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Cannot Update-Help --- why? RRS feed

  • Question

  • I cannot use Update-Help on my German machine.

    Neither does it download localized (i.e. German) content, nor does it download US English content.

    Why?

    • Edited by BetterToday Saturday, February 24, 2018 7:02 PM
    Saturday, February 24, 2018 7:02 PM

Answers

  • This is not a Microsoft support forum. It is a community forum for user-to-user assistance with scripting and not a break/fix forum.

    You can always post issues in UserVoice or contact MSSupport for help.


    \_(ツ)_/

    • Marked as answer by BetterToday Monday, February 26, 2018 9:15 PM
    Monday, February 26, 2018 8:54 PM

All replies

  • Update-Help -UICulture de -Force

    \_(ツ)_/

    Saturday, February 24, 2018 7:14 PM
  • Nope ... Still the same:

    + Update-Help -UICulture "de" -Force
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : InvalidArgument: (System.Collecti...[System.String]:HashSet`1) [Update-Help], Exception
        + FullyQualifiedErrorId : HelpCultureNotSupported,Microsoft.PowerShell.Commands.UpdateHelpCommand

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : InvalidOperation: (:) [Update-Help], Exception
        + FullyQualifiedErrorId : UnableToConnect,Microsoft.PowerShell.Commands.UpdateHelpCommand

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : ResourceUnavailable: (:) [Update-Help], Exception
        + FullyQualifiedErrorId : UnableToRetrieveHelpInfoXml,Microsoft.PowerShell.Commands.UpdateHelpCommand


    Saturday, February 24, 2018 9:39 PM
  • Go here: C:\Windows\System32\WindowsPowerShell\v1.0

    What folders do you see?


    \_(ツ)_/

    Sunday, February 25, 2018 1:57 AM
  • I can see these:

