Microsoft Lifecam Cinema Installation RRS feed

  • Question

  • Microsoft Cinema installation repeatedly gives the error - "you are not connected to the internet or the server is not available"  Even after repeated tries, switching off the firewall or after doing a "clean boot", the set up does not proceed beyond this point.  Can someone help?
    Tuesday, October 29, 2013 8:54 AM


  • Perform Clean Boot


    When you start Windows normally, there are a number of programs that start automatically and run in the background. These programs, which may include system utility programs, interfere with installation of the IntelliPoint software. To avoid this perform Clean Boot.


    1.      Click Start; click Run, type Msconfig, and then click OK.

    2.      In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.

    3.      Click to clear the Process SYSTEM.INI File check box.

    4.      Click to clear the Process WIN.INI File check box.

    5.      Click to clear the Load Startup Items check box.

    6.      Click the Services tab.

    7.      Click to select the Hide All Microsoft Services check box.

    8.      Click Disable All, and then click OK..

    9.      When you are prompted, click Restart to restart the computer.

    10.  Now, try to install the software.

    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, October 29, 2013 10:31 AM