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Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39. RRS feed

  • Question

  • Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

    Problem signature
    Problem Event Name: PnPDeviceProblemCode
    Architecture: x86
    Hardware Id: IDE\CdRomMATSHITA_DVD-RAM_UJ-850S________________1.60____
    Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
    PnP problem code: 00000027
    Driver name: cdrom.sys
    Driver version: 6.0.6002.18005
    Driver date: 04-11-2009
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033



     any help would be greatly appreciated, I've been fighting with this driver for weeks!!!
    Saturday, April 10, 2010 3:21 AM