    de
    de-DE
    en-US
    Examples
    Modules
    Schemas
    SessionConfig
    Modules\AppBackgroundTask
    Modules\AppLocker
    Modules\AppvClient
    Modules\Appx
    Modules\AssignedAccess
    Modules\BitLocker
    Modules\BitsTransfer
    Modules\BranchCache
    Modules\CimCmdlets
    Modules\ConfigCI
    Modules\Defender
    Modules\DeliveryOptimization
    Modules\DirectAccessClientComponents
    Modules\Dism
    Modules\DnsClient
    Modules\EventTracingManagement
    Modules\International
    Modules\iSCSI
    Modules\ISE
    Modules\Kds
    Modules\Microsoft.PowerShell.Archive
    Modules\Microsoft.PowerShell.Diagnostics
    Modules\Microsoft.PowerShell.Host
    Modules\Microsoft.PowerShell.LocalAccounts
    Modules\Microsoft.PowerShell.Management
    Modules\Microsoft.PowerShell.ODataUtils
    Modules\Microsoft.PowerShell.Security
    Modules\Microsoft.PowerShell.Utility
    Modules\Microsoft.WSMan.Management
    Modules\MMAgent
    Modules\MsDtc
    Modules\NetAdapter
    Modules\NetConnection
    Modules\NetEventPacketCapture
    Modules\NetLbfo
    Modules\NetNat
    Modules\NetQos
    Modules\NetSecurity
    Modules\NetSwitchTeam
    Modules\NetTCPIP
    Modules\NetworkConnectivityStatus
    Modules\NetworkSwitchManager
    Modules\NetworkTransition
    Modules\PcsvDevice
    Modules\PKI
    Modules\PnpDevice
    Modules\PrintManagement
    Modules\ProcessMitigations
    Modules\Provisioning
    Modules\PSDesiredStateConfiguration
    Modules\PSDiagnostics
    Modules\PSScheduledJob
    Modules\PSWorkflow
    Modules\PSWorkflowUtility
    Modules\ScheduledTasks
    Modules\SecureBoot
    Modules\SmbShare
    Modules\SmbWitness
    Modules\StartLayout
    Modules\Storage
    Modules\TLS
    Modules\TroubleshootingPack
    Modules\TrustedPlatformModule
    Modules\UEV
    Modules\VpnClient
    Modules\Wdac
    Modules\WindowsDeveloperLicense
    Modules\WindowsErrorReporting
    Modules\WindowsSearch
    Modules\WindowsUpdate
    Modules\WindowsUpdateProvider
    Modules\AppBackgroundTask\en-US
    Modules\AppLocker\en-US
    Modules\AppvClient\de
    Modules\AppvClient\en-US
    Modules\Appx\de-DE
    Modules\Appx\en-US
    Modules\AssignedAccess\de-DE
    Modules\AssignedAccess\en-US
    Modules\BitLocker\de-DE
    Modules\BitLocker\en-US
    Modules\BitsTransfer\en-US
    Modules\BranchCache\en-US
    Modules\CimCmdlets\en-US
    Modules\ConfigCI\de-DE
    Modules\ConfigCI\en-US
    Modules\Defender\en-US
    Modules\DirectAccessClientComponents\en-US
    Modules\Dism\de
    Modules\Dism\en-US
    Modules\DnsClient\en-US
    Modules\EventTracingManagement\en-US
    Modules\International\en-US
    Modules\iSCSI\en-US
    Modules\ISE\en-US
    Modules\Kds\de-DE
    Modules\Kds\en-US
    Modules\Microsoft.PowerShell.Archive\de-DE
    Modules\Microsoft.PowerShell.Archive\en-US
    Modules\Microsoft.PowerShell.LocalAccounts\1.0.0.0
    Modules\Microsoft.PowerShell.LocalAccounts\1.0.0.0\de
    Modules\Microsoft.PowerShell.LocalAccounts\1.0.0.0\en-US
    Modules\Microsoft.PowerShell.ODataUtils\de-DE
    Modules\Microsoft.PowerShell.ODataUtils\en-US
    Modules\MMAgent\en-US
    Modules\MsDtc\de
    Modules\MsDtc\de-DE
    Modules\MsDtc\en-US
    Modules\NetAdapter\en-US
    Modules\NetConnection\en-US
    Modules\NetEventPacketCapture\en-US
    Modules\NetLbfo\en-US
    Modules\NetNat\en-US
    Modules\NetQos\en-US
    Modules\NetSecurity\de
    Modules\NetSecurity\en
    Modules\NetSecurity\en-US
    Modules\NetSwitchTeam\en-US
    Modules\NetTCPIP\en-US
    Modules\NetworkConnectivityStatus\en-US
    Modules\NetworkSwitchManager\de-DE
    Modules\NetworkSwitchManager\en-US
    Modules\NetworkTransition\en-US
    Modules\PcsvDevice\en-US
    Modules\PKI\de-DE
    Modules\PKI\en-US
    Modules\PnpDevice\en-US
    Modules\ProcessMitigations\en-US
    Modules\Provisioning\en-US
    Modules\PSDesiredStateConfiguration\de-DE
    Modules\PSDesiredStateConfiguration\DownloadManager
    Modules\PSDesiredStateConfiguration\DSCClassResources
    Modules\PSDesiredStateConfiguration\DSCResources
    Modules\PSDesiredStateConfiguration\en-US
    Modules\PSDesiredStateConfiguration\WebDownloadManager
    Modules\PSDesiredStateConfiguration\DownloadManager\DSCFileDownloadManager
    Modules\PSDesiredStateConfiguration\DownloadManager\DSCFileDownloadManager\de
    Modules\PSDesiredStateConfiguration\DSCClassResources\WindowsPackageCab
    Modules\PSDesiredStateConfiguration\DSCClassResources\WindowsPackageCab\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\GroupSet
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ArchiveResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_EnvironmentResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_GroupResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_LogResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_PackageResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ProcessResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_RegistryResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_RoleResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ScriptResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ServiceResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_UserResource
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForAll
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForAny
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForSome
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WindowsOptionalFeature
    Modules\PSDesiredStateConfiguration\DSCResources\ProcessSet
    Modules\PSDesiredStateConfiguration\DSCResources\ServiceSet
    Modules\PSDesiredStateConfiguration\DSCResources\WindowsFeatureSet
    Modules\PSDesiredStateConfiguration\DSCResources\WindowsOptionalFeatureSet
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ArchiveResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_EnvironmentResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_GroupResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_LogResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_PackageResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ProcessResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_RegistryResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_RoleResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ScriptResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_ServiceResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_UserResource\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForAll\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForAny\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WaitForSome\de-DE
    Modules\PSDesiredStateConfiguration\DSCResources\MSFT_WindowsOptionalFeature\de-DE
    Modules\PSScheduledJob\en-US
    Modules\PSWorkflow\en-US
    Modules\PSWorkflowUtility\en-US
    Modules\ScheduledTasks\en-US
    Modules\SecureBoot\de-DE
    Modules\SecureBoot\en-US
    Modules\SmbShare\en-US
    Modules\SmbWitness\en-US
    Modules\StartLayout\en-US
    Modules\Storage\en-US
    Modules\TLS\de-DE
    Modules\TLS\en-US
    Modules\TroubleshootingPack\en-US
    Modules\TrustedPlatformModule\de-DE
    Modules\TrustedPlatformModule\en-US
    Modules\UEV\en-US
    Modules\VpnClient\de-DE
    Modules\VpnClient\en-US
    Modules\Wdac\en-US
    Modules\WindowsDeveloperLicense\en-US
    Modules\WindowsErrorReporting\en-US
    Modules\WindowsSearch\de
    Modules\WindowsSearch\en-US
    Modules\WindowsUpdate\en-US
    Schemas\PSMaml
    Sunday, February 25, 2018 4:25 PM
  • Try:

