etc.

    I read the thread you posted but it didn't really say much.  Are you using runvirtual and explorer.exe?

    Monday, February 9, 2015 7:57 PM
  • Hello.Yes, jump to fully supported model.

    I write before, we try it, 1 ODT per machine like we are using for any other packages.
    We end with error :

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual Shell' could not be initialized. {error: 0xC701525-0x54F}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Registry Staging' could not be initialized. {error: 0x78A00A0A-0xA0005}

    The main and annoying  effect is when user logon, there popup dialog:

    Runtime Error!
    Program: c:\windows\explorer.exe
    R6030
    - CRT not initialized

    I must run explorer.exe from task manager manualy ( CTRL+ALT+END) and after that office appears

    • There is empty RUNVIRTUAL entry in registry.
    • We have latest APPv subsystem. Appv-SP3, resp. 5.0.10107.0
    • Server is on clean install, W2008R2Ent
    • It doesn't matter if user is form forest or local domain, have redirected %APPDATA% or not.
    • Office Deployment Toolkit 15.0.4623.1001

    Jan

    _________________________________________________________________________________

    CONFIGURATION

    Id                        : 1
    SetByGroupPolicy          : False
    Name                      : APPV
    URL                       : http://cenzored:8001
    GlobalRefreshEnabled      : True
    GlobalRefreshOnLogon      : True
    GlobalRefreshInterval     : 0
    GlobalRefreshIntervalUnit : Day
    UserRefreshEnabled        : True
    UserRefreshOnLogon        : True
    UserRefreshInterval       : 0
    UserRefreshIntervalUnit   : Day

    Name             : PackageInstallationRoot
    Value            : %programdata%\App-V
    SetByGroupPolicy : False

    Name             : PackageSourceRoot
    Value            :
    SetByGroupPolicy : False

    Name             : LocationProvider
    Value            :
    SetByGroupPolicy : False

    Name             : AutoLoad
    Value            : 1
    SetByGroupPolicy : False

    Name             : EnablePackageScripts
    Value            : 1
    SetByGroupPolicy : True

    Name             : ReestablishmentInterval
    Value            : 5
    SetByGroupPolicy : False

    Name             : ReestablishmentRetries
    Value            : 3
    SetByGroupPolicy : False

    Name             : CertFilterForClientSsl
    Value            : LOCAL_MACHINE\MY\1.3.6.1.5.5.7.3.2
    SetByGroupPolicy : False

    Name             : SupportBranchCache
    Value            : 0
    SetByGroupPolicy : False

    Name             : VerifyCertificateRevocationList
    Value            : 1
    SetByGroupPolicy : False

    Name             : SharedContentStoreMode
    Value            : 0
    SetByGroupPolicy : False

    Name             : MigrationMode
    Value            : 0
    SetByGroupPolicy : False

    Name             : RoamingFileExclusions
    Value            :
    SetByGroupPolicy : False

    Name             : RoamingRegistryExclusions
    Value            : SOFTWARE\CLASSES
    SetByGroupPolicy : False

    Name             : AllowHighCostLaunch
    Value            : 0
    SetByGroupPolicy : False

    Name             : RequirePublishAsAdmin
    Value            : 0
    SetByGroupPolicy : False

    Name             : IntegrationRootUser
    Value            : %LOCALAPPDATA%\Microsoft\AppV\Client\Integration
    SetByGroupPolicy : False

    Name             : IntegrationRootGlobal
    Value            : %ALLUSERSPROFILE%\Microsoft\AppV\Client\Integration
    SetByGroupPolicy : False

    Name             : VirtualizableExtensions
    Value            : exe,com,bat,cmd,vbs,ps1,cpl,jar,wsf,wsh,msc
    SetByGroupPolicy : False

    Name             : IgnoreLocationProvider
    Value            : 0
    SetByGroupPolicy : False

    Name             : ReportingEnabled
    Value            : 0
    SetByGroupPolicy : False

    Name             : ReportingStartTime
    Value            :
    SetByGroupPolicy : False

    Name             : ReportingRandomDelay
    Value            :
    SetByGroupPolicy : False

    Name             : ReportingInterval
    Value            :
    SetByGroupPolicy : False

    Name             : ReportingServerURL
    Value            :
    SetByGroupPolicy : False

    Name             : ReportingDataCacheLimit
    Value            :
    SetByGroupPolicy : False

    Name             : ReportingDataBlockSize
    Value            :
    SetByGroupPolicy : False

    Name             : ExperienceImprovementOptIn
    Value            : 0
    SetByGroupPolicy : False

    Name             : EnablePublishingRefreshUI
    Value            : 0
    SetByGroupPolicy : False

    Name             : ProcessesUsingVirtualComponents
    Value            : {%SystemRoot%\explorer.exe, %ProgramFiles%\Internet Explorer\iexplore.exe, %ProgramFiles(x86)%\Inter
                       net Explorer\iexplore.exe}
    SetByGroupPolicy : False

    Name             : EnableDynamicVirtualization
    Value            : 1
    SetByGroupPolicy : False

    • Edited by kouky77 Tuesday, February 10, 2015 9:32 AM
    Tuesday, February 10, 2015 8:23 AM
  • If you run the Posh cmd:

    Set-AppVClientConfiguration -EnableDynamicVirtualization 0

    and then reboot. Can you publish it globally and log on?


    Steve Thomas, Senior Consultant, Microsoft

    App-V/MED-V/SCVMM/Server App-V/MDOP/AppCompat

    http://blogs.technet.com/gladiatormsft/
    The App-V Team blog: http://blogs.technet.com/appv/
    The MED-V Team Blog: http://blogs.technet.com/medv
    The SCVMM Team blog: http://blogs.technet.com/scvmm/

    “This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”

    Thursday, February 12, 2015 5:52 AM
  • No change. It's the same.

    Thursday, February 12, 2015 10:17 AM
  • Hello,

    What 3-party applications / tools / agents / other stuff are installed on those boxes?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, February 12, 2015 8:28 PM
  • Hello.

    None.

    Monday, March 9, 2015 9:10 PM
  • Hello,

    You should open a ticket with Microsoft


    Nicke Källén | The Knack| Twitter: @Znackattack

    Monday, March 9, 2015 9:40 PM
  • Did you ever succeed to solve this issue ?

    I am suffering with the same problem.

    Thursday, July 2, 2015 8:57 AM