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  • Question

  • can you help me to get into my e/mail as i forgot my password they sent me a new one but cant get it as they have sent it to the e/mail address that i cant get into if that makes sense
    Sunday, August 7, 2011 3:17 PM

Answers

    1. Call them and ask them or provide an alternative address.
    2. Not sure if your talking about exch env (on-premise) or hosted or even hotmail.  This forum is for primarily for Exch on premise.

    Sukh
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Sunday, August 7, 2011 3:33 PM
  • On Sun, 7 Aug 2011 15:17:52 +0000, bacardibob wrote:
     
    >can you help me to get into my e/mail as i forgot my password they sent me a new one but cant get it as they have sent it to the e/mail address that i cant get into if that makes sense
     
    Do you work in a Dilbert cartoon?
     
    Whoever "they" are, call them back and explain to them (speaking
    slowly, distinctly, and using as many words with as few syllables as
    possible) that it's impossible for you to get your new password if
    they send it to you using a medium that requires your password to read
    it!
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Sunday, August 7, 2011 4:55 PM
  • Hi,

    Maybe you can contact your helpdesk or local IT for further information, different companys have their own policies and processes to follow.

    Anyway this forum can not help you get your password.

    Sorry about that.


    Best Regards!
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Monday, August 8, 2011 2:52 AM

All replies

    1. Call them and ask them or provide an alternative address.
    2. Not sure if your talking about exch env (on-premise) or hosted or even hotmail.  This forum is for primarily for Exch on premise.

    Sukh
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Sunday, August 7, 2011 3:33 PM
  • On Sun, 7 Aug 2011 15:17:52 +0000, bacardibob wrote:
     
    >can you help me to get into my e/mail as i forgot my password they sent me a new one but cant get it as they have sent it to the e/mail address that i cant get into if that makes sense
     
    Do you work in a Dilbert cartoon?
     
    Whoever "they" are, call them back and explain to them (speaking
    slowly, distinctly, and using as many words with as few syllables as
    possible) that it's impossible for you to get your new password if
    they send it to you using a medium that requires your password to read
    it!
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Sunday, August 7, 2011 4:55 PM
  • Hi,

    Maybe you can contact your helpdesk or local IT for further information, different companys have their own policies and processes to follow.

    Anyway this forum can not help you get your password.

    Sorry about that.


    Best Regards!
    • Marked as answer by Rowen-Xu Tuesday, August 16, 2011 5:45 AM
    Monday, August 8, 2011 2:52 AM