    Update-Help -UICulture de-DE -Force

    What version of PowerShell?


    \_(ツ)_/

    Sunday, February 25, 2018 5:15 PM
  • No change. I'm running the version that comes with Windows 10:

    Major  Minor  Build  Revision
    -----  -----  -----  --------
    5      1      16299  248

    Shall we change perspective and accept that there's something wrong with the PowerShell implementation?

    Sunday, February 25, 2018 9:13 PM
  • To evaluate the computer environment please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command:

    Make sure the default language is English so that the logs can be scanned and read.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use one drive or drop box to place share links into the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    It will automatically collect these files:  msinfo32, dxdiag, mini dumps, drivers hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    Sometimes the dxdiag file needs to be found and saved manually:  In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread
    Sunday, February 25, 2018 9:21 PM
  • No change. I'm running the version that comes with Windows 10:

    Major  Minor  Build  Revision
    -----  -----  -----  --------
    5      1      16299  248

    Shall we change perspective and accept that there's something wrong with the PowerShell implementation?

    I suggest running a reset on your system.  Immediately after the reset run the update help command.

    Apparently there is an issue with language support and detection.  Also look in the DE and de-DE folders to be sure they are populated.


    \_(ツ)_/

    Sunday, February 25, 2018 9:42 PM
  • OK ... This thread is getting way awkward ...

    Can we please make sure we are all professionals here? Resetting the system is a suggestion only spread by nitwit first level support to nitwit users.

    And which role should my hardware play in an error message like "UnableToConnect"?

    So, please, let's refrain from such inappropriate suggestions. Thanks.

    Today I've been executing the same command on one of my many other machines. Result: The same:

    .

    I now created a Fiddler report, showing that Microsoft is simply directing to a non-existing resource:

    • Edited by BetterToday Monday, February 26, 2018 9:53 AM
    Monday, February 26, 2018 9:52 AM
  • To troubleshoot you system you will need to contact MS Support.  This is not a break/fix forum and we cannot help you fix your system.


    \_(ツ)_/

    Monday, February 26, 2018 1:58 PM
  • I believe we are on two different pages here:

    You believe it's my system that's not working and I believe it's a systemic bug in PowerShell that everyone runs into running a German Windows 10 system.

    Monday, February 26, 2018 4:05 PM
  • And what do you expect us to do about it?  This is not a software support forum.  Perhaps you should post in a German PowerShell forum.

    here: https://social.technet.microsoft.com/Forums/windowsserver/de-de/home?forum=winserverpowershell


    \_(ツ)_/

    Monday, February 26, 2018 4:13 PM
  • Frankly, I was expecting that you'd forward this issue to the PowerShell development team.
    Monday, February 26, 2018 8:48 PM
  • This is not a Microsoft support forum. It is a community forum for user-to-user assistance with scripting and not a break/fix forum.

    You can always post issues in UserVoice or contact MSSupport for help.


    \_(ツ)_/

    • Marked as answer by BetterToday Monday, February 26, 2018 9:15 PM
    Monday, February 26, 2018 8:54 PM
  • Thanks for enlightening me!
    Monday, February 26, 2018 9:16 PM