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Windows taking a long time to reach the user logon prompt / desktop? RRS feed

  • Question

  • Hi All,

    I have a Windows 7 laptop which is slow to load into the Desktop. Booting up takes the 'standard' amount of time, and everything progresses normally until the splash screen which has 'Windows 7 Professional' written at the bottom.

    Normally the 'Windows 7 Professional screen' almost instantly brings up the appropriate user account and a password box; however on this particular troubled laptop there is a delay of 30 - 90 seconds before the password entry field is presented.

    I have scanned for viruses (there are none), and installed all available Windows updates, however this has not lead to any improvement.

    To further test the laptop I have created another user account, without a password, and temporarily disabled the original user account. However there is still a substantial delay between the 'W7 Professional' screen and the desktop loading.

    If anybody has any advice on how to overcome this issue it will be greatly appreciated.

    Kind Regards,

    Davo
    Saturday, July 23, 2016 3:06 AM

Answers

  • Perform Clean Boot
     
    Have your computer in clean boot state and play the game. See if this helps you in getting through the server.
     
    Refer this article for detailed information on how to do this.
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
     

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, July 25, 2016 4:33 AM
  • Hi Darts75,

    According to your description, we could try boot into the Clean Boot to avoid the effects of third party software and temporarily turn off the antivirus software.

    https://support.microsoft.com/en-us/kb/929135

    Then we could try use the command “sfc /scannow” to repair the system files.

    http://support.microsoft.com/kb/929833

    If the issue still insists and your system has a system restore point, I suggest that we could try system restore.

    Also we could use the installation disk to repair the system startup. Please refer to the link below.

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If these steps don’t work, I guess that the HDD may be has occurred. I suggest we could check the HDD, backup the important data firstly.

    Hope it will be helpful to you


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, July 25, 2016 9:30 AM

All replies

  • Perform Clean Boot
     
    Have your computer in clean boot state and play the game. See if this helps you in getting through the server.
     
    Refer this article for detailed information on how to do this.
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
     

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, July 25, 2016 4:33 AM
  • Hi Darts75,

    According to your description, we could try boot into the Clean Boot to avoid the effects of third party software and temporarily turn off the antivirus software.

    https://support.microsoft.com/en-us/kb/929135

    Then we could try use the command “sfc /scannow” to repair the system files.

    http://support.microsoft.com/kb/929833

    If the issue still insists and your system has a system restore point, I suggest that we could try system restore.

    Also we could use the installation disk to repair the system startup. Please refer to the link below.

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    If these steps don’t work, I guess that the HDD may be has occurred. I suggest we could check the HDD, backup the important data firstly.

    Hope it will be helpful to you


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, July 25, 2016 9:30 AM